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Honda of Freehold - Service Center

Freehold, NJ

4.6
5,300 Reviews

5,300 Reviews of Honda of Freehold - Service Center

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November 06, 2021

The service tech left and never told anyone I was waiting for my car to be done. More

by ROGERSVM193
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jake Hendricks
Nov 08, 2021 -

Honda of Freehold responded

We apologize for your experience in our service department. Please give me a call directly to discuss at 732-414-3721. Sal Hernandez Service Manager

November 06, 2021

Great service. Service Rep Cole was excellent. I always bring my car to this dealership. More

by MONT100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2021

This service was done in a professional manner and in a timely basis. Mr. Steven was very helpful. More

by MMANSOURDI
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Hernandez
November 06, 2021

Very thorough, will go back again.Cars are built well Very thorough, will go back again. Cars are built well with genuine parts will last longer than other brands. More

by Mrgillings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Mrgillings responded

Please see the review

November 05, 2021

They treated us with courtesy and gave us choices on the repair of our CRV . Though expensive they found a way to save us money on the repairs. We re satisfied and happy with the repairs, thank you! More

by Albert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2021

Dropped car off Monday night car was not ready until Thursday. The issue was just two tires and an alignment. lady was nice but just feel took too long!!!! More

by Sratto2265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na
Nov 08, 2021 -

Honda of Freehold responded

We apologize for your experience in our service department. Please give me a call directly to discuss at 732-414-3721. Sal Hernandez Service Manager

November 05, 2021

Service reps are kind & professional. Prices are out of control. ICE cars are getting a little too costly to maintain. More

by Vsnyder95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jake Hendricks
Nov 08, 2021 -

Honda of Freehold responded

We apologize for your experience in our service department. Please give me a call directly to discuss at 732-414-3721. Sal Hernandez Service Manager

November 05, 2021

They were every nice and explained. Only thing I wish my car would of been washed More

by JEWEL1064
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2021

I had to call at least 20 times. Poor communication, no one picks up. Had to wait to find out who my advisor was. Stay away. More

by Noway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nov 08, 2021 -

Honda of Freehold responded

We apologize for your experience in our service department. Please give me a call directly to discuss at 732-414-3721. Sal Hernandez Service Manager

November 05, 2021

It a good dealer. Quick on scheduling appointments. Always good feedback when job is done or needs to be done More

by CLAUDIAYACOSTA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
4.0
This rating includes all reviews, with more weight given to recent reviews.
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