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Honda of Freehold - Service Center

Freehold, NJ

4.6
5,260 Reviews

5,260 Reviews of Honda of Freehold - Service Center

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December 28, 2021

Steve is an exceptional service representative. He knows his cars, is ethical, and efficient. Very good experience. More

by monmouthcpas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2021

Excellent customer service, very kind and caring for customer satisfaction. Highly recommend to anyone with a Honda vehicle. More

by Connor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2021

They checked me in within 5 mins and told me exactly how long I would wait. They said 2 hours and it only took 1:45. Clean and spacious waiting room, They also applied some coupons for my 12k mile check More

by Jcosenza1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Hendricks
December 26, 2021

Service center was quick and kept me informed while I waited for recall service. Representative was very professional. More

by Coppertj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Hendricks
December 26, 2021

Waited for over two hours, there for over three hours, just for and oil change More

by idixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Weaver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Hendricks
Dec 28, 2021 -

Honda of Freehold responded

We apologize for your experience in our service department. Please contact me directly to discuss further at 732-414-3721. Sal Hernandez Service Manager

December 25, 2021

This is a dealership that I will always trust and recommend for their top technical and customer service. I have persuaded my two sons and wife to buy/lease a Honda for the same reasons. More

by translationln2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2021

Service is good but waiting for the service is worst with internet is very bad A million dollar Co. with bad or worst internet or nothing is not good to recommend to friends to buy a car in your dealership h More

by jhunenano1
Recommend Dealer
Yes
Employees Worked With
Jake Hendricks
December 25, 2021

Vehicle was taken to garage by mechanic immediately after arrival. Office staff was cordial and efficient. Waiting area was pleasant - enjoyed the free coffee! More

by FRANKPGENOVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2021

Good service, good attention but the time of waiting for that work was longer the two hours. More

by ESTELLADANIELS
Recommend Dealer
Yes
Employees Worked With
Other Employees : I don't know the name
December 24, 2021

Great service. Appointment was made rather quickly and painlessly. The service advisor was polite and competent. Only wish the coffeemaker wasn’t broken. More

by ernieanglade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
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