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Honda of Freehold - Service Center

Freehold, NJ

4.6
5,257 Reviews

5,257 Reviews of Honda of Freehold - Service Center

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October 08, 2020

I have no complaints on the service for the vehicle. My only issue was trying to get an appointment. We call 3x times and left 2 messages to a voicemail and never received a call back. We were patient af More

by TASHANI.PRICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2020

Cole was extremely helpful, professional and knowledgeable! Made the experience very easy! Will definitely request his help next time I need to bring my car in for service More

by Tg1426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole (in service)
Mar 16, 2022 -

Tg1426 responded

Cole was very helpful, patient and understanding. Excellent customer service and communication skills!

October 08, 2020

I will not go back to Honda Freehold again for service. They are not doing what they promised to do for their customers. Battery was dead at april, my CRV is three years with low mileage use. Replaced n More

by XIANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Mutchler
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2020

Always take care of me as quickly as possible. I like that they can take me to work and pick me up which make it very convenient with no stress. And they take care of my car which is an older model. More

by MARIAZIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2020

Service, as always, was very good. Everything, along with the prices was explained. I always get my vehicle serviced here. You can’t beat the service! More

by Bobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Hernandez
October 07, 2020

18 years, several Hondas, one fabulous service tech in Stephen Mutchler. He’s the main reason I do business at freehold Honda. Keep up the good work. More

by MONA813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2020

Great job and helped me save some cash by offering prepay oil changes. Always appreciate when someone is on same side as consumers. Best re More

by NY2NJDUDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica galonbi, Robert Ramirez, Christina Barrett
October 07, 2020

Jake did a great job; explained the work to be done, the expected price and estimated time to service the car. My car was ready a few minutes early, and the event was smooth and comprehensive. Thanks to J More

by rpfulcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Hendricks
October 07, 2020

Cole was great! He found me a loaner car that would fit my needs so the appropriate recalls could be fixed in my Honda Odyssey. More

by CDINUZZO711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole
October 07, 2020

I was very pleased with the attention I received from Steve as well as the timeliness with which I was able to get my car . More

by JULDON
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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