Honda of Lisle

We have given these rating because the quality of customer service provided to us was excellent, outstanding and highly professional. The salesmen, Managers, I should say, the entire crew at Honda of customer service provided to us was excellent, outstanding and highly professional. The salesmen, Managers, I should say, the entire crew at Honda of Lisle are very friendly. They have experience and knowledge and know how to handle their customer's and their needs. The salesmen worked according to our requirements. All the questions were answered with great confident i.e. about the vehicle, the price, warranty, maintenance etc. The price given to us was great as well suited or budget. The salesman Mr. Ali and his Manager Mark have great respect for their visitors. More

I was very happy with my experience at Honda of Lisle. I was very happy with my experience at Honda of Lisle. Debby Brown was very efficient and friendly and made my car buying experience painless. We ca I was very happy with my experience at Honda of Lisle. Debby Brown was very efficient and friendly and made my car buying experience painless. We came to an agreement on a price very quickly and without the usual unpleasantness that usually goes along with such negotiations. The process of completing the paperwork was handled very efficiently. The car was prepped and ready to go soon after. More

Got a great new 2011 Honda Civic EX at the best price any dealership could give - I checked out all of them, and this dealership beat them all by quite a bit of money - not only that, our salesman was the be dealership could give - I checked out all of them, and this dealership beat them all by quite a bit of money - not only that, our salesman was the best salesperson i have ever dealt with in my life - My mom and I bought this car and she is 89 years old and he was very patient with her, very friendly, very cooperative, very helpful with all her questions, concerns and quirks. You wait in comofort, with free coffe and 3 computers to work on your own personal stuff if you have to wait for any reason. I would recommend this dealership to anyone who is looking for a new or used car. We looked for both here and got a great deal on either one we wanted. They will literally bend over backwards for you. If you are looking for a Honda, go to Honda of Lisle. They will treat you with respect, concern, immediately answer your phone calls and make sure you are 100% happy and satisfied before you walk out of that door with your new car. Nancy Golden Roselle, IL More

Honda of Lisle has been there forever, expanded to also include a Volvo and Infiniti dealer, and generally is an anchor of upper middle class imports in the western burbs. They are a selling machine. On include a Volvo and Infiniti dealer, and generally is an anchor of upper middle class imports in the western burbs. They are a selling machine. On a Saturday, the floor was very crowded with salespeople, I'd guess 1.5 salespeople per sales desk. They are dressed and ready to sell and they get deals done. The downside of this is that it has a whiff of a boilerroom type sale, the upside is that they do enough volume to be able to actually play on price. If you know what you want going in and are looking to get a deal, this is a great place to go. If you are still undecided, this place could be overwhelming and you might walk out with a car you weren't planning on buying. Pros: - Good prices - Clean dealership, nice amenities - Good location off highway Cons: - High pressure sales environment - Lots of dealer junk add ons to say no to(soundproofing, etc.) Wildcard: - Service (my guess is competent and expensive) More

Pleasant and stress-free buying experience. Salesperson easy to work with and she was always available to assist in getting ready to purchase the vehicle. I drove a little over two hours to pick up my veh easy to work with and she was always available to assist in getting ready to purchase the vehicle. I drove a little over two hours to pick up my vehicle because this particular dealership was willing to work with me. I have three Honda dealerships that are closer to me but due to the professionalism of this dealership, it was worth the drive. More

This is the 4th car I have purchased from this dealership. It feels like I'm buying a car from a friend. My salesperson tries to fit a car to my needs and not push me into the most expensive opt dealership. It feels like I'm buying a car from a friend. My salesperson tries to fit a car to my needs and not push me into the most expensive option. It's been a pleasure filling my driveway with Hondas. The only problem is they won't let me trade in my 2002 CRV because it has 390,000 miles on it. LOL More

The Finance manager Vic Vibhakar is very unprofessional The Finance manager Vic Vibhakar is very unprofessional he lies about coverages you may need. Specifically "GAP Isurance". He will try and tell you t The Finance manager Vic Vibhakar is very unprofessional he lies about coverages you may need. Specifically "GAP Isurance". He will try and tell you that Honda USA requires that you have Gap insurance to buy the car. You can't be made to purchase gap insurance... BUYER BEWARE.. Valley Honda in Naperville is a much better option. The staff is up front and honest. More

We went to the dealership and were not sure if we wanted to buy a truck or an SUV. We left loving Honda of Lisle because of the staff. After looking at Honda of Lisle, we looked at every car at every kind to buy a truck or an SUV. We left loving Honda of Lisle because of the staff. After looking at Honda of Lisle, we looked at every car at every kind of dealer from Acura to Chevy. We priced Honda's at several dealers and could not believe the difference in service. Honda of Lisle had a sense of urgency to help us and showed they wanted to sell a car not just play a haggle game. We have two small children and they respected our time and wanted to help us. I am an experience car buyer and they made the process much less painful than any other car dealership everything from trade in to financing to extended warranty. Thank you Honda of Lisle. I will be a repeat customer in the future. More

I have just bought our thrid car (two for us and one for my son)from this dealership. We have had Eric Schmidtand Lee Stinehelfer both times and Brad Mitchell for financing. I have driven the newest car jus my son)from this dealership. We have had Eric Schmidtand Lee Stinehelfer both times and Brad Mitchell for financing. I have driven the newest car just over the break in mileage (1000 miles) aand I haven't had any issues with any of the cars we purchased through them. The nice part of the deal was we weren't aware of any recal for a key fob on the Accord and when dropping by the dealership to say hi to Eric during our conversation I brought up that the key fob didn't seem towork as good as the old ones where we needed to be close to the car for it to unlock the doors. Eric checked on it and found they had a issue with the fobs and it was replaced and programmed whhile we had our conversation. The main reason we like this dealer is because our experience with Eric and Lee both time we we in the market for buying cars we went there to look and ther was no pressure to buy and we explained what our price range was and what we were looking for (the first time they were the second Honda dealership. We had no intentions of purchasing that day either time but when we sat down and started talking Eric was able to find the cars we were looking for (with options we wanted) in our price range. The dealership appraised the our car that we were using for a trade in and it was lower than we expected. Eric talked with Lee and we showed them the different prices from the internet (Kelly Blue Book & Edmunds)and we reached a mutual price based on that information. Lee also took it a step further and found us rebates and brought down the price on the car to go above our expectations (lower than the price we expected to pay). We also did internet research which showed the prices for sticker, dealers cost and average sales as a basis for our expectations. The great part about the both transactions the first price brought to the table by Eric was already below the internet research. I was also very pleased that I didn't have to play the games at the delearship where the sales person had to go back and forht between the manager and us playing the game and lower the price by $50 to $100 each time. We were able to complete the trnsaction from start to finish (paperwork car prep, Eric showing and explaining where everyhting was at on car) in less than two hour from the time we drove onto the lot and left in a new car. This dealership (Eric, Lee and Brad) respected our time, knowledge and didn't treat me as if I were naive. Brad the person who did the financing not only found us an exceptional finance rate (0%) but he also save us enough that we purchased the 7/100,000 mile warranity. Brad also made sure that we understood why the money we were orginally going to use to put down on the car we were better off using to pay down other bills. we were first confused with the total interest cost was for the 60 months of the loan versus the way we were looking at it. I will continue to support and recommnd this dealership especially Eric and Lee to our friends and anyone in the market looking to buy a new or used vehicle. We are alos going back to Eric and Lee when we are ready to get a car for my daughter who will be going to college next year. We have recommended htis dealership to three other friends which two bought cars from them also. Everyone I spoke with primary reason going to this dealership is because you don't have to play the game where it is you against the dealership trying to wear you down and haggle hours over the price. It is simple, easy, and where they treat you with respect for your intellegnce and personally. My wife and daughter were throughly impressed with the way Eric went throug allthe details on how everything worked and where it was located in the car also to answer all there questions. I read the book on the car from front to back and so far Ihaven't had my wife or daughter ask me where or how to use and of the controls, options or features that is how well it was expalined to them. More