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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,015 Reviews

3,015 Reviews of Honda of Kenosha - Service Center

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November 02, 2020

This service dept is great. Joe always takes great care of us. Doesn't make me feel pressured to over sell us. Always gives me something to drive if I need it. More

by jlpb75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in service is great to work with
Nov 02, 2020 -

Honda of Kenosha responded

It's great to hear that Joe always takes care of you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha! We appreciate your business.

November 02, 2020

The tires were priced fairly, easy to order, easy to set up the appointment, and they were an hour faster than the initial estimate. Thank you More

by FORSMANJACOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team, Jacob. We're glad to hear we delivered such a great experience!

October 30, 2020

Give Gina Ruiz a raise. She was professional and helpful. It was 3:30 PM when I pulled inside the dealer and her attitude was like 9:00 am after a cup of coffee and two donuts.👍👍👍 More

by NATSANDMIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Nov 02, 2020 -

Honda of Kenosha responded

Thank you for taking the time to write this awesome review about Gina! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 29, 2020

I was greeted as soon as I walk into the service area by Gina who took my information for my Elite Pilot. She was very professional and pleasant as she took my information about any issues or complaints I h More

by tctazioli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina in Service department.
Oct 30, 2020 -

Honda of Kenosha responded

Thank you so much for your wonderful review. We appreciate your business and our team looks forward to serving you again soon!

October 28, 2020

This was the worst experience I have ever had at a Honda dealership. I will not ever have my car or any other service there. Way too inflated prices and poor service. More

by DRIZZO56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe V. - horrible
Oct 29, 2020 -

Honda of Kenosha responded

Hello. we thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly.

October 28, 2020

Left my car with them to do a repair and when it was returned looked like it had been used as a rental. Very dirty shoe marks they didn't even bother to clean up before returning it avoid this place if More

by Dissatisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karmala Sutton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy in repair made it easy to work with
Oct 28, 2020 -

Honda of Kenosha responded

I would certainly like to speak with you on this matter and resolve this issue. we strive to exceed expectations of all our clients and would love the opportunity to rectify this for you. Please reach out to my self at a time that works best for you. Sincerely, Todd Rohrssen Service and Parts director 1-262-891-6360

October 26, 2020

I always get friendly and efficient service. Thank you. I always get friendly and efficient service. Thank you. That's it. See you at my next service appointment. Thank you. Have a good day More

by jenkinsmercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Oct 26, 2020 -

Honda of Kenosha responded

Mercedes, Thanks for sharing your thoughts about your service experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

October 26, 2020

Sam was very nice! Go back to me when my part was ready. Extremely nice. One other on there I don’t like but forgot his name. More

by LIPS712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel
Oct 26, 2020 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad Sam was able to help, and we hope to see you again!

October 22, 2020

Excellent speedy service. I would recommend this dealership to my friends. The car was clean and washed when I picked it up. The concierge service worked for me. More

by Hboov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy in service department.
Oct 22, 2020 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 22, 2020

The people are very helpful, knowledgeable, and very nice. They have me all information that needed to be done to my car and keep me updated More

by rodmelnavarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Oct 22, 2020 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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