Honda of Ocala

Service Rep is the BEST! Great Personality! Very Knowledgeable and helpful. Couldn't ask for a more professional person to help us maintain our Honda Accord. Highly Recommen Great Personality! Very Knowledgeable and helpful. Couldn't ask for a more professional person to help us maintain our Honda Accord. Highly Recommend. She knows her stuff!!!! More

The worse I bought a car 8 months ago from them , 1) the car was sold with nails on the tires, it took them 2 visit to notice that then they notice one week aft I bought a car 8 months ago from them , 1) the car was sold with nails on the tires, it took them 2 visit to notice that then they notice one week after buying the car, it had wrong size tires on the all four tires 3) the sales person told me I could be getting tint, after 3 weeks of him telling me waiting for approval from manger he tells it was taken out of the deal . today Nov 2016 I go to get my oil change I notice 2 nails on my tires I took it back the next day to show them and they wanted to charge me to take the nails out 4) I call the service manger and all he did was ask for my number and then hangs up the phone on me. I don't understand how a dealership could have people like this working for them rude , promise you the world to close a deal and back down . Until today after 8 months no manager has done anything and I go to get a Free oil change ( thats was add to my contract) and I get tried like xxxx. The ONLY person that good Customer service and works hard to make her customer happy is Don't shop here they have no customer service experience. So all my life, all I have bought is honda this just make me go to a different place . More

Helpful, Efficient, and courteous All the employees were very helpful in the whole process. Not much pressure, accommodating, understanding, knowledgeable, friendly, and all in all a All the employees were very helpful in the whole process. Not much pressure, accommodating, understanding, knowledgeable, friendly, and all in all a great experience and we were very pleased. More

Awesome!!! Frank was extremely courteous and knowledgable. He never pressured us and and assisted us with making the best decision for our family. Frank, Ted and Frank was extremely courteous and knowledgable. He never pressured us and and assisted us with making the best decision for our family. Frank, Ted and financing department were willing to work with us in financing and thankfully we were able to go home with a new van. I would definitely recommend!! More

Extremely Helpful!! Melvin Durden is an amazing person to work with. I tracked him down from working with him while purchasing my last car and I am glad I did. He knew ex Melvin Durden is an amazing person to work with. I tracked him down from working with him while purchasing my last car and I am glad I did. He knew exactly what my husband and I wanted and delivered! I would highly recommend Melvin and Honda of Ocala to any friends or family in search for a vehicle! More

MUCH BETTER THAN ALL THE REST After having a very bad experience at a competing Honda dealer just days earlier, my wife and I were committed to follow through with our goal to purc After having a very bad experience at a competing Honda dealer just days earlier, my wife and I were committed to follow through with our goal to purchase a new Honda CRV. This dealership and our salesperson, Sam Ferron make that plan possible. It was obvious that Sam was deeply concerned in providing the highest level of customer satisfaction possible by being attentive to our specific needs and by being extreamely knowledgeable of the product. Something that we have not experienced previously, considering we purchased a new vehicle in 2012 and again in 2014 at competing car dealers.. My wife, Roberta and I am very happy to recommend Honda of Ocala and in specific Sammy, our sales professional, to my friends and family when they need to buy another vehicle. Al and Roberta Tomao 352-750-6102 atomao@aol.com purchased a 2016 Honda CRV Oct 11, 2016 More

Outstanding! Ammar was extremely knowledgeable and courteous, assisting us in our decision and purchase in every way possible. The dealership makes the customer f Ammar was extremely knowledgeable and courteous, assisting us in our decision and purchase in every way possible. The dealership makes the customer feel welcome and valued, unlike another Honda dealership we had visited previously that day. More

Extremely pleased! Quick, efficient, friendly, explained all work done and good pricing. Rob always does a good job in getting our work done in a timely manner and expl Quick, efficient, friendly, explained all work done and good pricing. Rob always does a good job in getting our work done in a timely manner and explaining what was done. Trust him. More

Great people and great service. Great and friendly service. Free breakfast. Would recommend Honda of Ocala to all my family and friends. The service advisor told me of other service Great and friendly service. Free breakfast. Would recommend Honda of Ocala to all my family and friends. The service advisor told me of other services i need to have in the future. Great place More

terrible to deal with went to the dealer, and as soon as I stepped inside, a sales person by the name of HARRY, approached and asked id he could help. I said that I was sh went to the dealer, and as soon as I stepped inside, a sales person by the name of HARRY, approached and asked id he could help. I said that I was shopping around and I needed a price on a HR-V. He said that I should go to other dealers and obtain prices and the return, and he would beat their quote.! I again asked for a quote on the HR-V, and he refused. !!! I the left and drove to Leesburg Honda and dealt with them. Because of HARRYS rudeness, Honda of Ocala lost a sale. NOTE: I have leased from Honda since 1996, for a total of nine vehicles, so far. And 5 of those have been from Honda of Ocala. Of all the dealers, I got the best deal from the Honda dealer in Georgia!!! SO, take my word for it, I will not deal with Honda of Ocala, when they have rude sales people.!!!!!!! More