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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,031 Reviews

3,031 Reviews of Honda of Kenosha - Service Center

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March 24, 2021

Honda was very accommodating. Since repairs were going to take awhile, They gave me a loaner to use over night. $50 discount coupon helped somewhat with the total cost. More

by KSOLBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Mar 24, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 24, 2021

Trustworthy dependable friendly staff. I can always depend on getting good service at Honda if Kenosha. I was able to get an appointment right away and didn’t have to wait. More

by lnikutin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Martin - service technician was terrific., Gina Ruiz
Mar 24, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! We appreciate your business here at Honda of Kenosha. Please let us know if we can be of any further assistance. We're always happy to help!

March 24, 2021

Rodney was very efficient and called as soon as our Honda was ready for pick up! Joe also was very efficient in the process of picking up our vehicle. More

by JJOHNSON340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Honda of Kenosha responded

It's great to hear that Rodney and Joe were able to help you out and that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

March 23, 2021

First time at Honda of Kenosha was very pleased with the service and people. Will not hesitate to contact them for any service needed in the future More

by davidbths69
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Mar 23, 2021 -

Honda of Kenosha responded

David, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

March 23, 2021

The service rep Gina was especially helpful and kind! She explained everything to me. I felt she went above and beyond! I will ask for her each time I get my car serviced from now on! More

by kjscoop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Mar 23, 2021 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience working with Gina here at Honda of Kenosha. We appreciate your business and hope to see you again soon!

March 23, 2021

Excellent experience. All work done on a timely manner. Also, service representative took time to go over maintenance requirements for my 2014 Odyssey. Obtain all info needed. More

by ariel sarinana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Honda of Kenosha responded

Ariel, Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 23, 2021

Sam was great helping me out with my service visit. Explained everything thoroughly and gave me several options to choose from to meet my budget. Thanks Sam! More

by DLRINTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Honda of Kenosha responded

We appreciate your business, Sam and our team looks forward to serving you again soon!

March 23, 2021

My appointment was never entered into the computer when I called, apparently. That was very inconvenient. The place was expensive compared to many others but that is fairly common. We had to question seve More

by Honda Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Waddell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Honda of Kenosha responded

We strive to make all our clients 100% satisfied! As the review does not allow us to see who you are; If you could reach out to our service manager at 262-891-6300 so he could discuss your visit with you, That would be greatly appreciated.

March 23, 2021

I recommend Honda of Kenosha to everyone! The team members are always polite & their customer service is A+! I often take my youngest child, who is severely ADHD & autistic, not once has anyone compla More

by candyjara65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Mar 23, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and make our customers whole family feel welcome. We will share your comments with Gina and our team, and we look forward to working with you again.

March 22, 2021

Scheduling was a snap. Customer rep was efficient and courteous. Wait for service to be performed was timely. Well satisfied with results. Will use them again. More

by cfkell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz, Marc Bardi
Mar 22, 2021 -

Honda of Kenosha responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We look forward to working with you in the future!

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