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3,167 Reviews of Honda of Kenosha - Service Center
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August 28, 2025
Have great experiences working with Sam Waddell as my service coordinator. Takes his time explaining any concerns or what work has been completed or any issues and has great communication skills . Goes t service coordinator. Takes his time explaining any concerns or what work has been completed or any issues and has great communication skills . Goes the extra mile to provide great customer service ! Is aware that we drive a distance and wait for our service , this has been no issue and he ensures work is completed in a timely manner with no less care taken . Very enjoyable process working with Honda and their exceptional service department ! More
by spaniel2453
Verified Customer
August 27, 2025
Service dept great, sales dept not so great. Mistake was never getting back with me that no financing available. Lesson, never judge a book by the cover. I have since gone to your competitors Mistake was never getting back with me that no financing available. Lesson, never judge a book by the cover. I have since gone to your competitors and paid cash for just the right Honda. Very bad customer service. You should try honesty with poltiental customers weather ts good news or bad. More
by peetatmendo
August 26, 2025
The service representative was very courteous and helpful. He listened to us and took care of our needs. helpful. He listened to us and took care of our needs. More
by fushaw02
Employees Worked With
August 26, 2025
Honda is always fast and friendly with their service. They thoroughly explain services to be completed beforehand and any financial obligations for the customer. They thoroughly explain services to be completed beforehand and any financial obligations for the customer. More
by sharris2911
August 26, 2025
I'll buy all my used Fords there! Nope. I REFUSE. NOT GONNA HAPPEN, AI!!! Naddah Nope. I REFUSE. NOT GONNA HAPPEN, AI!!! Naddah More
by ken.pataska
August 25, 2025
Rodney is great. He is very professional and does a great job. He cares about what he is doing. He is very professional and does a great job. He cares about what he is doing. More
by gmeckwi7710
August 23, 2025
Everyone friendly. Will stop at nothing to try to meet your needs. Very nice experience Will stop at nothing to try to meet your needs. Very nice experience More
by kathy.schultze60
August 23, 2025
I compared Honda Kenosha to Brilliance and Gurnee. They were all within a couple hundred dollars for the out the door price. We had purchased a 2012 and 2019 Pilot from Brilliance. They neglected to t They were all within a couple hundred dollars for the out the door price. We had purchased a 2012 and 2019 Pilot from Brilliance. They neglected to tell us that you needed a transmission cooler to tow the advertised 5,000 lbs. $9,000 dollars later we had a new (rebuilt transmission). Brilliance wanted over $2,000 to up Honda’s 60,000 mile warranty to 100,000. Kenosha offers a free lifetime warranty on the powertrain. Kenosha also offers a free paint shield and windshield protection reapplied every 6 months. They also offer free mats and car washes. More
by jcurtis30
August 23, 2025
Service visit was a good experience. Drop off was quick and service rep knowledgeable. All work performed in a timely manner. Pick up was quick and easy, service rep explained everything Drop off was quick and service rep knowledgeable. All work performed in a timely manner. Pick up was quick and easy, service rep explained everything well and was very helpful. I have been taking my Honda for service here since 2017 and no issues. More
by AW
August 21, 2025
Everything was done in a timely manner at an expected cost. Drop off and pick up were easy and quick. cost. Drop off and pick up were easy and quick. More
by laurie.hackbarth
Employees Worked With
