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5,257 Reviews of Honda of Freehold - Service Center
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December 31, 2021
I found the staff to be extremely sarcastic, did not listen to my description of the problem and when I asked questions they kept repeating the same thing g over and over… you ran out of gas. How is tha listen to my description of the problem and when I asked questions they kept repeating the same thing g over and over… you ran out of gas. How is that possible if the low fuel light went in seconds before the car died? Maybe I did run out of gas but maybe there is an issue with the fuel gauge. As a woman, I felt spoken down to. I did not receive any updates for four days and when they finally contacted me they expected me to pickup the car before they closed for the holiday. I am an educator who also takes care of an elderly mom…I can’t just drop everything and go with little warning. Note this is the second time the car died when the gas was low… hmmm… not sure why I’m the only one that sees a pattern here. I will NEVER return to Honda of Freehold, nor will I ever purchase another Honda… period. This whole experience has left a very bad taste in my mouth. The service manager was exceptionally rude and sarcastic. More
by NUMBER_TEACH
Verified Customer
December 31, 2021
Honda Freehold provided diagnostic, work estimate, and repair professionally, but lack of mask-wearing guidelines even for its staff members repair professionally, but lack of mask-wearing guidelines even for its staff members More
by ZJZHAO
December 30, 2021
The service reps at freehold Honda are very helpful . I am a uber driver i they get me in and out with great service. am a uber driver i they get me in and out with great service. More
by BBIER
December 30, 2021
The service associate was responsive and the overall service delivery satisfies my expectations . Keep up the good work and I highly recommend Honda of Freehold. service delivery satisfies my expectations . Keep up the good work and I highly recommend Honda of Freehold. More
by ELTONALMEIDAPD
December 30, 2021
Right before Christmas my Daughter had her Catalytic converter stolen while she was away at school. Our local mechanic was unavailable, so we headed to Honda. Cole handled our service, worked with ins converter stolen while she was away at school. Our local mechanic was unavailable, so we headed to Honda. Cole handled our service, worked with insurance, searched out our parts and got us taken care of! Access to his direct line was the best of all! A GREAT experience! More
by PLATTL59
Employees Worked With
December 30, 2021
Good service and on time service. This is the place to be considered for future service. considered for future service. More
by Jack
Employees Worked With
December 30, 2021
Cole was excellent with my service needs - even noticing an issue with my brakes that I overlooked. Happy that he was able to arrange a loaner car for me, as well. an issue with my brakes that I overlooked. Happy that he was able to arrange a loaner car for me, as well. More
by MCBRIDE
Employees Worked With
December 30, 2021
My service was explained to me well and it was completed in a reasonable amount of time. I also left with a good understanding of what I could do for my car in the future. in a reasonable amount of time. I also left with a good understanding of what I could do for my car in the future. More
by BRIAN M
Employees Worked With
December 30, 2021
The service manager greeted me. The service associate clearly explained my service options and prescribed a specific repair based on my complaint. clearly explained my service options and prescribed a specific repair based on my complaint. More
by jtalamo0
