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Honda of Hackettstown
Hackettstown, NJ
918 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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918 Reviews of Honda of Hackettstown
June 09, 2026
Greg is very polite and courteous and professional very helpful. I had a great experience and felt very respected and welcomed. I am very satisfied with the purchase of my new vehicle thanks to Greg Sanger helpful. I had a great experience and felt very respected and welcomed. I am very satisfied with the purchase of my new vehicle thanks to Greg Sanger More
by jakebaylor
Employees Worked With
Greg Sanger
December 19, 2025
I have been a loyal customer of this dealership for well over 10 years.... The service you get a this dealership is phenomenal whether buying your car or servicing your car..... I highly recommend this deal over 10 years.... The service you get a this dealership is phenomenal whether buying your car or servicing your car..... I highly recommend this dealership. They truly go above and beyond to work with you. We are customers for life!! More
by Daun L.
Employees Worked With
Marc Furman, Ronny Hakim, Matt Furman, Kevin Mottola
November 13, 2025
Didn't want honor my coupon, finally honored it. Called 30 min later and my nuts were seized on a brake job. Gave me only the worst case scenario 1200, couldnt tell me what it was for. Just told Called 30 min later and my nuts were seized on a brake job. Gave me only the worst case scenario 1200, couldnt tell me what it was for. Just told me that it could cost that much which is a lie. You can replace the wheel stud and nut with out replacing the entire wheel hub set on a break job. Didn't ask me if there was any noise or rattling which would indicate bad hub. Obviously, stud and nut is only 70.00. Left the place and had another mechanic tell me this. Tried to tell them this the next day and they still could not say anything about replacing nut and bulk. 743.33 for a wheel hub and 299 for brakes. That is all they indicated. Got my new mechanic to fix for 500. I been a life long customer since my purchase with honda and even got free oil for life. Not sure if I even want to continue. tactics are boarder line deceiving and extremely unethical. In the middle of all this advisor claimed she didnt know my number and kept writing down the wrong number. I didnt even get a confirmation text like iv gotten every other time. Maybe new ownership because they use to be good. My advice, do your homework before hand, walk away if your gut says something ain't right, and try not to take it personally. I couldnt work at a dealership like that, im to honest. Hopefully they get honest with everyone else. More
by Anonymous
Employees Worked With
Annoyomous
October 29, 2025
⭐️⭐️⭐️⭐️⭐️ Outstanding Experience at Honda of Hackettstown! I can’t say enough great things about Roger and Khalil at Honda in Hackettstown! From my very first phone call to the moment we pick Hackettstown! I can’t say enough great things about Roger and Khalil at Honda in Hackettstown! From my very first phone call to the moment we picked up my son’s new Civic, the entire process was smooth, professional, and completely stress-free. Roger and Khalil provided exceptional customer service — they were friendly, knowledgeable, and genuinely cared about making sure we had the best experience possible. They were completely transparent about all the lease and financing options, answering every question clearly and honestly. No surprises, no pressure — just honest, straightforward guidance and a great deal on a fantastic car. My son absolutely loves his new Civic, and we couldn’t be happier with how everything went. We’ll definitely be back when it’s time for our next vehicle and highly recommend Honda of Hackettstown (and especially Roger and Khalil) to anyone looking for a great car-buying or leasing experience. More
by ampejman1
Employees Worked With
Roger Fedor, Khalil El-Khoury
August 08, 2025
Went in for an oil change and tire rotation. They overcharged me close to $30. When I asked for a refund they said they could only put a credit on my account. I said I wanted a refund and the They overcharged me close to $30. When I asked for a refund they said they could only put a credit on my account. I said I wanted a refund and the sales manager said he would have a $30 check sent to me withing 3 weeks. It has now been 7 weeks and nothing. I have emailed him three times over the past 3 weeks and he has not responded. Needless to say, I am out $30 and they are out a customer. More
by pcarno
Employees Worked With
Jonathan Kebabjian - Poor
August 02, 2025
All a sales pitch. Not honest in dealing with customer. They get as much money as they can. Customer service is not important. Beware of the ales pitch. Go somewhere el Not honest in dealing with customer. They get as much money as they can. Customer service is not important. Beware of the ales pitch. Go somewhere else. More
by fecaro8316
Employees Worked With
Tyler Ross
July 15, 2025
Just bought a Certified Used Honda CRV from Gianna Cifalino at Honda of Hackettstown. She was so accommodating, communicative and friendly. Thank you Gianna. Jennifer and Richard Simon Cifalino at Honda of Hackettstown. She was so accommodating, communicative and friendly. Thank you Gianna. Jennifer and Richard Simon More
by Jennifer
Employees Worked With
Gianna Cifalino, Matt Furman
