Honda of Murfreesboro

This is the 3rd car we bought from Carlos and his word true I am a woman ad I was treated with respect, not spoken down to and they have always been fair and honest .. I think highly of Carlos,this is the third I am a woman ad I was treated with respect, not spoken down to and they have always been fair and honest .. I think highly of Carlos,this is the third honda I have gotten from him.. He is our family salesman.. He is our go to guy.. This is the only company we have done business with in the last 11 yrs.. More

CRV Accident We hit a metal car bumper on I24 on our way up north. We had our brand new ( 1200 miles) CRV towed to the dealership. We rented a car at a reduced rat We hit a metal car bumper on I24 on our way up north. We had our brand new ( 1200 miles) CRV towed to the dealership. We rented a car at a reduced rate from the dealership and proceeded on our trip. Picked up our vehicle 2 weeks later on the way home to Florida. Runs great. Everyone at dealership was sympathetic to our problem and took care of the repair coordination with our insurance company. Special praise to Jonathon Clark for his extra effort in keeping things going forward. More

Great customer service! Our son is away at college in Murfreesboro so when he had car trouble he took it to Honda of Murfreesboro. He has an older Honda that needed a new en Our son is away at college in Murfreesboro so when he had car trouble he took it to Honda of Murfreesboro. He has an older Honda that needed a new engine. Chris Whitney was amazing. He gave our son his cell phone number and talked to us after hours to explain our options at length. We ordered a new engine and the car was returned in a couple of weeks. Not too long afterwards there were some issues with the car and our son returned to Honda of Murfreesboro to take a look. Turns out the newly installed refurbished engine had problems. Chris called us to let us know he was on top of it. He understood that our son needs his car to work and he couldn’t have it in the shop for another 2 weeks. Chris apologized over and over and assured us that he’d make things right – and he did. The time Chris took to speak to us on the phone was remarkable customer service in itself but the way he followed through on getting another engine delivered and having it installed in record time was outstanding. It is reassuring as out-of-town parents that our son has Honda of Murfreesboro to rely on if and when he has issues with his older Honda. Thanks Honda of Murfreesboro and Chris! More

Best car buying experience ever! After a recent car accident, I found myself in need of a new vehicle and FAST! Honda of Murfreesboro delivered just in time. Their internet sales mana After a recent car accident, I found myself in need of a new vehicle and FAST! Honda of Murfreesboro delivered just in time. Their internet sales manager, Peggy Diamond, found the car I wanted at a very competitive price, and my sales person, Carlos Arroyo, went above and beyond the call by picking me up within 30 minutes of speaking with Peggy. I was in and out in an hour, contract signed, loan financed, and I was back on the road. If you need a new vehicle, see these people first. More

Grateful for great service I was 1100 miles away in New Hampshire when my son's old car died for the last time. I told him to get to Murfreesboro Honda and that they would do r I was 1100 miles away in New Hampshire when my son's old car died for the last time. I told him to get to Murfreesboro Honda and that they would do right. Carlos Arroyo has already sold me several great cars. He had a family member in the hospital, so he handed me to Rich Russo. Rich gave us a great selection match, a great price, great cooperation on financing, outstanding personal service, and friendly followup. He treated my son like I would want him to be treated by his best friend. There was a lot of distance and time pressure in the deal, and Rich got us the best deal we could ever have hoped for. The last time I was in Murfreesboro, I made a special trip out to the dealership to thank him and shake his hand. Now all that is left in the deal is to drive the great car he sold us. More

Chris Casto is the guy to talk to My wife and I recently bought a Honda Pilot through Mr. Chris Casto at Honda of Murfreesboro. He was by far the best person I have worked with when tr My wife and I recently bought a Honda Pilot through Mr. Chris Casto at Honda of Murfreesboro. He was by far the best person I have worked with when trying to buy a car. He is the definition of customer service. More

Great Experience This dealership is efficient, but also very caring, about the car and the owner. A joy to have my car serviced The wait was pleasant. Jonathan Clark This dealership is efficient, but also very caring, about the car and the owner. A joy to have my car serviced The wait was pleasant. Jonathan Clark was my service Advisor. He kept me informed as to how things were going with my car. Thank You!! More

Great buying experience I purchased a new Accord on 9/30, and the dealership was very busy due to it being the end of the month. All staff were present and helped each other I purchased a new Accord on 9/30, and the dealership was very busy due to it being the end of the month. All staff were present and helped each other and never once did I feel like a number or a problem. I worked with Chris Casto and he was spot-on with what I was looking for. Once we got past the dreaded part of dealing with sales manager, I went in and spoke with TJ concerning financing. TJ was on top of it and did a superb job. Lastly, I needed help getting the vehicle home and the staff, once again, stepped up to help to get the vehicle home. I can't see why anyone would go elsewhere to purchase a new or used vehicle. More

Great customer service ! I wanted to buy a new car that was good on gas and had four doors. I went to several dealers, but Honda of Murfreesboro was the most eager to win my I wanted to buy a new car that was good on gas and had four doors. I went to several dealers, but Honda of Murfreesboro was the most eager to win my business by far. From Chris Casto in sales to TJ in finance to the general manager...all were professional, courteous, knowledgable, willing to work with me on every aspect of the purchase and user friendly on top of it all. I love the red pin stripe they put on my car! Honda of Murfreesboro has the right perspective on customer service. They do not act like they are doing YOU a favor by selling you a car, rather they show a genuine appreciation for your business. I would highly recommend this dealer to any prospective buyer. More