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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,031 Reviews

3,031 Reviews of Honda of Kenosha - Service Center

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March 01, 2021

I appreciate the detailed service write ups, upcoming service notes, and the current service updates they deliver via text and email. The staff is always professional and courteous, and I trust the quali More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Waddell, J Ratliff
Mar 02, 2021 -

Honda of Kenosha responded

Thank you for sharing your experience with us! We're happy to hear our staff was able to take great care of you and listen to all of your needs. We truly appreciate your five-star feedback! Thank you for choosing Honda of Kenosha.

February 25, 2021

Have never had a bad experience at this dealership. Staff is friendly, courteous, knowledgeable and prompt. Came in without appointment for emergency battery replacement. Was done in 30 min, even with a car More

by o
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept, Rodney Porter.
Feb 26, 2021 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your service experience with Honda of Kenosha. We are happy to hear we could get you in and out of service quickly. We appreciate your business and hope to see you again soon!

February 24, 2021

Very helpful even with a power outage, and a problem with the loaner vehicle. Marc Bardi is kind, knowledgeable, and professional. I am Blessed he picked up the phone when I was stalled More

by brueggemanr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi and Alex Cortez
Feb 24, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Marc was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 23, 2021

Everything was excellent. The service department did a good job om my oil change and tire rotation. Joe Vitale is an excellent service employee and very pleasant to work with. More

by sprim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vitale
Feb 23, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience! Thank you for choosing Honda of Kenosha.

February 23, 2021

My visit to Honda of Kenosha is always a pleasant experience and they are always very helpful. Joe, the service manager is the one I go to every to every time. More

by pyoungbe4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Feb 23, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

Feb 23, 2021 -

pyoungbe4 responded

Honda of Kenosha is the best dealership I have been too. They are always very accommodating and knowledgeable.

February 23, 2021

Very pleased with the Kenosha Honda service center. Joe was most helpful setting up the oil change we requested as well as alerting us that our fluids, brakes and windshield wipers needed attention. He was More

by Bmentek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, Cory Wilson
Feb 23, 2021 -

Honda of Kenosha responded

Thank you for the kind words for Joe and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We look forward to seeing you again!

February 22, 2021

Prompt, communicative and thorough service. Will continue to utilize this dealer for all of my service needs. Low-pressure environment, no saws tactics in my opinion. More

by jordanposie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc? Service
Feb 23, 2021 -

Honda of Kenosha responded

Jordan, Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

February 22, 2021

Joe was very helpful and professional. We did a lot of work to my 15 year Accord and I am very satisfied with the work and customer service. More

by jedan67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Feb 23, 2021 -

Honda of Kenosha responded

Jedan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

February 22, 2021

The scheduling person gave me incorrect information about my appt. we had to drive 2 cars since it was a drop off when I got there I was able to wait for car. I was very disappointed with this More

by josie4271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phone person made appt
Feb 22, 2021 -

Honda of Kenosha responded

Josie we apologize for the miscommunication on this matter. If you would like to reach out to us to discuss further please feel free to call me at 1-262-891-6300 and ask for the service manager. we truly value all our clients and listen to every comment in order to constantly improve on our business practices. We would love to speak with you.

February 22, 2021

New battery, replace windshield inserts. I have had vehicle serviced here about 10 times. Always courteous, knowledgeable, efficient and friendly. Answer questions in depth. Recommend to others. No More

by dkuyper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karmala Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark my
Feb 23, 2021 -

Honda of Kenosha responded

We are very happy to hear Karmala and Mark provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

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