
Honda of Ocala
Ocala, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent Car Buying Experience I know I am not an easy customer yet Chris and John were always patient and friendly with me and did everything they could to get the exact car I w I know I am not an easy customer yet Chris and John were always patient and friendly with me and did everything they could to get the exact car I wanted which was a difficult task considering how late in the season I was buying this model. Yet, there were successful. This is why I have always bought cars at Honda of Ocala. More
Excellent service I loved the quick attendance to check in, the accurate expected wait time, the complimentary breakfast, the comfort of the waiting area, the cordial p I loved the quick attendance to check in, the accurate expected wait time, the complimentary breakfast, the comfort of the waiting area, the cordial pleasentness of the sales rep's/customer service, and the free coffee. Chris was the gentleman that attended me and he was polite and informative. More
Professional experience Kristen my service advisor showed a genuine interest in my needs and provided excellent service. The vehicle was delivered on time and completed as pr Kristen my service advisor showed a genuine interest in my needs and provided excellent service. The vehicle was delivered on time and completed as promised. More
service made easy Rob Young took care of our service needs as requested, no pressure to do more. Made sure that what needed to be checked was checked and reported resu Rob Young took care of our service needs as requested, no pressure to do more. Made sure that what needed to be checked was checked and reported results quickly. Told us it would take about 1.5 hours for the serice call, but had us out in less than an hour. Arranged for Corey to come from the sales area to get my phone paired with the car. He did so quickly and explained several features that make use easier. More
Not worth my time or yours. Go elsewhere! A recall was issued to replace the airbags in my 2010 CR-V. I called the service department at Honda of Ocala to make an appointment to have this don A recall was issued to replace the airbags in my 2010 CR-V. I called the service department at Honda of Ocala to make an appointment to have this done. I was told that this would require a special appointment that could only be set up by the Service Manager. I gave them my name, telephone number and email address and was told I would receive a call shortly. A week went by and I didn't receive a call back or an email. I called the service department again but all of my calls went into voicemail. I must have been very lucky to speak with a live person the first time. Since telephone calls to Honda of Ocala proved to be useless, I decided to try their website. I had a lengthy conversation with the online rep. I explained what had happened and again gave my telephone number. Again, I was told I would receive a call shortly. After waiting more than 24 hours with no telephone call, I reluctantly tried their website again. I got a different person this time and went through the entire story. Their solution was to provide me with the telephone number of the service department. I again explained that this was not going to solve my problem and I asked for the name and direct telephone number of the Service Manager. Instead, I was given a link to a list of employees at Honda of Ocala. I clicked on the link and was able to find the name of the Service Manager but not a direct line, only that of the service department. I once again asked for the direct line to the Service manager and was told that they didn't have that number. To paraphrase a line from the movie Jurassic Park "You do have service in your service department, don't you?". I love my Honda but not this dealership. I will strongly consider buying something other than a Honda next time.. More
Car buying made easy! We liked the attention we received from Emilio, no matter how early or how late we came to your dealership. He always treated us like we were the only We liked the attention we received from Emilio, no matter how early or how late we came to your dealership. He always treated us like we were the only customers on the lot. Ramy in finance worked hard to keep us within our budget... Great job guys! We will see you next time we need a vehicle!! More
Scheduled Maintenance Very low key, very quiet. I was never pressured. Some dealerships I was pestered constantly while waiting. Chris asked a few questions and I explaine Very low key, very quiet. I was never pressured. Some dealerships I was pestered constantly while waiting. Chris asked a few questions and I explained the issues as described by my wife. Chris and I determined what should be done. That was it and I went to the waiting area and read and had coffee. Most pleasant. More
Best dealership Man i tell you in the market gor a new or preowened vehicle honda of ocala is the place to go. I recently purchased a preowned truck from them and man Man i tell you in the market gor a new or preowened vehicle honda of ocala is the place to go. I recently purchased a preowned truck from them and man do I love it. Larry Lopez is the best salesman i have ever had the pleasure of meeting and dealing with he was very informative and professional. Since my purchase i have recommended two others to him who also purchased a vehicle after meeting Larry. More
Service. Very friendly and professional service by Chris Hansen in the service dept. Thoroughly explained service needed and associated costs on vehicle prior Very friendly and professional service by Chris Hansen in the service dept. Thoroughly explained service needed and associated costs on vehicle prior to start of service. More
Great coustemer service . Fast and polite. Kirsten lewter helped me and was very nice and had a great attitude. Had a recall on my air bag got me in and ou coustemer service . Fast and polite. Kirsten lewter helped me and was very nice and had a great attitude. Had a recall on my air bag got me in and out in no time . More