Honda of Lisle - Service Center

Replace battery The service was fine, my only question was I had my car in five days earlier for an A-1 check up and had new tires put on. There was no mention of con The service was fine, my only question was I had my car in five days earlier for an A-1 check up and had new tires put on. There was no mention of concern for the battery. 5 days later the battery was dead and I had to jump it to start it. When I brought it in, I was told the battery was bad. What would have happened in 5 days that you wouldn't had noticed a charging issue the first time? More

Very quick and friendly service Very good experience here. I was told wouod wait about an hour anf a half and then left after only an hour. Very efficient service. Very good experience here. I was told wouod wait about an hour anf a half and then left after only an hour. Very efficient service. More

Service We have the opportunity to have Josue Salgado. He was very courteous and helpful. He made sure we were assisted by Gus Delgado. Our accord has comple We have the opportunity to have Josue Salgado. He was very courteous and helpful. He made sure we were assisted by Gus Delgado. Our accord has completed the oil consumption test and it was evident that oil has been evaporated to where I don’t know. There’s no leak or anything. Gus did email corporate to inform them of our test. Josue contacted us later that day to set up an appointment to have our car service and also informed us there will be a loaner car. More

Wonderful and pleasant Was told how long it would be and how much. It was less on both. Thanks. Glad you have a place to work on computer. Was told how long it would be and how much. It was less on both. Thanks. Glad you have a place to work on computer. More

Oil change Done well and timely Everyone was friendly and professional Have nothing more to add but your survey requires a 25 word minimum. Remove that req Done well and timely Everyone was friendly and professional Have nothing more to add but your survey requires a 25 word minimum. Remove that requirement More

Why did it take so long? Pulled into the service center yesterday about 9 a.m for 2 new tires and I was the only one there. Arthur took care of me immediately. Within 1/2 hou Pulled into the service center yesterday about 9 a.m for 2 new tires and I was the only one there. Arthur took care of me immediately. Within 1/2 hour Arthur told me I needed a four wheel alignment and a new battery besides the tires. I agreed to all. Then the waiting began. I heard nothing. I left the dealership about 11:45 after Arthur had washed my car. Nobody else could wash the car?? Why was I there for almost 3 hours? I trust this dealership and it's service department. This is the 3rd Honda we've bought from them and will probably buy the next Honda there. Granted, I don't know much about the length of time it should take for repairs, but this seemed excessive. Other than this time I've been extremely happy with the service department. By the way, Arthur is a real gentleman. More

Took way too long Went in at 1 and got out at 4:30. Had a passenger airbag recall that was supposed to be done by 3. The paper said it would take 45 minutes. Then they Went in at 1 and got out at 4:30. Had a passenger airbag recall that was supposed to be done by 3. The paper said it would take 45 minutes. Then they inspected the car and found my brakes had to be repaired. I'm glad they found the problem, but I wasn't expecting to spend one of my days off sitting around waiting for my car to be worked on. More

Excellent Service as always. I've been buying cars since 2000 at this dealership and have been bringing my cars for service and always get great service. The price is always reaso I've been buying cars since 2000 at this dealership and have been bringing my cars for service and always get great service. The price is always reasonable and the staff is very friendly. More

good service I was told my car would take a long time to service and told me not to wait for the car. The service team took care my needs. I was told my car would take a long time to service and told me not to wait for the car. The service team took care my needs. More

Bad service - Check engine light was on after service I was getting lots of engine noise. The dealer asked me to change serpentine belt. When I picked the car the check engine light was on. I was getting lots of engine noise. The dealer asked me to change serpentine belt. When I picked the car the check engine light was on. More