Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
683 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

6 yrs, 4 mos

4.8

683 Reviews

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683 Reviews of Sam Waddell

September 29, 2026

Dealership Rating
Employee Rating

This was a recall. Service always takes forever Staff on cell phone watching videos Showroom employees loud and inappropriate conversations More

by MHOFFRN16
Service Time
Service Communication
Recommend Dealer
No
Oct 04, 2026

Honda of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

September 18, 2026

Dealership Rating
Employee Rating

Sales environment was relaxed and pleasant. I worked with Abed, and he was so patient and informative. He took his time explaining things, making sure I understood all the details... and then h More

by mandy.stevens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Marti, Abed Alchaar

Sep 18, 2026

Honda of Kenosha responded

Your note about Abed taking time to answer your questions highlights how our sales team values clear communication. We’re glad he could walk you through every detail until you felt comfortable. Knowing that our team helped make the purchase of your new Honda Civic a positive experience is truly rewarding.

September 02, 2026

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Employee Rating

Always receive excellent service at Honda of Knosha. Joe Valente takes care of any issues that need attention. More

by td80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2026

Honda of Kenosha responded

Your note about Joe taking care of any issues that need attention highlights our team’s dedication to thorough service. Knowing that your Honda Accord Hybrid has consistently received excellent care means a lot to our team.

August 30, 2026

Dealership Rating
Employee Rating

HOK is top notch. Anthony, Adam from the financing team, Musa and Cory are the best! Easy to work with. They keep us coming back! More

by nicky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter , Anthony Lee

Aug 31, 2026

Honda of Kenosha responded

Your praise of our top-notch service means a lot to our team. We’re glad the purchase of your new Civic felt effortless from start to finish and that Anthony and our financing team were easy to work with. We truly appreciate your continued loyalty.

August 19, 2026

Dealership Rating
Employee Rating

Great job great job great job great job great job great job great great job More

by jswan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

Honda of Kenosha responded

Hearing that you thought we did an excellent job on your Honda Odyssey service means a lot to our team. Sam is pleased to see your feedback.

August 19, 2026

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Employee Rating

Excellent service by the staff. I would recommend to everyone associated with the dealership around. More

by patelrashminster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

Honda of Kenosha responded

We’re glad the service on your Honda CR-V met your expectations. Hearing you’d recommend us to everyone around means a lot to our service team.

July 26, 2026

Dealership Rating
Employee Rating

Sam Waddell is a great service tech. Very friendly and helpful. My car is serviced in a reasonable amount of time and come back to be clean and ready to go. More

by mfreitag53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2026

Honda of Kenosha responded

We’re thrilled that Sam’s friendly service made your Honda CR-V visit smooth. It’s great your vehicle was returned promptly, clean, and ready to go. Thank you for the five stars and for sharing your experience!

July 22, 2026

Dealership Rating
Employee Rating

Had a couple of noises on my 2 year old pilot. Out of standard warranty with 50,000 miles but have extended warranty. $190 for diagnosing a loose bottom cover and probably tire hum seems a bit hig More

by Twoj238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam

Jul 24, 2026

Honda of Kenosha responded

Thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. Please reach out to us so we can speak directly, and we'll address your concerns in detail.

July 09, 2026

Dealership Rating
Employee Rating

Always a GREAT experience when it comes to all things HONDA OF KENOSHA! I appreciate the kindness, top tier customer service, friendly conversations, laughter, and the willingness of the staff to ensure More

by Princess Ervetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2026

Honda of Kenosha responded

It’s great that you make the 50-minute drive and share laughs with our team. It’s wonderful that Nate, Trevor and Joe went the extra mile during your Honda HR-V service. Thank you for choosing us for your third Honda.

June 22, 2026

Dealership Rating
Employee Rating

Service writer was friendly and quick to greet us for our appointment. Job was on time and car was clean nice job More

by marjac52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

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