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Honda of Freehold - Service Center

Freehold, NJ

4.6
5,324 Reviews

5,324 Reviews of Honda of Freehold - Service Center

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October 18, 2020

Cole Craven inspected and suggested what was required in addition to the basic checks. I am happy with the service. Wait time could have been a little shorter. More

by SHRESHTA38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2020

You have great employees! However, I can't believe it takes 1 hour and 45 minutes for an oil change. The dealership can do better. More

by Froggydog1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Hernandez, Robert Ramirez, Jake Hendricks, Jessica Bringoli
October 17, 2020

The appointment was made online and the car taken in at the scheduled time. The service was performed in the allocated time and Steve gave an explanation of all the items that were checked. More

by VGHAD
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2020

My service adviser Eric Weaver was perfect in every way. He will be my go-to person when ever I need service. Eric is a great addition to Freehold Honda. More

by SARGE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2020

Cole’s service was excellent. He reviewed all my repair/service concerns in detail and provided me with assurance all would be completed as required and on a timely basis. My car was ready 20 minute More

by Mike
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2020

From the second I walked in the door everyone was very helpful. My service representative Cole was professional and took the time to listen to my concerns. I left my car and was promised there would be a More

by ANNIE3
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2020

Everyone was kind and accommodating. The defective part was replaced in a timely manner. The weather was miserable and Robert pulled up the car so I wouldn’t get wet More

by temabey47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Ramirez
October 17, 2020

! He was really nice and gave me a really good deal. I will be coming back for future service! Thank you so much for everything More

by JUSSETH18
Recommend Dealer
Yes
Employees Worked With
October 17, 2020

My service guy was nice and professional. However the wait for just an oil change is way to long. I will be bring my car to my mechanic from now on. My brother will be bringing his Honda in for the first More

by GIAT39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2020

I had a terrible experience with the people in the service department. Customers are asked to wear masks which is necessary. The problem I had on 2 occasion is that most of the employees were not wea More

by ILENECLAY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sal Hernandez, Jake Hendricks
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