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Honda of Freehold - Service Center

Freehold, NJ

4.6
5,310 Reviews

5,310 Reviews of Honda of Freehold - Service Center

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September 25, 2021

Awesome service and timing On time service Very nicely Awesome service and timing On time service Very nicely answers all my questions and provided feedback More

by rpatel43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2021

I have always been happy with the service I receive at Freehold Honda. Everyone is helpful and friendly, and I never feel pressured to get work done that I don't urgently need. More

by LAURIE1878
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2021

Cole was awesome and helped address all my issues. The service was prompt and I got my vehicle back earlier than expected. More

by ROGEORGEUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2021

The service I received from Cole was wonderful! Dropping off and picking up my vehicle was hassle-free and the work was completed quickly. More

by Tiana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2021

Excellent service and willing to help with any issues quickly and honestly.everyone was pollite and called back with updates. More

by KEVINSCHELL51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2021

Always great service at this dealership. Happy to bring my vehicle there for service. Friendly staff. More

by Dooble2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2021

Dealer prices are extremely higher than else where . Service agent was able to give me discount More

by NEVEN.RIAD4ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2021

Waited 1 hour and forty minutes for a simple oil change even though I had an appointment. This is unacceptable. More

by YSPEKTOR14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Mutchler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Honda of Freehold responded

We apologize for your experience in our service department. Please give me a call directly to discuss at 732-414-3721. Sal Hernandez Service Manager

September 24, 2021

Honest and friendly service. Cole did a fantastic job. Oil change and tire rotation took less time than expected. More

by Dmbizub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2021

The work was done in a timely manner.Steve explained The work was done in a timely manner. Steve explained what was done and that everything was ok. More

by MARTYKUGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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