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Honda of Freehold - Service Center

Freehold, NJ

4.6
5,256 Reviews

5,256 Reviews of Honda of Freehold - Service Center

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January 09, 2021

Steve was very kind and respectful, as was Cole. The explained everything I needed to know about the truck. They explained what areas could wait and what needed to be addressed asap More

by aarico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2021

Service rep was very polite and explained everything. Car was ready 3 hours before agreed pick up time. Also car was washed and brought out front for pick up! More

by rudystar59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Hendricks
January 09, 2021

Clean friendly quick service and they have a nice coffee bar I like the way your staff works they don’t undercut each other if you’re working with one Sales person and another person starts to work with yo More

by MCIGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2021

This is the second time that I’ve dealt with Cole. Very This is the second time that I’ve dealt with Cole. Very friendly, respectful and informative as a service rep. Not pushy however, was able to explai More

by MYGABBIGOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2021 -

MYGABBIGOO responded

I was lucky to once again have Cole craven as my service rep. His customer service skills are top notch! Continues to be respectful, patient and extremely helpful. Thank you Cole was your professionalism!!

Sep 11, 2021 -

MYGABBIGOO responded

Cole is tops and you are very lucky to have him in your service Dept.

January 08, 2021

Cole continues to impress me with his ability to service at an extremely high level. Has made owning a Honda one of the best decisions I could have made. More

by JOHN.GLUSKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2021

When scheduling an appointment I always request for Cole Craven he is always professional and does his best to get me in and out and on my way ASAP More

by frank kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2021

Cole was kind and knowledgeable. I appreciated how thorough he was and explain everything that was going to happen to my car and what was essential. More

by carlykaplan11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2021

I got good service in Honda Freehold friendly environment. They offer me a loner car while they carefully worked on my car and serviced it More

by Nitinkake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Hernandez, Robert Ramirez, Jake Hendricks, Jessica Bringoli
January 08, 2021

The only negative comment is while waiting in the lobby area, another customer did not put her mask back on after eating. This led to having to move to another area. Being in the high risk group, this feel More

by Hawks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2021

Great service, given pick and drop service for short distances will be a great help.access to the service record through mobile app will help. More

by SANEEP.IBM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
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