Honda of Gainesville

Amazing, friendly, knowledgeable, kind, helpful, and overall just great. They were awesome. James went above and beyond to make everything flow smoothly. I won the car and the whole staff was wonderful. overall just great. They were awesome. James went above and beyond to make everything flow smoothly. I won the car and the whole staff was wonderful. More

I have bought 3 vehicles from "The Real" Michael Jones at Honda Gainesville. Mike has been great, he listened to what we wanted on both trade ins and one replacement vehicle from a crash, made our process qu Honda Gainesville. Mike has been great, he listened to what we wanted on both trade ins and one replacement vehicle from a crash, made our process quick and easy, and enjoyable!! From start to finish we had a positive experience and easy one. Luis in finance works miracles and gets you the best deals out there with amazing warranties. When my daughter had to get her vehicle replaced both Mike and Luis went above and beyond to help us. I recommend them all day long. They aren't just trying to sell you a car they are helping you find what's best for you. Mike has been honest with me on cars when I thought it would bea great deal and helped me find better ones. They are like family to us now!!! Go see them & Tell them I sent you!!! More

Alagie is the BEST! Wonderful car buying experience with Alagie and Honda of Gainesville. I was in great in hands while purchasing my 2020 Honda Accord! Thank you again Wonderful car buying experience with Alagie and Honda of Gainesville. I was in great in hands while purchasing my 2020 Honda Accord! Thank you again More

Mike is the Man to See tl;dr: MIKE IS AWESOME! To be honest, I have used this dealership before and was extremely unhappy with my previous vehicle purchase. I looked online tl;dr: MIKE IS AWESOME! To be honest, I have used this dealership before and was extremely unhappy with my previous vehicle purchase. I looked online and Mike gave me a call. He promised to make it right and HE DID. Not only did he go to bat for me on pricing but allowed me to pick the perfect vehicle for me needs and not worry about price. Despite the freezing cold, he allowed me to take my time, look around, and test drive dozens of cars to make sure we were getting the right fit for my lifestyle. Mike follows through on his promises, is not pushy, and an all around great guy. He made sure I was taken care of not only in the days leading up to my purchase but also the day of. If you are looking to buy ANY car call mike first. More

Great car buying experience with James. Love my new Honda CRV. James made the car buying experience pleasant and is great to work with after the sale, too. CRV. James made the car buying experience pleasant and is great to work with after the sale, too. More

Poor show Went in looking for a possible trade on my corolla (financed) to a CRV (lease). We worked out numbers for per month and had a tentative deal. Few days Went in looking for a possible trade on my corolla (financed) to a CRV (lease). We worked out numbers for per month and had a tentative deal. Few days after ready for pick up day we couldn't reach an agreement in the finance office based on residuals that were quoted and meeting my needs trying to keep open the option to buy the car after 3 years. As a customer, I believe I was in my right to walk from the deal at that stage and the finance rep understood this as my needs couldn't be met. My assigned salesman quickly changed his tune, and avoided eye contact at the end in leaving my keys on the desk, i was left at the desk not knowing where my car was parked and where my documents i'd give the salesman were (my registration, papers, my insurance card etc.). I find the salesman complaining in the finance office and i asked where my stuff was and where my car was, the finance rep looked at him signaling to assist me out, and outside i apologized saying "i'm sorry we couldn't work out the numbers" and he replies "yeah well i'm soaked on my day off" and stormed off inside - it was raining so i get this. However, this experience was unacceptable as a customer, I understand sales is commission based, but I should have felt comfortable with my purchase and had a right to leave if not okay with the deal, not to have a salesman become very rude at the end of the day. Not to mention I overlooked all the casual profanity throughout the sale by my salesman as I thought we had rapport and he felt comfortable to do so which is fine - as did I at that point, and on pickup day, he leaves his vape on the table in front of me during the paperwork. When making casual convo, i asked before this went down how his targets were and if it's hard over the holidays, and he replies he was doing good and "well i'm the best out of the new people". It's all well and good when the sales going through but if it doesn't, I was treated like dirt after. Beware of this dealership that other reviews seem show consistency in this behaviour pattern. I also overheard on pickup day another salesman in the next cubicle over joking about another customer not making a decision in a negative manner. Can't imagine if this is what a sale process looked like, if i'd gone through with the car, what headaches i would have with the service. Needs improvement. More

I had a great experience buying my 2020 Honda Pilot. I am in love with it already. I started my search online, and they expertly guided me through to the dealership and purchase. I left with my new Pilot, an in love with it already. I started my search online, and they expertly guided me through to the dealership and purchase. I left with my new Pilot, and my car was delivered to my house. Awesome! More

Raul worked his magic and put me in a brand new 2019 Honda Fit. You are awesome. I’ll always drive a Honda! Best car! Honda Fit. You are awesome. I’ll always drive a Honda! Best car! More

My time at Honda It was a pleasure doing business with Victor as our sales person. Have never liked car shopping and Victor took the pain out of it. He took his time It was a pleasure doing business with Victor as our sales person. Have never liked car shopping and Victor took the pain out of it. He took his time with us and was very helpful. More

Worst dealership ever.I bought a brand new car and it was having touble starting they did absolutely nothing about it don't buy here! having touble starting they did absolutely nothing about it don't buy here! More