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Honda of Freehold - Service Center

Freehold, NJ

4.6
5,258 Reviews

5,258 Reviews of Honda of Freehold - Service Center

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January 06, 2021

I enjoyed working with my service rep. He listened and I enjoyed working with my service rep. He listened and kept me informed of how long I would be waiting. The oil change was done- I had asked to repl More

by JKAYTAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2021

Best service with mike Reynolds working on the cars Honest mechanics had to find service my Honda and Acura vehicles for years know thanks for service More

by LINNIE0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Hendricks
January 04, 2021

I took my car in for an oil change and it was done in 1 hour. Lounge area was clean as well as the rest of dealership. Overall, it was a good experience. More

by RGAUTI7
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jake Hendricks
January 04, 2021

Jake was very friendly. I was very happy with the rental car that I was given. Will continue to work with this dealership on future service. More

by STEINJI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Hendricks
January 04, 2021

Professional and prompt service...my service rep Jake was very informative and courteous and kept me informed on the status of my vehicle and I was very happy it was completed as planned More

by A42016
Recommend Dealer
Yes
Employees Worked With
Miriam Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Hendricks, Dan Cohen, Jessica Sanchez
January 03, 2021

Call met me immediately prompt and courteous service I asked him a few questions he was very cooperative I asked him to look at my bumper I had a question and the and said everything with no hesitation More

by KARENYORK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2021

Great service and car was returned earlier than the committed time. Taken care of factory callback on software upgrade. B1 maintenance addressed as well. Thanks. More

by Ssomasaran
Recommend Dealer
Yes
Employees Worked With
Jake Hendricks
January 03, 2021

Unhelpful and did not properly diagnose tire leak. people acted like they did not want to be there due to snow storm. You lost opportunity of four new tires purchase. More

by DEANWILSON17
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jake Hendricks
January 03, 2021

Easy to schedule service appointments by phone. I work with Steve and he's great. Even on busiest of days I feel like my car and work is priority. This visit after I originally left I came back after hour More

by PAUL.J.CROSBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2021

Understanding of my issue and accommodated to get my issue rectified in a timely manner. Service was fast and was pleased I was able to walk in on a Saturday. More

by HGERRINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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