Honda of New Rochelle

This is the second car our family has purchased at Honda of New Rochelle. We have had a spectacular experience both times. of New Rochelle. We have had a spectacular experience both times. More

Alan was very helpful. This was my first time buying a used car and he helped me through everything This was my first time buying a used car and he helped me through everything More

I would recommend the dealership based on my experience with the sales person. Alan Cervantes. He made the process of purchasing a car an extremely pleasant and enjoyable experience. Not only was he co with the sales person. Alan Cervantes. He made the process of purchasing a car an extremely pleasant and enjoyable experience. Not only was he cordial,courteous and spent an exorbitant amount of time answering all questions. He is highly knowledgeable about the Honda CVR. TWo points stood out in our business dealings. Alan followed up in a friendly and cordial manner without ever coming across as the Stereotype Pushy Car Salesman. The second point after we discussed garage door openers, after the CVR was sold,he spent time looking up other Options for us. Last, but not least, I am a Retired Senior Vice President of Sales for a major tabletop company and if still working would have graciously had no reservations about recommending him for a position in our company if it turned out to be a mutual fit. In summary, any friends or relatives would be advised to shop at Honda of New Rochelle and see only Alan. Please feel free to contact me at any time by either phone or e mail for my additional information. Steven Block More

We were treated well since the moment we walked in. Alan was upfront and honest with our questions and very respectful. Alan was upfront and honest with our questions and very respectful. More

Had a good experience as a first time buyer, Alan was very helpful and got the job done very helpful and got the job done More

Alan-very helpful, professional, competent. made process easy and painless also appreciated the large inventory of options from which to choose made process easy and painless also appreciated the large inventory of options from which to choose More

Great service and Alan in particular was stellar. He worked hard to get us the best deal possible. He worked hard to get us the best deal possible. More

I had a very disappointing experience with Honda of New Rochelle. I purchased a 2024 Honda Odyssey Touring on 12/21/2025, and after the sale the dealership failed to follow through on several promises. I w Rochelle. I purchased a 2024 Honda Odyssey Touring on 12/21/2025, and after the sale the dealership failed to follow through on several promises. I was told I would receive replacement floor mats, help with the passenger-side door damage, and a refund for the fee difference, but none of this was properly resolved. I was also told that a $946 check had been sent, but I still have not received it. I made repeated calls and follow-ups over many months, but the communication was poor and the issues remained open. I expected much better honesty, follow-through, and customer service. More

After three years of leasing Honda Accord Touring from New Rochelle Honda, I again leased a new 2026 Honda Accord Touring this week. It was the customer focused care and support of Crystal Ortiz and h New Rochelle Honda, I again leased a new 2026 Honda Accord Touring this week. It was the customer focused care and support of Crystal Ortiz and her Manager Roberto that made the difference. Crystal is a first class sales rep with knowledge of Honda cars and admirable attention to the concerns of customers. From day one to the end, she gave me excellent service. So did the Honda Finance Manager, Olecia, who guided me with her finance expertise to smoothly close the lease. Thank you, Honda New Rochelle, for having such first class staff! Bisrat Aklilu More