Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
679 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

6 yrs, 2 mos

4.8

679 Reviews

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679 Reviews of Sam Waddell

August 19, 2026

Dealership Rating
Employee Rating

Great job great job great job great job great job great job great great job More

by jswan0
Service Price Transparency
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Recommend Dealer
Yes
Aug 19, 2026

Honda of Kenosha responded

Hearing that you thought we did an excellent job on your Honda Odyssey service means a lot to our team. Sam is pleased to see your feedback.

August 19, 2026

Dealership Rating
Employee Rating

Excellent service by the staff. I would recommend to everyone associated with the dealership around. More

by patelrashminster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

Honda of Kenosha responded

We’re glad the service on your Honda CR-V met your expectations. Hearing you’d recommend us to everyone around means a lot to our service team.

July 26, 2026

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Employee Rating

Sam Waddell is a great service tech. Very friendly and helpful. My car is serviced in a reasonable amount of time and come back to be clean and ready to go. More

by mfreitag53
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 27, 2026

Honda of Kenosha responded

We’re thrilled that Sam’s friendly service made your Honda CR-V visit smooth. It’s great your vehicle was returned promptly, clean, and ready to go. Thank you for the five stars and for sharing your experience!

July 22, 2026

Dealership Rating
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Had a couple of noises on my 2 year old pilot. Out of standard warranty with 50,000 miles but have extended warranty. $190 for diagnosing a loose bottom cover and probably tire hum seems a bit hig More

by Twoj238
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam

Jul 24, 2026

Honda of Kenosha responded

Thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. Please reach out to us so we can speak directly, and we'll address your concerns in detail.

July 09, 2026

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Always a GREAT experience when it comes to all things HONDA OF KENOSHA! I appreciate the kindness, top tier customer service, friendly conversations, laughter, and the willingness of the staff to ensure More

by Princess Ervetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2026

Honda of Kenosha responded

It’s great that you make the 50-minute drive and share laughs with our team. It’s wonderful that Nate, Trevor and Joe went the extra mile during your Honda HR-V service. Thank you for choosing us for your third Honda.

June 22, 2026

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Service writer was friendly and quick to greet us for our appointment. Job was on time and car was clean nice job More

by marjac52
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Recommend Dealer
Yes
Jun 22, 2026

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

April 23, 2026

Dealership Rating
Employee Rating

Samual, the service advisor, was very helpful, kept me informed & worked with me on a critical repairs as well as outstanding recalls & scheduled maintenance, while my car was in. He coordinated a loaner More

by teresa.obrien66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2026

Honda of Kenosha responded

It’s great to hear that Sam kept you informed throughout the critical repairs, recalls, and scheduled maintenance on your Honda. We’re glad the loaner arrangement worked well during the three-day work period and that the final cost stayed below the initial estimate. We appreciate the five-star rating and your confidence in our team.

April 21, 2026

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Very excellent customer service and very professional staff, they provide fast honest and high quality service,Kevin zatz explain every thing clearly and transparent about cost. More

by MALDUDISYED
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Recommend Dealer
Yes
Apr 21, 2026

Honda of Kenosha responded

It’s great to hear our team delivered fast, honest, and high quality service on your Honda Pilot. Kevin is pleased the cost details were clear and transparent. Thank you for sharing your experience.

April 21, 2026

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Employee Rating

Sold me a car with a broken seatbelt and broken radio. Never fixed my car issue with the radio and the back seatbelt doesn’t work. More

by emilymarth1993
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Recommend Dealer
No
Apr 24, 2026

Honda of Kenosha responded

Thank you, Emily, for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 26, 2026

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Employee Rating

Work was fairly priced, service writer was friendly, faculty very clean and comfortable. Highly recommend. More

by MLeVan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter

Mar 26, 2026

Honda of Kenosha responded

Thank you for recommending our service! We’re glad your Honda Ridgeline work was priced fairly, you found the service writer friendly, and the facility comfortable and spotless. We look forward to welcoming you back for your next service visit.

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