Honda of Murfreesboro

Bait and Switch Talked with sales associate prior to visit and promised to meet other dealership's price. Upon arrival, sales associate not there and dealership woul Talked with sales associate prior to visit and promised to meet other dealership's price. Upon arrival, sales associate not there and dealership would not meet price promised. Story kept changing and we walked out. Murfreesboro dealership did bait and switch, was dishonest and cost us a two hour drive on Christmas Eve.. Other local dealer nearby, Crest Honda of Nashville, met the price with no issue. More

Miss the old owners! I've taken my car to Reddell for service since I bought my car in 2008 and have always had a great experience. I've gone twice since they switched own I've taken my car to Reddell for service since I bought my car in 2008 and have always had a great experience. I've gone twice since they switched owners and will not be back. First, when I pulled into service I almost left after 10 mins of waiting and NO ONE even acknowledging me- they were not to busy to say hello. They all avoided eye contact and continued on the computer or whatever. Second, the cost has gone up significantly compared to what I used to pay for Basic service (oil change, tire rotation). I will not be back to pay more money for worse service. More

Wonderful Experience :) Amazing Staff! I worked with Peggy, Kristina, and Greg who were all ABSOLUTELY wonderful to work with. They made it very easy for me, were very helpful, and really a I worked with Peggy, Kristina, and Greg who were all ABSOLUTELY wonderful to work with. They made it very easy for me, were very helpful, and really a pleasure to work with. I was really fearful of how car buying was going to go, as I've had the same car for 13 years, so this was really my first car buying experience I've ever done without a lot of assistance. Once I made the decision to look here, it was perfect from start to finish. Greg helped me get a price that could fit my budget. Peggy was such a nice, warm person who emailed with me through the day of my purchase, and absolutely made me look forward to meeting her once I arrived to pick up the car. Which she did with a huge hug! And Kristina was incredible in helping me learn all the new features, and walk me through the paperwork. Even found out we were born in the same hospital in NY -- such a small world! If you want a place to go that doesn't make it difficult, that treats you care, kindness, and warmth this is the place for you. And I love my new Civic :) More

New to me car We accidentally pulled into the Honda lot instead of other dealer next door and i am happy we did. Everyone was wonderful. Roger and Mike were our S We accidentally pulled into the Honda lot instead of other dealer next door and i am happy we did. Everyone was wonderful. Roger and Mike were our Sales guys and they were awesome! TJ in finance was fantastic too. They were all very welcoming, knowledgeable, even made the car buying process "painless" for us. They treated us like family and friends not just another sale at the end of the month. Everyone was polite and very friendly. More

Average Dealer, better have the best price Bought a new car and paperwork was more difficult then I thought it needed to be. Questions on the papers I "needed to sign" really never were answer Bought a new car and paperwork was more difficult then I thought it needed to be. Questions on the papers I "needed to sign" really never were answered. They gave me the impression they didn't really know and were trying to BS their way through it. They had the best price so they will get another opportunity in the future. More

Lance Booker - New to the biz, pro to the people I had an older Jaguar that I was tired of driving and came to Honda specifically to purchase a newer vehicle with a warranty. Having been a former Hon I had an older Jaguar that I was tired of driving and came to Honda specifically to purchase a newer vehicle with a warranty. Having been a former Honda owner I knew the great quality of the brand. I checked out the reviews of the dealership online and sent in a query email. I received a response immediately from Peggy Lee. She was very polite and, as if she knew what a procrastinator I was, hammered at me until I came in...LOL However, there was a lone, black, shiny, convertible Mustang sitting in the middle of parking lot. When it comes to cars I'm like a 16 year old boy. Eye candy, fast, fun. BUT, I sold cars in a former life so I also understood the car sales "game". Fortunately, there were no "games" played at this dealership. No back and forth, "let me take this to my manager" insanity. Lance was totally accommodating, listened to my needs, my concerns and made sure I was happy. Highly recommend not only this dealership, but this very polite and down to earth salesman. Another big plus, Lance is a former Marine, who did his time in the Middle East, he still has the courtesy and respect that is instilled in military personnel and strong values in place. What better way to thank him for serving his country than to purchase your next vehicle from him? I would be remiss if I didn't add in the exceptional service from the finance department. TJ McAlpin went above and beyond the call of duty to get me the price I wanted to pay for this vehicle. The chick knows her stuff! More