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Honda of Murfreesboro
Murfreesboro, TN
1,955 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,955 Reviews of Honda of Murfreesboro
March 12, 2018
Congenial dealership Was a comfortable space to wait as they efficiently worked on my car. Was hospitable in providing drinks & food while I waited. Highly recommend thi Was a comfortable space to wait as they efficiently worked on my car. Was hospitable in providing drinks & food while I waited. Highly recommend this dealership. More
by Fallskeeper
Employees Worked With
Ashley
March 12, 2018
5 star I rate this dealership 5 star excellent. It took less than 4 minutes for Lance to greet us in the parking lot on arrival. Lance listened and did not w I rate this dealership 5 star excellent. It took less than 4 minutes for Lance to greet us in the parking lot on arrival. Lance listened and did not waste time showing me the exact CRV I wanted. I was very pleased with the entire experience and friendly staff that took the time to shake hands and say hello. More
by Laura
Employees Worked With
Lance Booker
March 12, 2018
Awesome experience! Carlos Arroyo did an outstanding job! Carlos Arroyo was very help & understanding from the start. Would highly recommend him to friends. Dealership was one of the nicest that we have bee Carlos Arroyo was very help & understanding from the start. Would highly recommend him to friends. Dealership was one of the nicest that we have been. Everyone involved was helpful. Thanks again! More
by Cgtwins
Employees Worked With
Barton Sallee, Carlos Arroyo, Kelly Townsend
March 10, 2018
New Accord Best car buying experience we’ve ever had Will definitely be back Craig, Shon, and Barton were a professional pleasure to work with. They took such Best car buying experience we’ve ever had Will definitely be back Craig, Shon, and Barton were a professional pleasure to work with. They took such good care of us More
by Vettie25
Employees Worked With
Craig Butler, Barton Sallee
March 10, 2018
Great service We came in for our 30k mile service appointment and the service was fantastic. Everyone we encountered was friendly and helpful. The service appointme We came in for our 30k mile service appointment and the service was fantastic. Everyone we encountered was friendly and helpful. The service appointment took less time then expected and the waiting area was a comfortable and friendly area to wait. More
by ELKS92
Employees Worked With
An Becquet
March 10, 2018
Awesome service Great service and staff. They make sure that service is done right and the customer is happy before they leave the dealership. I would definitely reco Great service and staff. They make sure that service is done right and the customer is happy before they leave the dealership. I would definitely recommend this dealership to everyone. Thanks again! More
by Iliana5142
Employees Worked With
Grant tarpley
March 10, 2018
Great experience in service center Sam was very through and straightforward. He took time to explain how to maintain my vehicle and walk me through the work on my car. All work and esti Sam was very through and straightforward. He took time to explain how to maintain my vehicle and walk me through the work on my car. All work and estimates were reviewed prior to execution. I love the new space and food/beverage options. I was able to get a lot of work done in the quiet room. Thanks again! More
by Ckimpel16
Employees Worked With
Sam in Service Center
March 10, 2018
Service-Oil Change at 38k+ miles I recently moved here from Atlanta, Georgia, and have always trusted my Honda maintenance from the dealer. The Mboro showroom and waiting area were c I recently moved here from Atlanta, Georgia, and have always trusted my Honda maintenance from the dealer. The Mboro showroom and waiting area were clean and comfortable. I was greeted promptly and my service and final processing was handled quickly. This is my third Honda and I continue to be pleased with my selections. My experience at Mboro Honda was exceptional! More
by Honda4Life
Employees Worked With
A. J. Becquet
March 10, 2018
Oil change The guy that checked me in and out was very nice and respectful and NOT pushy about 'recommended' services other than what I was there for. I think h The guy that checked me in and out was very nice and respectful and NOT pushy about 'recommended' services other than what I was there for. I think his name was Elijah More
by Brooke 235
Employees Worked With
Elijah
March 10, 2018
Excellence with a Glitch The new Honda of Murfreesboro is not only a beauty to behold but is also a state-of-the-art facility with the best diagnostic equipment and customer-f The new Honda of Murfreesboro is not only a beauty to behold but is also a state-of-the-art facility with the best diagnostic equipment and customer-friendly accommodations. Although beautiful and presently clean, the white floor tiles lead me to believe that the interior designer must have never worked on or around vehicles (i.e. grease, oil, gunk, gook). The best part of the grand dealership is its highly attentive staff who exceeded my expectations as a whole and offered the most accommodating atmosphere I’ve experienced among the three I’ve visited, including the Franklin and both Murfreesboro locations. They even followed up with a customer satisfaction phone call and this survey (since some people might be uncomfortable reporting negative things directly to a phone surveyor). The only negative aspect of the visit was in the estimated 45 minute/1 hour max. wait time, which was exceeded by an additional hour, causing me to be late for an after-school carpool pickup. Normally this wouldn’t be a problem at all, but I specifically told my check-in guy that I had to be out of there by 2:45. He assured me it wouldn’t take anywhere near that long. At 2:50 I was told my vehicle was being brought around and that the delay was due to the service technician’s inability to locate the 15mm wrench, specific to my vehicle, needed to complete reassembly. At 3:00, I was finally reunited with my vehicle. Hopefully, all required tools for all Hondas including mine will be readily accessible for future visits. This time glitch that wrecked my schedule is the reason I’m giving only a 4-star rating for this visit. More
by Bonitad777
Employees Worked With
The Café Attendant
