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Honda of Freehold - Service Center

Freehold, NJ

4.6
5,235 Reviews

5,235 Reviews of Honda of Freehold - Service Center

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December 01, 2020

Very disappointed. This the second time. Will not recommend to my friends and family. Worst experience. Will look for another service center for my 3 Honda cars. More

by jj5725
Recommend Dealer
No
Employees Worked With
Sal Hernandez
December 01, 2020

My car runs great after it got properly diagnosed and fixed in this service department. Thanks so much Cole, Jake, Robert and Sal for you attention to the warranty matter More

by jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Hernandez, Robert Ramirez, Jake Hendricks
December 01, 2020

I like the representative's behavior. He was very nice, courteous, and did not pressure me. Wish the time of service was less. I spent like 2 hours just for pre scheduled oil change. More

by K.P.DAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : The rep was a man. I am sorry I forgot his name
November 30, 2020

I was pleased with the service I received. Cole Craven provided outstanding customer service. I am hearing impaired and he went out of his way to make sure I understood what type of work my car needed and More

by Doreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2020

Very thorough at explaining the servicing! Time car was promised was on time. Price was more than I wanted to spend. Will consider coming back though. More

by brusjus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2020

When I was notified my car was ready on 11/16/2020, I was only told the drain plug was stripped and had to be replaced. I was brought to the cashier, and I paid and left the dealership. When I arrived home a More

by MEHayes4
Recommend Dealer
No
Employees Worked With
November 30, 2020

He was good in explaining the things that needed to be done at the time of the visit and reasonable with the pricing and coupons as well. Good experience overall. More

by Ravi
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2020

Nice attentive people, good service department. The few times I have taken our new Honda Odyssey in for service, everyone has been extremely helpful and friendly. More

by annana80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2020

Cole, Sal and the rest of the gang at Freehold Honda are an awesome group. We use them for service on our Honda's and will always utilize them for future purchases, simply because we get the best service More

by T. and C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Hernandez
November 29, 2020

Great services. Detail ,excellent. Treat customer with respect. Thoughtful. Complete in time. Treat loyal customers with complement,respect and patience..very informative with detailed information. More

by jlei
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
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