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Honda of Freehold - Service Center

Freehold, NJ

4.6
5,246 Reviews

5,246 Reviews of Honda of Freehold - Service Center

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March 04, 2021

Service is always done well however the dealership tends to be higher priced then a third party mechanic. Also, never being able to speak directly to a mechanic is disappointing. It is tough to rate my ex More

by krhilyard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2021

Very good very good good f s a w a d. E w w d r. T e w a f g h y h More

by DAN.AQUINO.829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Hernandez, Jake Hendricks, Carmine Neri
March 03, 2021

Very unhappy, will not bring my vehicle back, was given incorrect information about dropping off my car and made my day very stressful again unhappy More

by NicoleJamison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Mutchler
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

No complaints with customer service or the actual service that was done to my car. I was offered a coupon for my service which was a plus. Overall good work More

by idixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Hendricks
March 03, 2021

Cole was friendly, professional and attentive to my concerns. I would certainly recommend Honda of Freeholds service and particularly Cole. " OUTSTANDING" ! I was more then satisfied. More

by B00PS00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

The whole process went great. Everyone was very helpful and I was in and out without an issue. I’m glad they caught the issue before it was a bigger problem. More

by AH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

Staff was pleasant, shuttle to my home and back was very helpful, oil change package at $120 is a bargain. In all, a pleasant experience. More

by HLFRANKLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

Jake is an excellent service advisor whom I have had the pleasure of working with for previous service work. He is knowledgeable and responsive to my questions. More

by gary.karlin
Recommend Dealer
Yes
Employees Worked With
Jake Hendricks
March 03, 2021

Was a little confused when I got there on where I should be to talk to somebody but then Cole found me and move me right along with a smile! More

by pmalloy310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

This dealership was very helpful in my vehicle service. The staff was kind and understanding. The staff worked in a timely fashion and had exceptional communication skills. More

by jakemccourt22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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