Honda of Lisle

This is not Carmax We recently bought a new "preowned" vehicle. We have bought many cars in the past at Honda of Lisle. Our salesperson, Mike was great. The problem was We recently bought a new "preowned" vehicle. We have bought many cars in the past at Honda of Lisle. Our salesperson, Mike was great. The problem was negotiating the price. Honda tries to sell for the highest price and the customer tries for the lowest. The method for getting to the price was slicker. The manager who approves the price (not the salesman) was incredibly nasty. This is not CARMAX!!! It is expected that we go back and forth a bit. Don't make me seem like a greedy rotten person for negotiating. Was really disappointed as we have never had this experience in 30 years of purchasing here. Very disappointed and I will be prepared the next time. More

Looks to me like "the old bait and switch" I was looking at a car ad they had online for almost a week. Contacted the store via email to see if it was still available. Email response I got sai I was looking at a car ad they had online for almost a week. Contacted the store via email to see if it was still available. Email response I got said the car was available. I went there the same day as the response. When I got there The sales lady looked confused. After working with her phone for a couple minutes came back to me and said that "it was out on a test drive".I waited over an hour for the car to return from the test drive. It never returned. The car was never on the lot. When I contacted the person via email with my complaint about the car not being there. She claimed it was a "new arrival"on the lot and that it was still being serviced before being put out there. Like I said in the beginning I had been looking at that car for a week online. It does not take that long to service a vehicle and put it out on a lot. I feel misled. I am disappointed that I drove 45 minutes for a car that was never there. Don't waste your time. More

Easy sales cycle We came in looking for a minivan, Josh helped us out right away and got us exactly what we were looking for. No pressure, no funny stuff, just a strai We came in looking for a minivan, Josh helped us out right away and got us exactly what we were looking for. No pressure, no funny stuff, just a straight up good guy and good experience. Shawn was up front and honest when going over the add-ons packages, again, not pushing us in any direction, just presenting the options. Very professional staff. More

Got what we wanted at Honda Superstore of Lisle We recently bought a new car at Honda Superstore of Lisle. Our salesperson, Debby Pierce, was excellent and made the car buying experience easy and f We recently bought a new car at Honda Superstore of Lisle. Our salesperson, Debby Pierce, was excellent and made the car buying experience easy and fun. She was knowledgeable and helpful throughout the process. We got a brand new 2016 Honda CRV at a great price. It is perfect for our needs. Thank you Debby and Honda of Lisle! More

Excellent knowledge of the car. Our sales person was very helpful in explaining all the features of the car. He answered all of my questions thoroughly. There was no sales pressure Our sales person was very helpful in explaining all the features of the car. He answered all of my questions thoroughly. There was no sales pressure. I would highly recommend Honda Superstore of Lisle . I purchased my last Honda there and was always pleased with the service I received. More

A very pleasant experience Sales person was very helpful, answered all my questions, not "pushy", willing to take the time to show me the car, eventually thought of her as a fri Sales person was very helpful, answered all my questions, not "pushy", willing to take the time to show me the car, eventually thought of her as a friend and someone to talk to at any time. More

Friendly and easy Bob spent time helping my son and I pick out an affordable and reliable car for me. He also explained all the paper work and sat in the car with me e Bob spent time helping my son and I pick out an affordable and reliable car for me. He also explained all the paper work and sat in the car with me explaining all the features. He also has invited me back to answer any new question that I may have now that I've been driving it. This was so kind of him since I learn better when someone shows me and I don't need to figure out it from the book. Thank you so much for the smooth transition to my new car. More

Great experience and service My sales rep Abdullah Yahya was always one step ahead. He recently started, but seems like he's been doing it for years. Was helpful on all aspects of My sales rep Abdullah Yahya was always one step ahead. He recently started, but seems like he's been doing it for years. Was helpful on all aspects of the car purchasing process, would recommend him and this location to anyone looking to lease/purchase a great car. More

Great service, friendly and professional employees. My sales rep, Pavel Dimitrov, was a pleasure to deal with both days that I visited the showroom. After I had decided on the car I wanted, he set it as My sales rep, Pavel Dimitrov, was a pleasure to deal with both days that I visited the showroom. After I had decided on the car I wanted, he set it aside for when I could come back and complete the deal. He had a lot of the paperwork already completed by the time I got there, which made the second trip go very quickly, compared to other car buying experiences I've had. He also saw that I was in my new car in the parking lot well after closing, and although I was just making sure I was comfortable with my seat and mirror settings, and even though he was off his shift and ready to get out of work, he still came by and ensured that everything was fine with the car. He even gave me some additional information before he left. The finance guys were great, and my girlfriend also went with me to get her older Honda serviced and remarked that she had a pleasant experience there as well. I'll definitely be coming back here for maintenance and car washes, and highly recommend you deal with them when searching for your new Honda. More

Great service and experience Shout out to our car salesman Scott Heger, he was awesome. Absolutely no pressure, took his time answering any questions and letting us test drive mul Shout out to our car salesman Scott Heger, he was awesome. Absolutely no pressure, took his time answering any questions and letting us test drive multiple years (buying used). Had great knowledge of the car I was interested and really took his time with us. Once bought he even helped set up my bluetooth and walk me through all the controls in the car. Dealership was friendly, clean, and again - absolutely no pressure. Made the experience of buying a car great. More