Honda of Murfreesboro

Long wait and hidden fees and no key If you want a to work with a dealership where the salesmen have no empowerment to make a deal, sells without keys (inside the fob), and will not retur If you want a to work with a dealership where the salesmen have no empowerment to make a deal, sells without keys (inside the fob), and will not return a call, then Honda of Murfreesboro is the place for you. The experience could have been great, if the first offer didn’t have $1500 of extra fees. The sales manager has to negotiate the deal but you will never see him/her; over one hour wait just for the salesman to go see the manager twice. After the “deal”, we waited 45 more minutes while the business office did the paperwork just to find out that he was working on the warranty pricing. Get the car home and find the fob does not have a key inside of it to unlock the car in case the battery dies. I call the salesman—yep, you guessed it—“I’ll let my sales manager know and he will call you back.” I followed up after three hours with a voice mail. After three days now, the manager still has not called me. Bad experience, no empowerment, no call backs, no ownership, up selling, that is Honda of Murfreesboro. On a positive note, the gas station cappuccino machine was good. More

Friendly, helpful staff I was greeted promptly by David. He was more than willing to let me drive several vehicles to help me decide which vehicle I wanted. (I thought I migh I was greeted promptly by David. He was more than willing to let me drive several vehicles to help me decide which vehicle I wanted. (I thought I might be interested in the Fit, but ended up buying a Civic Coupe). Everyone was pleasant and very helpful throughout the entire experience. More

Outstanding From the moment I walked in I felt welcomed and it was such a nice environment to be in . Shon Gilbert took care of me the whole process and helped me From the moment I walked in I felt welcomed and it was such a nice environment to be in . Shon Gilbert took care of me the whole process and helped me work out the best plan for me . He was super friendly and knowledgeable. Thanks to him I have my first car in my name and I couldn’t be happier with this experience. Thank you Honda of Murfreesboro! More

Excellent Easy and excellent. It was a good visit. It was very easy and very excellent. We were injured from an auto accident and we made a deal and bought an o Easy and excellent. It was a good visit. It was very easy and very excellent. We were injured from an auto accident and we made a deal and bought an odyssey. Schyuler was very helpful and not pushy at all. More

Great Experience I actually didn’t mind being there. They made me feel like I was at home. Quick service as well! It also is very clean! I actually didn’t mind being there. They made me feel like I was at home. Quick service as well! It also is very clean! More

Fantastic experience. Highly approve!! Seamless and enjoyable through all steps of the car buying experience. Definately would recommend to all car potential car buyers. Shon was fantasti Seamless and enjoyable through all steps of the car buying experience. Definately would recommend to all car potential car buyers. Shon was fantastic and an absolute #1 in our book. More

Car buy Fantastic experience.I enjoyed through all steps of the car buying experience. Highly recommend to all car Buyers .My salesman Carlos was very great a Fantastic experience.I enjoyed through all steps of the car buying experience. Highly recommend to all car Buyers .My salesman Carlos was very great and helpful . More

Great service experience Great State-of-The=Art facility. Very nice waiting area with drinks and snacks. Everyone was nice and helpful. Would highly recommend for any service Great State-of-The=Art facility. Very nice waiting area with drinks and snacks. Everyone was nice and helpful. Would highly recommend for any service. Thanks. More

Very friendly, efficient people working at this location. After buying a used 2013 van we had trouble with gray smoke coming from the tail pipe. I called the person I bought the van from and he said bring After buying a used 2013 van we had trouble with gray smoke coming from the tail pipe. I called the person I bought the van from and he said bring it in and we will fix it. If I needed a loaner car he would provide that too. We did bring the van back today and they were able to fix it within 2 hours time. More