Back

Honda of Kenosha - Service Center

Bristol, WI

4.6
3,045 Reviews

3,045 Reviews of Honda of Kenosha - Service Center

Sort by
April 20, 2023

Joe is always a pleasure to work with! So pleasant that if he went to another dealer I'd consider following him! Asks about my dogs . . . engages conversation WHILE he is efficiently worki More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Honda of Kenosha responded

Mike, Thanks for sharing about your experience with Honda of Kenosha. Joe and our team appreciate your business and hope to see you again soon!

April 20, 2023

Consistently 10 out of 10. Joe Valente is outstanding. Nothing more is needed to be said. More

by dion3218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Apr 21, 2023 -

Honda of Kenosha responded

Dion, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joe and our team, and we look forward to working with you again.

April 20, 2023

The staff is always so courteous and friendly. They work as quickly as possible while being efficient. They make you feel like they have all the time that it takes to make sure you are satisfied. More

by jomac709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Rodney, and don't hesitate to let us know if we can be of further assistance.

April 20, 2023

Very easy to schedule a service online. You can get your car in for service and out, on your schedule. More

by K Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Honda of Kenosha responded

Thank you so much for your kind words for Rodney and Joe, and for taking the time to leave us this wonderful feedback!

April 19, 2023

The service department staff are friendly, accommodating, informative, time-efficient. They tell me what needs to be done, how long it will take, and what to expect cost-wise. I cannot think of a single nega More

by jamp725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 19, 2023

Prompt and complete service. Happy with Rodney’s follow up. I will be back for future service More

by lynchjen16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Honda of Kenosha responded

Jen, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rodney and our team, and we look forward to working with you again.

April 19, 2023

Friendly, courteous and detailed customer service reps. Were very helpful and knowledgeable in their industry. More

by jamesherr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Honda of Kenosha responded

James, Thank you for your business and this review. We're happy to hear Joe and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 19, 2023

I have scheduled service at the dealership as I hit notification on my application says that there might be break fluid low. When I get to the dealership I asked if this issue could be checked, and I h More

by Joe C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JEREMIAH ROSE
Apr 22, 2023 -

Honda of Kenosha responded

Jozef, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 18, 2023

Quick, courteous, professional service advisor. Work was done veery well. You can trust them to do things right More

by randyviola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

April 18, 2023

I have been routinely bringing my cars to this dealership for over 12 years and the service is consistently good. More

by Amy C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy
Apr 18, 2023 -

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, Amy, we look forward to having you as one of our valued customers for many more years to come!

...
133
...