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Honda of Ocala
Ocala, FL
2,317 Reviews
Honda of Ocala cannot wait to make you a customer. When you visit, you will enjoy the friendly and knowledgeable staff that you would expect from a family owned dealership. Our selection in both new and used is unmatched by any dealership in the area. We are the home of the LIFETIME POWERTRAIN WARRANTY on all of our new cars and most of our used cars as well. In addition, we have the Honda of Ocala Advantage, which provides a variety of items to benefit each and every customer. We are also winners of the prestigious Honda Presidents Award. Come by the showroom today and receive the vehicle you want and the service you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,317 reviews
August 24, 2016
Excellent Car Buying Experience I know I am not an easy customer yet Chris and John were always patient and friendly with me and did everything they could to get the exact car I w I know I am not an easy customer yet Chris and John were always patient and friendly with me and did everything they could to get the exact car I wanted which was a difficult task considering how late in the season I was buying this model. Yet, there were successful. This is why I have always bought cars at Honda of Ocala. More
by Mrs. Kennedy
August 21, 2016
Excellent service I loved the quick attendance to check in, the accurate expected wait time, the complimentary breakfast, the comfort of the waiting area, the cordial p I loved the quick attendance to check in, the accurate expected wait time, the complimentary breakfast, the comfort of the waiting area, the cordial pleasentness of the sales rep's/customer service, and the free coffee. Chris was the gentleman that attended me and he was polite and informative. More
by AceofAces1969
Employees Worked With
Chris "Brady" Hansen
August 18, 2016
Professional experience Kristen my service advisor showed a genuine interest in my needs and provided excellent service. The vehicle was delivered on time and completed as pr Kristen my service advisor showed a genuine interest in my needs and provided excellent service. The vehicle was delivered on time and completed as promised. More
by Gerald Kole
Employees Worked With
Kristen Lewter
August 16, 2016
service made easy Rob Young took care of our service needs as requested, no pressure to do more. Made sure that what needed to be checked was checked and reported resu Rob Young took care of our service needs as requested, no pressure to do more. Made sure that what needed to be checked was checked and reported results quickly. Told us it would take about 1.5 hours for the serice call, but had us out in less than an hour. Arranged for Corey to come from the sales area to get my phone paired with the car. He did so quickly and explained several features that make use easier. More
by Paul
Employees Worked With
Rob Young
August 16, 2016
Not worth my time or yours. Go elsewhere! A recall was issued to replace the airbags in my 2010 CR-V. I called the service department at Honda of Ocala to make an appointment to have this don A recall was issued to replace the airbags in my 2010 CR-V. I called the service department at Honda of Ocala to make an appointment to have this done. I was told that this would require a special appointment that could only be set up by the Service Manager. I gave them my name, telephone number and email address and was told I would receive a call shortly. A week went by and I didn't receive a call back or an email. I called the service department again but all of my calls went into voicemail. I must have been very lucky to speak with a live person the first time. Since telephone calls to Honda of Ocala proved to be useless, I decided to try their website. I had a lengthy conversation with the online rep. I explained what had happened and again gave my telephone number. Again, I was told I would receive a call shortly. After waiting more than 24 hours with no telephone call, I reluctantly tried their website again. I got a different person this time and went through the entire story. Their solution was to provide me with the telephone number of the service department. I again explained that this was not going to solve my problem and I asked for the name and direct telephone number of the Service Manager. Instead, I was given a link to a list of employees at Honda of Ocala. I clicked on the link and was able to find the name of the Service Manager but not a direct line, only that of the service department. I once again asked for the direct line to the Service manager and was told that they didn't have that number. To paraphrase a line from the movie Jurassic Park "You do have service in your service department, don't you?". I love my Honda but not this dealership. I will strongly consider buying something other than a Honda next time.. More
by Disappointed Customer
Employees Worked With
Leo Brando was the name of the online person I dealt with today. I spoke with a woman yesterday but do not recall her name., Kristen Lewter
August 14, 2016
Car buying made easy! We liked the attention we received from Emilio, no matter how early or how late we came to your dealership. He always treated us like we were the only We liked the attention we received from Emilio, no matter how early or how late we came to your dealership. He always treated us like we were the only customers on the lot. Ramy in finance worked hard to keep us within our budget... Great job guys! We will see you next time we need a vehicle!! More
by Saron C
Employees Worked With
Ramy Tarawneh in Finance, Emilio Perez
August 13, 2016
Scheduled Maintenance Very low key, very quiet. I was never pressured. Some dealerships I was pestered constantly while waiting. Chris asked a few questions and I explaine Very low key, very quiet. I was never pressured. Some dealerships I was pestered constantly while waiting. Chris asked a few questions and I explained the issues as described by my wife. Chris and I determined what should be done. That was it and I went to the waiting area and read and had coffee. Most pleasant. More
by Mike Gattozzi
Employees Worked With
Chris "Brady" Hansen
August 12, 2016
Best dealership Man i tell you in the market gor a new or preowened vehicle honda of ocala is the place to go. I recently purchased a preowned truck from them and man Man i tell you in the market gor a new or preowened vehicle honda of ocala is the place to go. I recently purchased a preowned truck from them and man do I love it. Larry Lopez is the best salesman i have ever had the pleasure of meeting and dealing with he was very informative and professional. Since my purchase i have recommended two others to him who also purchased a vehicle after meeting Larry. More
by Fatboy79
Employees Worked With
Larry Lopez
August 11, 2016
Service. Very friendly and professional service by Chris Hansen in the service dept. Thoroughly explained service needed and associated costs on vehicle prior Very friendly and professional service by Chris Hansen in the service dept. Thoroughly explained service needed and associated costs on vehicle prior to start of service. More
by Bill McK.
Employees Worked With
Chris "Brady" Hansen
August 11, 2016
Great coustemer service . Fast and polite. Kirsten lewter helped me and was very nice and had a great attitude. Had a recall on my air bag got me in and ou coustemer service . Fast and polite. Kirsten lewter helped me and was very nice and had a great attitude. Had a recall on my air bag got me in and out in no time . More
by Laisha00
Employees Worked With
Kristen Lewter
