Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honda of Ocala
Ocala, FL
2,313 Reviews
Honda of Ocala cannot wait to make you a customer. When you visit, you will enjoy the friendly and knowledgeable staff that you would expect from a family owned dealership. Our selection in both new and used is unmatched by any dealership in the area. We are the home of the LIFETIME POWERTRAIN WARRANTY on all of our new cars and most of our used cars as well. In addition, we have the Honda of Ocala Advantage, which provides a variety of items to benefit each and every customer. We are also winners of the prestigious Honda Presidents Award. Come by the showroom today and receive the vehicle you want and the service you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,313 reviews
August 16, 2016
Not worth my time or yours. Go elsewhere! A recall was issued to replace the airbags in my 2010 CR-V. I called the service department at Honda of Ocala to make an appointment to have this don A recall was issued to replace the airbags in my 2010 CR-V. I called the service department at Honda of Ocala to make an appointment to have this done. I was told that this would require a special appointment that could only be set up by the Service Manager. I gave them my name, telephone number and email address and was told I would receive a call shortly. A week went by and I didn't receive a call back or an email. I called the service department again but all of my calls went into voicemail. I must have been very lucky to speak with a live person the first time. Since telephone calls to Honda of Ocala proved to be useless, I decided to try their website. I had a lengthy conversation with the online rep. I explained what had happened and again gave my telephone number. Again, I was told I would receive a call shortly. After waiting more than 24 hours with no telephone call, I reluctantly tried their website again. I got a different person this time and went through the entire story. Their solution was to provide me with the telephone number of the service department. I again explained that this was not going to solve my problem and I asked for the name and direct telephone number of the Service Manager. Instead, I was given a link to a list of employees at Honda of Ocala. I clicked on the link and was able to find the name of the Service Manager but not a direct line, only that of the service department. I once again asked for the direct line to the Service manager and was told that they didn't have that number. To paraphrase a line from the movie Jurassic Park "You do have service in your service department, don't you?". I love my Honda but not this dealership. I will strongly consider buying something other than a Honda next time.. More
by Disappointed Customer
Employees Worked With
Leo Brando was the name of the online person I dealt with today. I spoke with a woman yesterday but do not recall her name., Kristen Lewter
August 14, 2016
Car buying made easy! We liked the attention we received from Emilio, no matter how early or how late we came to your dealership. He always treated us like we were the only We liked the attention we received from Emilio, no matter how early or how late we came to your dealership. He always treated us like we were the only customers on the lot. Ramy in finance worked hard to keep us within our budget... Great job guys! We will see you next time we need a vehicle!! More
by Saron C
Employees Worked With
Ramy Tarawneh in Finance, Emilio Perez
August 13, 2016
Scheduled Maintenance Very low key, very quiet. I was never pressured. Some dealerships I was pestered constantly while waiting. Chris asked a few questions and I explaine Very low key, very quiet. I was never pressured. Some dealerships I was pestered constantly while waiting. Chris asked a few questions and I explained the issues as described by my wife. Chris and I determined what should be done. That was it and I went to the waiting area and read and had coffee. Most pleasant. More
by Mike Gattozzi
Employees Worked With
Chris "Brady" Hansen
August 12, 2016
Best dealership Man i tell you in the market gor a new or preowened vehicle honda of ocala is the place to go. I recently purchased a preowned truck from them and man Man i tell you in the market gor a new or preowened vehicle honda of ocala is the place to go. I recently purchased a preowned truck from them and man do I love it. Larry Lopez is the best salesman i have ever had the pleasure of meeting and dealing with he was very informative and professional. Since my purchase i have recommended two others to him who also purchased a vehicle after meeting Larry. More
by Fatboy79
Employees Worked With
Larry Lopez
August 11, 2016
Great coustemer service . Fast and polite. Kirsten lewter helped me and was very nice and had a great attitude. Had a recall on my air bag got me in and ou coustemer service . Fast and polite. Kirsten lewter helped me and was very nice and had a great attitude. Had a recall on my air bag got me in and out in no time . More
by Laisha00
Employees Worked With
Kristen Lewter
August 11, 2016
Service. Very friendly and professional service by Chris Hansen in the service dept. Thoroughly explained service needed and associated costs on vehicle prior Very friendly and professional service by Chris Hansen in the service dept. Thoroughly explained service needed and associated costs on vehicle prior to start of service. More
by Bill McK.
Employees Worked With
Chris "Brady" Hansen
August 10, 2016
Amazing and very experienced. Rewarding Christian Calle was very experienced and knowledgeable when I walked in. He was kind and acceptionally personable. He knew exactly what I was looking Christian Calle was very experienced and knowledgeable when I walked in. He was kind and acceptionally personable. He knew exactly what I was looking for and I haven't experienced a dealer knowing that information with the past three cars I have leased/ financed. I wouldn't want to go to any other dealership or another person than this kind gentleman. I'm am extremely happy and proud of the experience I have received, beyond words. More
by Kristie99
Employees Worked With
Christain Calle
August 08, 2016
Harry the "salesman" I went to Honda of Ocala on Saturday, 8/6/16 and will never go again. I am a 25 year old female with an 8 month old son, and my 16yo sister was with m I went to Honda of Ocala on Saturday, 8/6/16 and will never go again. I am a 25 year old female with an 8 month old son, and my 16yo sister was with me. We went in to compare the Accord and the Civic to figure out what I want next. The "salesman" Harry, was putting balloons on the cars out front and when we pulled up he did not greet us, just turned around and walked inside. He was very snippy and short, basically making me feel like I had no business being there, probably assuming I'm young and cannot afford a new car. Meanwhile my current car is a 2015 Jeep Patriot, High Altitude Edition which I am 6k upside down in right now. Harry did not even attempt to sell me a car, nor did he ask how much of a down payment I would be putting down ($5,000 to cover the negative). He was a complete rude person and I left feeling embarrassed and disappointed. I have NEVER met a car salesperson who hasn't tried to sell me a car, and I have had 5 new cars since I was 16, a great credit score and money to pay for them. Long story even longer- I will NOT be purchasing a vehicle from Honda of Ocala if this is how their salespeople treat potential customers. More
by Ohashfo
Employees Worked With
Harry Vasquez
August 07, 2016
"Super service " The staff in both sales and service departments are always courteous and helpful. I find the service department to be very thorough and honest. A The staff in both sales and service departments are always courteous and helpful. I find the service department to be very thorough and honest. As a widow, I know that they will be straight with me regarding any repairs that may be needed and not do more than is necessary. More
by racer, lin03
Employees Worked With
Dave Knight, Kenneth Daniels, Douglas McKee
August 03, 2016
Great dealership! The whole transaction took place very fast. We took a test drive, liked the vehicle, haggled a little with the price and were on our way. We didn't ha The whole transaction took place very fast. We took a test drive, liked the vehicle, haggled a little with the price and were on our way. We didn't have to come back the next day with the title of the vehicle we traded. We simply mailed it. More
by Bob W.
Employees Worked With
Larry Lopez
