Honda of Murfreesboro

Excellent service department Completed all requested work on time. Clearly explained items that needed to be repaired. Service representative provided explanation at car in the l Completed all requested work on time. Clearly explained items that needed to be repaired. Service representative provided explanation at car in the lift. Car returned cleaned. More

Wonderful Customer Service in the Service Department Wonderful Customer Service. Ask for Chelsee...she is wonderful to work with. Also the ladies at the Cashier Desk and the lady in the Coffee area we Wonderful Customer Service. Ask for Chelsee...she is wonderful to work with. Also the ladies at the Cashier Desk and the lady in the Coffee area were very pleasant to work with... More

good service Good service, friendly treatment, good price, wide space, good snack and sandwich, if you can reduce the waiting time, it'll be all the better. Good service, friendly treatment, good price, wide space, good snack and sandwich, if you can reduce the waiting time, it'll be all the better. More

Used car purchase Everyone at the dealership was very professional. David was extremely knowledgable of the automobiles on the lot as well as completed the paperwork in Everyone at the dealership was very professional. David was extremely knowledgable of the automobiles on the lot as well as completed the paperwork in a timely manner. I never felt pressured or rushed. Overall i had a pleasant car buying experience. More

Friendly service Service was great as usual. They do a lot to make you feel comfortable while you wait. Prices went up since last time but the fresh baked cookies made Service was great as usual. They do a lot to make you feel comfortable while you wait. Prices went up since last time but the fresh baked cookies made up for it. More

Nicely done! I had a simple but odd mechanical issue - the gas tank door was jammed and would not open. Needless to say, that becomes a crisis when you are runnin I had a simple but odd mechanical issue - the gas tank door was jammed and would not open. Needless to say, that becomes a crisis when you are running low on gas! I spoke first to my original sales rep, Shon, and then to the service folks about it. Elijah White was my service rep and he was great. I live in downtown Nashville and work in Franklin - meaning the dealership is a half hour or so from every place I normally go. I got my car down to them - Elijah took care of getting me a rental car, got it set up quickly, and they provided a quick ride over to pick up the rental. The part they needed came in the next day, and I picked up my car that same afternoon. Elijah called promptly when the car was done so I would know. While it was frustrating to have something randomly go wrong, they handled it very well and were very accommodating. Thumbs up. More

Unbelievable A simple oil change became a fairly serious maintenance situation. Needless to say, I was not happy to be there, much less happy that I had to spend t A simple oil change became a fairly serious maintenance situation. Needless to say, I was not happy to be there, much less happy that I had to spend the entire day there while it was taken care of. To my pleasant surprise, I found the customer waiting area such a nice facility that the day passed quickly while I was able to get some much needed work completed (thankfully, I had my portable office with me). The cafe experience was incredible! Simple sandwiches offered to waiting customers, with chips, fruit and beverages. The lady managing this area was so nice. I have a gluten allergy and she created a gluten-friendly plate, even cutting up an apple for a side item. When I got the news about what my repairs would entail, I was a little shocked. The cafe attendant talked to me about this same time and I, jokingly, mentioned I needed some chocolate, my usual stress reliever. To my surprise, she brought me a chocolate candy bar when returning from lunch! Such a thoughtful gesture... It made a tough day a little easier, to say the least. During my several hours there, I witnessed this same level of care given to the others waiting with me. From the cafe experience to the service department associates, The kindness as they worked with everyone was truly noteworthy. The overall experience - facilities and employees - was something I can't imagine is very typical. This is the reason for my long-winded response here. Thank you for the great suctomer service experience. More

Great service all around! Dealer was very friendly, helpful and informative. Financing was easy and we got a fabulous rate. Our certified preowned 2016 Honda Odyssey Touring El Dealer was very friendly, helpful and informative. Financing was easy and we got a fabulous rate. Our certified preowned 2016 Honda Odyssey Touring Elite is exactly what we wanted, and it is gorgeous! More

New purchase Great service, friendly but not pushy. Everything was explained in detail and Carlos was very patient with me even though it took me a few months to d Great service, friendly but not pushy. Everything was explained in detail and Carlos was very patient with me even though it took me a few months to decide and actually purchase. I would recommend them to anyone looking to buy a car. More

Very happy with staff. Salesman made it his business to help me find a car. Work long and hard to find me a honda in my price range . I am very happy with my Honda and will Salesman made it his business to help me find a car. Work long and hard to find me a honda in my price range . I am very happy with my Honda and will definitely return for another honda. More