Honda of Freehold - Service Center

I have been coming to the Honda car dealership for years. They are always helpful and professional. I was able to get to Honda early and my car was ready quickly. They are always helpful and professional. I was able to get to Honda early and my car was ready quickly. More

Car was delivered as promised for the price quoted. Very pleased pleased More

Friendly, clean, accommodating, helpful, knowledgeable, current, snacks, loaners, coffee, speedy current, snacks, loaners, coffee, speedy More

Steven in service was very professional very friendly and very helpful. Thanks Steven for helping me out with my parents car. Have a great day ! very helpful. Thanks Steven for helping me out with my parents car. Have a great day ! More

Cole and everyone At Honda of Freehold was very helpful. The service for my car was done well and was completed in a timely manner. The service for my car was done well and was completed in a timely manner. More

Always courteous service. They don’t try to push me to have work done that isn’t absolutely necessary. have work done that isn’t absolutely necessary. More

Honda at Freehold have good service Dept. thank you very much. much. More

Honda of freehold service is quick and I would recommend servicing here again. This is my third service with Honda of freehold and I am happy. servicing here again. This is my third service with Honda of freehold and I am happy. More

Very informative and helpful, had a friendly staff and good environment. good environment. More

On Thurs, 4/8/21 I had an appointment to replace a warranty part on my 2018 HRV. When I arrived at the dealership, which is in NJ and I live on Staten Island, I was told the part was out of stock and warranty part on my 2018 HRV. When I arrived at the dealership, which is in NJ and I live on Staten Island, I was told the part was out of stock and was due within the next few days. I called the dealership on June 23 to inquire and was told the part had just come in. I scheduled an appointment for Monday, 6/28. I arrived for the appointment and was told the car couldn't be seen that day because I didn't have an appointment. The manager (S. Hernadez) came over and proceeded to say that I didn't care that they were busy and were short-staffed. Both of these statement are totally untrue. Someone definitely dropped the ball by not putting my name in the book as having an appointment. The car did get fixed on Monday, 6/28. When I arrived home I noticed that my autostart was not working - tried both key remotes and neither worked. I called the dealership and was told to bring the car in at my convenience. I went back on Thurs., 7/1- another tollbridge - to find that one of the mechanics left the hood slightly opened. Mr. Hernandez approached me and accused me of possibly pulling the wrong lever under the dashboard when I purchased gas. I was stunned. Nobody in this place takes responsibility for any wrongdoing! That was the last time they will see me at their dealership. More