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Honda of Freehold - Service Center

Freehold, NJ

4.6
5,261 Reviews

5,261 Reviews of Honda of Freehold - Service Center

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July 09, 2021

Great service from beginning to end. The advisor I dealt with was great. The facility is clean and comfortable. Highly recommend using this establishment for all your service needs. More

by MP_THORNTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia
July 09, 2021

Lisa-cashier SO helpful when I called for info. Eric and everyone was polite and helpful after I arrived. Wish wait time was less though—2 hrs for oil change. Love your sale on oil changes—that’s what br More

by swansonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa the cashier—very helpful when I called
July 09, 2021

This dealership is clean and comfortable to wait in. The wait is long but pretty much the same as Toyota when I take my Corolla in. My wife thought the car had a shake but when their techs could not find it More

by BA7TER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2021

Cole was awesome and was such a pleasure and professional to work with. It took more time than I had anticipated but he made it a good experience. Going to the Mall was probably more expensive. 😂 More

by PDICK9
Customer Service
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2021

* Very easy and convenient night drop off.* Received a * Very easy and convenient night drop off. * Received a call first thing the next day confirming the work I wanted preformed. * Follow up calls abou More

by TJC734
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not recall the name of the person I was communicating with. , Jake Hendricks
July 08, 2021

This dealership is always ready to help when I need it. They are accommodating in every way. The work done by techs is excellent quality. More

by SUSANSTIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2021

Over diagnosis over charged. Wanted to charge me $4,700 after they conducted a diagnostic test. Went to another company same day they conducted a diagnostic topped off all my low fluids a d fixed the probl More

by SEANNEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Weaver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Honda of Freehold responded

Please give me a call directly at 732-414-3721 to discuss further, we do apologize. Sal Hernandez Service Manager

July 08, 2021

Ease of access as they offered me service without an appointment. Helping me keep my Honda running smoothly! Consultants shared their thoughts and offered timely advice. More

by NTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2021

Attending your customer and your word of call backs and being honest. Great job an clean...like the clean look inside as well...good people More

by peterguns33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Hendricks
July 08, 2021

Fast and friendly service. Took only an hour and a forty five minutes; waiting room was very pleasant. Carmine was great and very helpful! Receiving a loaner vehicle in the meantime while I waited was easy More

by Srgirone
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carmine Neri
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