I would like to take a moment to send a note of appreciation to the Honda of Hackettstown Service Department manager David and his staff, few days ago I had some safety issues related to my CRV tires and the manager with his technician did a superb job in taking the car in and troubleshooting the problem I reported, and replacing the defective tire in a short period of time.
The service department was very friendly and caring about my safety concerns from the beginning, and from the moment I drove in to the last minute I walked out, it was absolutely a very pleasant experience.
Special thanks goes to the Manager David for his customer focus, David has great values and that day he showed respect for people and personal care. He came out from his office to speak to me about my concerns and he appointed the perfect technician to perform the repairs. No drought, David has the best customer service department and that’s why I keep my three Honda cars at the Honda of Hackettstown location under his maintenance care. Highly recommended, thank you!
Hackettstown Resident and Honda of Hackettstown customer - Joe Pannia