Honda of Murfreesboro

excellent customeer service I am new to the area. The dealership was efficient and professional. My car had a recall on it that I had not been informed about as I was in the pro I am new to the area. The dealership was efficient and professional. My car had a recall on it that I had not been informed about as I was in the process of a move from Indianapolis. The dealership fix the problem. They secured the mats to the floor as they had come undone during the move. I highly recommend this dealership. More

Outstanding people and will work with you. Carlos is amazing I just want to say that Carlos Arroyo is want of the best people I ever been around. This is the fourth vehicle we have worked with him on. I will co I just want to say that Carlos Arroyo is want of the best people I ever been around. This is the fourth vehicle we have worked with him on. I will come back to him in about a year and a half to deal again. He is very personable, understanding, and makes things happen. The way he deals with people exemplifies the positive relationship that is expected. I will be back because of him and how well we were treated. It was like family. Financing also worked well with us, so a big shout out there too. More

Amazing service!!!! Carlos Arroyo is the man to go to!! He is very knowledgeable and made sure he didn't stop until he found exactly what I wanted. At first, we had troub Carlos Arroyo is the man to go to!! He is very knowledgeable and made sure he didn't stop until he found exactly what I wanted. At first, we had trouble finding exact color I wanted, because they were out of stock. The next day I got a call from Carlos, and he surprised me with exactly what I wanted. Not only did I buy a car from him, my parents did too! My whole family is very happy with the service Honda of Murfreesboro provides. Thank you so much Carlos!!! More

This is the 3rd car we bought from Carlos and his word true I am a woman ad I was treated with respect, not spoken down to and they have always been fair and honest .. I think highly of Carlos,this is the third I am a woman ad I was treated with respect, not spoken down to and they have always been fair and honest .. I think highly of Carlos,this is the third honda I have gotten from him.. He is our family salesman.. He is our go to guy.. This is the only company we have done business with in the last 11 yrs.. More

CRV Accident We hit a metal car bumper on I24 on our way up north. We had our brand new ( 1200 miles) CRV towed to the dealership. We rented a car at a reduced rat We hit a metal car bumper on I24 on our way up north. We had our brand new ( 1200 miles) CRV towed to the dealership. We rented a car at a reduced rate from the dealership and proceeded on our trip. Picked up our vehicle 2 weeks later on the way home to Florida. Runs great. Everyone at dealership was sympathetic to our problem and took care of the repair coordination with our insurance company. Special praise to Jonathon Clark for his extra effort in keeping things going forward. More

Great customer service! Our son is away at college in Murfreesboro so when he had car trouble he took it to Honda of Murfreesboro. He has an older Honda that needed a new en Our son is away at college in Murfreesboro so when he had car trouble he took it to Honda of Murfreesboro. He has an older Honda that needed a new engine. Chris Whitney was amazing. He gave our son his cell phone number and talked to us after hours to explain our options at length. We ordered a new engine and the car was returned in a couple of weeks. Not too long afterwards there were some issues with the car and our son returned to Honda of Murfreesboro to take a look. Turns out the newly installed refurbished engine had problems. Chris called us to let us know he was on top of it. He understood that our son needs his car to work and he couldn’t have it in the shop for another 2 weeks. Chris apologized over and over and assured us that he’d make things right – and he did. The time Chris took to speak to us on the phone was remarkable customer service in itself but the way he followed through on getting another engine delivered and having it installed in record time was outstanding. It is reassuring as out-of-town parents that our son has Honda of Murfreesboro to rely on if and when he has issues with his older Honda. Thanks Honda of Murfreesboro and Chris! More

Best car buying experience ever! After a recent car accident, I found myself in need of a new vehicle and FAST! Honda of Murfreesboro delivered just in time. Their internet sales mana After a recent car accident, I found myself in need of a new vehicle and FAST! Honda of Murfreesboro delivered just in time. Their internet sales manager, Peggy Diamond, found the car I wanted at a very competitive price, and my sales person, Carlos Arroyo, went above and beyond the call by picking me up within 30 minutes of speaking with Peggy. I was in and out in an hour, contract signed, loan financed, and I was back on the road. If you need a new vehicle, see these people first. More

Grateful for great service I was 1100 miles away in New Hampshire when my son's old car died for the last time. I told him to get to Murfreesboro Honda and that they would do r I was 1100 miles away in New Hampshire when my son's old car died for the last time. I told him to get to Murfreesboro Honda and that they would do right. Carlos Arroyo has already sold me several great cars. He had a family member in the hospital, so he handed me to Rich Russo. Rich gave us a great selection match, a great price, great cooperation on financing, outstanding personal service, and friendly followup. He treated my son like I would want him to be treated by his best friend. There was a lot of distance and time pressure in the deal, and Rich got us the best deal we could ever have hoped for. The last time I was in Murfreesboro, I made a special trip out to the dealership to thank him and shake his hand. Now all that is left in the deal is to drive the great car he sold us. More

Chris Casto is the guy to talk to My wife and I recently bought a Honda Pilot through Mr. Chris Casto at Honda of Murfreesboro. He was by far the best person I have worked with when tr My wife and I recently bought a Honda Pilot through Mr. Chris Casto at Honda of Murfreesboro. He was by far the best person I have worked with when trying to buy a car. He is the definition of customer service. More

Great Experience This dealership is efficient, but also very caring, about the car and the owner. A joy to have my car serviced The wait was pleasant. Jonathan Clark This dealership is efficient, but also very caring, about the car and the owner. A joy to have my car serviced The wait was pleasant. Jonathan Clark was my service Advisor. He kept me informed as to how things were going with my car. Thank You!! More