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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,072 Reviews

3,072 Reviews of Honda of Kenosha - Service Center

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March 10, 2022

Joe provided excellent customer service. He stayed well pass his scheduled hours to make sure my car was serviced correctly for my 5pm appointment More

by mnovak23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad Joe was able to help, and we hope to see you again!

March 10, 2022

Up dated me on interactions with insurance company and progress toward getting my vehicle repaired! Joe was friendly and responsive to my concerns and questions! More

by ssoldan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Honda of Kenosha responded

Thank you for your review and kind words for Joe. We appreciate your business and our team looks forward to serving you again soon!

March 10, 2022

Would have given 5 stars but car was not ready until the next day as was previously promised. More

by cptbuflo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Honda of Kenosha responded

Thank you for your review. Our goal is to make sure everyone who walks through the door leaves happy, and we apologize for the unexpected delay. Thanks again for choosing Honda of Kenosha, we hope you will give us another opportunity to serve you!

March 10, 2022

Need to watch for coupons, of course they try to have you do extra services too. More

by wipp_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again!

March 09, 2022

While my vehicle was being worked on, Rodney from the service department kept me up to date on all processes that were being done. He would call and give me a status of the parts being delivered and wher More

by bcollins7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Honda of Kenosha responded

Thank you for the kind words for our service department! Rodney and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 09, 2022

Service writer was excellent. Friendly, knew the history of our car and what was needed. More

by jrbntb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Joe and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 08, 2022

They always get me in quickly, my "butler service" always goes by fast and the quality of care is apparent each time. Waiting rooms are clean, comfortable and everyone is so professional. More

by strass7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Bardi, JEREMIAH ROSE
Mar 09, 2022 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Marc had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

March 08, 2022

Joe was wonderful to work with and a true asset to Honda of Kenosha! I will ask for him always going forward. More

by g.cavalier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Bardi
Mar 08, 2022 -

Honda of Kenosha responded

Thank you! Joe and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

March 08, 2022

We had very good communication with Rodney. We were very satisfied with the service received. More

by MNZAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rodney met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

March 07, 2022

They misrepresented the work performed on my car and I have lost confidence in the work that supposedly was completed. More

by khalidumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Valente
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Honda of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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