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Honda of Freehold - Service Center

Freehold, NJ

4.6
5,252 Reviews

5,255 Reviews of Honda of Freehold - Service Center

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January 06, 2022

They did service in my car very quickly even that I didn’t have a waiting time appointment. The advisor took his time and explained everything done in my car. Very happy with the service. More

by AUFIROA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2022

Very knowledgeable service tech, short waiting time, coffee is great, most importantly, they don’t rip you off More

by crossingl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2022

I had a positive experience and my "ancient" Accord from 2007 is still in decent shape. More

by LDWERNER0901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2022

Good services. I appreciated the fact that they had a representative for windshield services. No pressure from service rep for additional service which is a plus for me. More

by quindad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2022

The wait time for service is absolutely ridiculous! They should figure out a better system and not allow people to schedule appointments so close because it’s absolutely ridiculous! 3 hours for a oil change More

by ANDREANANICOLE15
Recommend Dealer
No
Employees Worked With
Jan 15, 2022 -

Honda of Freehold responded

We appreciate the feedback unfortunately due to the pandemic our service department is short staffed. We apologize for your inconvenience.

January 05, 2022

Great service. My car was fixed quickly and everyone I dealt with was very helpful. More

by Scott Wasserman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2022

From the minute I came in ,they were attentive and professional. My car was taken on time and they even shuttled me home and picked me back up when my car was ready , so I did not have to wait the few More

by fancee972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ritchie as well who shuttled me was very personable
January 05, 2022

Such a wonderful place to go for service. Was satisfied with their service and customer service More

by Mrafay901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 05, 2022

Good but took some time like 75 mins just for oil change though having an appointment More

by RAJESH.DEENAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2022

I just moved to NJ and had my car serviced here for the first time. Poor customer service. I had a scheduled oil change for my Acura when I arrived they had to clarify if my Acura could be serviced at Hond More

by yeacevedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sal Hernandez, Jake Hendricks
Jan 04, 2022 -

Honda of Freehold responded

We apologize for your experience with our service department. Our car wash is closed on days when the temperature is freezing, unfortunately. Thanks for the feedback.

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