Honda of Freehold - Service Center

Great service department! Very attentive to my vehicle needs. The only service I was disappointed with was that I wasn’t able to receive a car wash after my car was completed. Thank you to Cole for a ple needs. The only service I was disappointed with was that I wasn’t able to receive a car wash after my car was completed. Thank you to Cole for a pleasurable visit to the dealership. More

I was there for recall the service department did a great job with everything First time I was happy to go Honda Cole explained and was given a loaner car He was friendly and knowledgeable answered a job with everything First time I was happy to go Honda Cole explained and was given a loaner car He was friendly and knowledgeable answered all my questions Rate a 10 More

He was very knowledgeable about what needed to be done with my car.. he was direct in explaining why and how it would be done. The job was done to my satisfaction. with my car.. he was direct in explaining why and how it would be done. The job was done to my satisfaction. More

Mr cole was very helpful, and did right thing to make customers happy, he did foun problem which I was not aware of it, he told me that it is covering in warranty, customers happy, he did foun problem which I was not aware of it, he told me that it is covering in warranty, More

The people who work there are beyond kind and friendly. The person who took care of me his name was Cole, and helped me with all my questions and concerns. The person who took care of me his name was Cole, and helped me with all my questions and concerns. More

I scheduled an appointment online and Stopped by for a urgent manufacturer recall service - Cole informed that it was going to take a day to fix it and offered courtesy car. He ordered a complementary urgent manufacturer recall service - Cole informed that it was going to take a day to fix it and offered courtesy car. He ordered a complementary multi-point inspection, called me a day later and explained me what was done and what additional service is needed and provided me a written estimate. It was a simple and smooth car service experience. More

Service department doesn’t always answer the phone. There were three times when I called and nobody picked up. My interaction with the service department other than that was great. were three times when I called and nobody picked up. My interaction with the service department other than that was great. More

I was very satisfied with the service of my vehicle. All associates were friendly and courteous. It was easy to social distance in the waiting area. All associates were friendly and courteous. It was easy to social distance in the waiting area. More

Very helpful! I made the appointment the day before and they got me in early the next morning! Cole was very helpful! Never have any issues at freehold Honda! they got me in early the next morning! Cole was very helpful! Never have any issues at freehold Honda! More

Horrible service no one picks up the phone it goes to voicemails and they never call back. I’m trying to make appointment for two weeks now called 5 times and no one returned my calls. Very rude staff voicemails and they never call back. I’m trying to make appointment for two weeks now called 5 times and no one returned my calls. Very rude staff unprofessional and terrible customer service. Have to go several times to fix one problem with car More