Honda of Freehold - Service Center

I had a great experience with Steven M at Honda of freehold. He was polite, direct and helped get the job done in a timely fashion. freehold. He was polite, direct and helped get the job done in a timely fashion. More

They didn’t try to push unnecessary service, which was an issue with the previous ownership. That’s all I have to say at this time issue with the previous ownership. That’s all I have to say at this time More

I took my car to get a new push to start button. Was told they had the part and it could get fixed. Then I got a phone call saying the part would be delivered on Tuesday, mind you I dropped my car off on Fri they had the part and it could get fixed. Then I got a phone call saying the part would be delivered on Tuesday, mind you I dropped my car off on Friday night. Tuesday comes and I get a phone call my car is ready. When I got there to pick it up, the button was never fixed because now all of a sudden the part is on back order but my O2 sensor was fixed but that wasn’t the main reason why I brought the car in. More

The service department was friendly and professional. My car was repaired and finished when promised. I was given a loaner for the weekend which was very helpful. car was repaired and finished when promised. I was given a loaner for the weekend which was very helpful. More

Cole was fabulous. He was very professional and attentive. He listened to my explanation of the issue I was having withiut interrupting. He asked questions so that he fully understood the issues. I attentive. He listened to my explanation of the issue I was having withiut interrupting. He asked questions so that he fully understood the issues. I felt confident that he would do his best to find the source of the issue and resolve it if at all possible. More

I had an outstanding experience at Honda of Freehold thanks to Cole. He really took the time to be friendly and make my service appointment for my ‘19 Honda Civic Si an easy experience. I definitely wou thanks to Cole. He really took the time to be friendly and make my service appointment for my ‘19 Honda Civic Si an easy experience. I definitely would recommend Honda of Freehold and plan on returning for future servicing appointments. More

People were efficient courteous and professional. Got right to what had to be done and got the ball rolling. Very nice wating area and the coffee was good. right to what had to be done and got the ball rolling. Very nice wating area and the coffee was good. More

The dealership needs to improve on there customer service needs when they first come in to report an issue with there purchase of a new or precertified vehicle ...I had a intermit issue going on for way to l needs when they first come in to report an issue with there purchase of a new or precertified vehicle ...I had a intermit issue going on for way to long took me three times before they fixed it and I told them the problem Push button bad security key light kept going on and off periodically .. Chris Zrinski who left the company new the issue from start .. I shouldn’t have had to pay for this repair at all .. then it turned into men having to get a battery .. I wondered if the bad part drained my battery .. The wait time was very long as well .. More

Nice, easy and polite. Great by me. Everyone is always polite. I am happy taking my cars here. Recommend to anyone who asks. Thank you Honda! polite. I am happy taking my cars here. Recommend to anyone who asks. Thank you Honda! More

Handled everything I needed quickly. Everyone was also informative about service done, and service needed. Had no issues getting service done, and happily driving again! informative about service done, and service needed. Had no issues getting service done, and happily driving again! More