Roy Byers

Greg made buying a car so easy despite being so young. He is the best and most honest car sales man I’ve ever had! He is the best and most honest car sales man I’ve ever had! More

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I had a great experience at Honda today. Greg understood exactly what I was looking for and helped me find an affordable car in my price range with everything I needed. For someone that doesn’t know much ab exactly what I was looking for and helped me find an affordable car in my price range with everything I needed. For someone that doesn’t know much about cars, he made everything super simple and clear for me. With one test drive I found the exact car I wanted. Thanks so much for everything Greg! Roy in finance was also super helpful. More

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Greg was a superstar. I came in, told him exactly what I wanted and he helped right away. He brought the car around, I test drove it, and in two hours I went off the lot having bought the car. Greg made me wanted and he helped right away. He brought the car around, I test drove it, and in two hours I went off the lot having bought the car. Greg made me feel like a valued customer and took car of me with whatever I needed during my time at the dealership. He worked with me to make sure my finances worked with me for the car and allowed me to ask questions. He answered all my questions ans kept me updated throughout the whole process. Greg is a fantastic asset to the team at Honda of hackettstown. I will continue to recommend the dealership as my go to dealership, and I will always recommend they go see Greg. More

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This was an awesome experience! Bobby is a great guy that was extremely helpful with helping me find the best deal as well as the best car that suited me! Thank you so much! I'll be sure to send my friends was extremely helpful with helping me find the best deal as well as the best car that suited me! Thank you so much! I'll be sure to send my friends your way! More

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Not Professionalism - Breaking Promise I bought 2016 CRV with high mileage and completely understand the "NO-Warranty" condition, but when I returned only few days later with check engine d I bought 2016 CRV with high mileage and completely understand the "NO-Warranty" condition, but when I returned only few days later with check engine due to cetalyc conventor issue- close to the time COVID-19 problem started... I was asked to pay 4000$ to get the issue resolved, or I can be compensated if I do it with my mechanic, and at the end they promised me with 500$ check and I fix at my own- from sales department- Ryne! But now it has been more than 2 months and I haven't received anything. So far I have paid 4500$ to fix issues with this car … but I don't blame Honda for that but what they promised it is professionalism to fulfil with no excuses. Name: Mohammad Bsharat More

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People are super nice. Patient with me and I would recommend. Had some issues in finance dept. Just happy I have my car finally. Wasnt worth arguing. recommend. Had some issues in finance dept. Just happy I have my car finally. Wasnt worth arguing. More

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New Honda Accord I had a great experience purchasing a new car from this dealership. Fair price negotiated and the paperwork process was very streamlined. Roy took t I had a great experience purchasing a new car from this dealership. Fair price negotiated and the paperwork process was very streamlined. Roy took the time to show me all the new features on the 2018 Accord before I drove it away. Overall I am very satisfied with the new car and the dealership. More

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Excellent A special thanks to Roy and Matt. They made everything possible for me to get the car that i wanted. I had a bad experience with other dealers and Hon A special thanks to Roy and Matt. They made everything possible for me to get the car that i wanted. I had a bad experience with other dealers and Honda of Hackettstown made me feel very comfortable. It was an awesome experience. Also thanks to Roy for explaining all the features. I would definitely recommend this dealer. More

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Outstanding Tom and Roy worked wonderfully together to make the deal come together. We needed to get a little creative with a few trades. The transaction was pain Tom and Roy worked wonderfully together to make the deal come together. We needed to get a little creative with a few trades. The transaction was painless and effortless. More

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Tried to buy a car there Took my daughter to look at a 2002 Camry on 1/15/2017 listed at $3995. Had a few problems, slight smoke smell, noisy muffler, had over 120,000 miles, Took my daughter to look at a 2002 Camry on 1/15/2017 listed at $3995. Had a few problems, slight smoke smell, noisy muffler, had over 120,000 miles, possible weak battery, but all that seemed priced in. Okay, fine, took it for a test drive. My daughter liked it just fine. Talked money, they wouldn't budge. Fine. Roy said they needed to run it through their service department the next morning, take 20 minutes, and then I could get it evaluated by my mechanic. Got a call at 10 o'clock the next morning from the place, assuming it was Roy, but it was just a "how was your experience?" phone call. Told him I was waiting for a call from Roy, so they paged him. He said the car is in Service, he'd call me in an hour or so. Waited three hours, then called his cell (he told me that's the best way to reach him) but had to leave a message. It is now 9 days later and I NEVER heard back! Oh, and they lowered the price to $3495 and it's still for sale. Very aggravating and confusing. We ended up buying a used car elsewhere. What a terrible experience! I'll never go back. More

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