Honda of Kenosha - Service Center

I’ve need to Honda for service a lot it seems lately, and my advisories, Will greeted me As soon as I got out of my vehicle! He had already done some preliminary checking and took care of everything is the my advisories, Will greeted me As soon as I got out of my vehicle! He had already done some preliminary checking and took care of everything is the quickest manner. I had a blown tire in the back of my car, there was a lot of shredded rubber in the car. When I took it home it was all cleaned out! More

joe in service was able to fix car issues. He was patient and respectful in giving thorough updates. He was able to use the warranty and reduced my cost further. and respectful in giving thorough updates. He was able to use the warranty and reduced my cost further. More

I like dealership but I lease a car they give me stuff I don’t want like the paint protection I don’t mine oil change don’t want like the paint protection I don’t mine oil change More

Overall, my experience has improved. Last year, on most occasions the service staff talked more with each other or friends or significant others than explain what was occurring with their vehicles. I have occasions the service staff talked more with each other or friends or significant others than explain what was occurring with their vehicles. I have not experienced this so far in 2020. I am a bit frustrated at the moment that I am waiting for information on what is supposed to be a backordered part. I have received no information, to include, 'we are still waiting and we are sorry for the delay.' There was no given ETA; the response was 'hopefully it won't be a month' in response to I don't have a month to wait. "Hopefully it will be a week." Well, it is more than a week. Some type of communication would be great; I should not have to initiate the call for information. More

Came in for an oil change, will Chadwick was amazingHad Came in for an oil change, will Chadwick was amazing Had my car done in no time. The facility is nice and clean, very friendly people. Will definit Came in for an oil change, will Chadwick was amazing Had my car done in no time. The facility is nice and clean, very friendly people. Will definitely continue to bring my business here 5 stars all around More

Amazing customer service,quick efficient and friendly staff! A mixup at the end of service was resolved quickly and I am 100% satisfied with the outcome. staff! A mixup at the end of service was resolved quickly and I am 100% satisfied with the outcome. More

Bought my car at Honda of Kenosha and have always taken it there for service. Always have has quick and friendly service with very clean and comfortable waiting rooms. it there for service. Always have has quick and friendly service with very clean and comfortable waiting rooms. More

I’ve had my Honda CR-V for 3 years. I’ve had ALL of my work done at this dealership. I’ve NEVER had a problem and don’t worry about the quality of work. The Service Advisors are extremely professional and work done at this dealership. I’ve NEVER had a problem and don’t worry about the quality of work. The Service Advisors are extremely professional and trustworthy. I give Honda of Kenosha OUTSTANDING ratings in all areas. More

Padded services Walked in for an oil change, would have spent over $1000 if I did everything 'suggested'. I bought a 'certified' used car and had a big surprise at th Walked in for an oil change, would have spent over $1000 if I did everything 'suggested'. I bought a 'certified' used car and had a big surprise at the second oil change. If it had been indicated as an upcoming service at the previous oil change, I would have at least been prepared. This does not sound like - nor build - loyalty. More

Quick friendly service however the Auto Butler service didn’t meet expectations. There were still spots on the leather seats that required cleaning afterwards. I would have expected that to be wiped up didn’t meet expectations. There were still spots on the leather seats that required cleaning afterwards. I would have expected that to be wiped up and some leather treatment applied to the leather upholstery. More