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Honda of Hackettstown
Hackettstown, NJ
922 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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922 Reviews of Honda of Hackettstown
September 18, 2026
Always have a pleasant experience at Honda of Hackettstown whether in the sales or service department. Khalil in the sales department is truly one of a kind and will break any preconceived notion Hackettstown whether in the sales or service department. Khalil in the sales department is truly one of a kind and will break any preconceived notion you might have about car salesmen. More
by lessees-alto.1y
Employees Worked With
Khalil El-Khoury
June 26, 2026
I came in for service this past week and worked with David Rojas. I was recommended services that I knew weren't needed because those items had already been completed just two visits earlier. That left David Rojas. I was recommended services that I knew weren't needed because those items had already been completed just two visits earlier. That left me questioning whether my service history was actually being reviewed before recommendations were made. During my visit, he also appeared distracted, including being on his phone, which didn't leave me with confidence that my vehicle had his full attention. Overall, the experience felt more focused on upselling than providing honest, personalized service. I've been coming here for a while, and this visit was disappointing. I hope the dealership returns to the level of professionalism and customer care it used to provide. Do better. More
by Jon
Employees Worked With
David Rojas
June 09, 2026
Greg is very polite and courteous and professional very helpful. I had a great experience and felt very respected and welcomed. I am very satisfied with the purchase of my new vehicle thanks to Greg Sanger helpful. I had a great experience and felt very respected and welcomed. I am very satisfied with the purchase of my new vehicle thanks to Greg Sanger More
by jakebaylor
Employees Worked With
Greg Sanger
December 19, 2025
I have been a loyal customer of this dealership for well over 10 years.... The service you get a this dealership is phenomenal whether buying your car or servicing your car..... I highly recommend this deal over 10 years.... The service you get a this dealership is phenomenal whether buying your car or servicing your car..... I highly recommend this dealership. They truly go above and beyond to work with you. We are customers for life!! More
by Daun L.
Employees Worked With
Marc Furman, Ronny Hakim, Matt Furman, Kevin Mottola
November 13, 2025
Didn't want honor my coupon, finally honored it. Called 30 min later and my nuts were seized on a brake job. Gave me only the worst case scenario 1200, couldnt tell me what it was for. Just told Called 30 min later and my nuts were seized on a brake job. Gave me only the worst case scenario 1200, couldnt tell me what it was for. Just told me that it could cost that much which is a lie. You can replace the wheel stud and nut with out replacing the entire wheel hub set on a break job. Didn't ask me if there was any noise or rattling which would indicate bad hub. Obviously, stud and nut is only 70.00. Left the place and had another mechanic tell me this. Tried to tell them this the next day and they still could not say anything about replacing nut and bulk. 743.33 for a wheel hub and 299 for brakes. That is all they indicated. Got my new mechanic to fix for 500. I been a life long customer since my purchase with honda and even got free oil for life. Not sure if I even want to continue. tactics are boarder line deceiving and extremely unethical. In the middle of all this advisor claimed she didnt know my number and kept writing down the wrong number. I didnt even get a confirmation text like iv gotten every other time. Maybe new ownership because they use to be good. My advice, do your homework before hand, walk away if your gut says something ain't right, and try not to take it personally. I couldnt work at a dealership like that, im to honest. Hopefully they get honest with everyone else. More
by Anonymous
Employees Worked With
Annoyomous
