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Honda of Freehold - Service Center

Freehold, NJ

4.6
5,246 Reviews

5,246 Reviews of Honda of Freehold - Service Center

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November 14, 2022

The service was quicker than expected and the staff was very friendly. They were very honest and upfront with fees and pricing More

by RACHEL.FREDRICK18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aigner Glasgow
Nov 14, 2022 -

Honda of Freehold responded

Thank you so much for taking the time to post this great review. I will pass along these positive comments to the staff. We pride ourselves on wonderful reviews such as yours. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

November 13, 2022

Very fast. Professional service. I would definitely go again. This fifteen word was a pain More

by RONHANSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Hernandez, Jake Hendricks
Nov 14, 2022 -

Honda of Freehold responded

Thank you so much for taking the time to post this great review. We proud ourselves in wonderful reviews such as yours. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

November 13, 2022

I was only having basic work done and it took almost 3 hours. In the, after my oil change, the dashboard oil monitor wasn’t even updated. More

by SMARION226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
November 13, 2022

Problem solved. The person who assisted me was courteous and knowledgeable. I didn't have to wait too long for my car. Wish I could have gotten an appointment sooner More

by felicedt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Caraballo
Nov 14, 2022 -

Honda of Freehold responded

Thank you so much for taking the time to post this great review. We pride ourselves in wonderful reviews such as yours. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

November 12, 2022

The service tech working tended to another customer who arrived later than I (roughly 15 min later). Ultimately, another service staff member responded when I confronted the other service person. The sec More

by KELLYAL626
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cole Craven
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : One star for the staff member (Cole) who ignored me. The staff member in service who ultimately assisted me, is not seen above. Perhaps he was filling in from another dept?
November 12, 2022

My experience at Freehold of Honda went well. Everyone was helpful and my car was serviced in a timely manner. More

by JSPOGANETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2022

Very satisfied with the excellent service. The person taking care of me, I believe his name is Stephen, was very nice and very conscientious. Everything on my car was checked. I will continue More

by RUBYL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2022

I appreciated the help of Jonathan who provided excellent customer service. Thanks for making it a good experience! More

by Ajz8690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
November 11, 2022

I am always satisfied with Honda. Every one is always polite and the work is done in a reasonable amount of time More

by SEGET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2022

Very professional gentleman 10/10 i would highly recommend i love honda and feel safe in my car More

by DANIELWORTH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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