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Honda of Ocala
Ocala, FL
2,313 Reviews
Honda of Ocala cannot wait to make you a customer. When you visit, you will enjoy the friendly and knowledgeable staff that you would expect from a family owned dealership. Our selection in both new and used is unmatched by any dealership in the area. We are the home of the LIFETIME POWERTRAIN WARRANTY on all of our new cars and most of our used cars as well. In addition, we have the Honda of Ocala Advantage, which provides a variety of items to benefit each and every customer. We are also winners of the prestigious Honda Presidents Award. Come by the showroom today and receive the vehicle you want and the service you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,313 reviews
April 14, 2016
Excellence Always Staff very efficient, courteous and pleasant. Kristin, my go to girl there is very knowledgeable, quick to help and discusses everything right up fron Staff very efficient, courteous and pleasant. Kristin, my go to girl there is very knowledgeable, quick to help and discusses everything right up front. Explains everything that needs to be done. Kristin is the energizer bunny, always makes sure you are satisfied. Your service department is tops A++++. Scott and staff very respectful and hard working. Thank you, you guys are great! More
by ladydirn
Employees Worked With
Kristen Lewter
March 25, 2016
good experience but Worked with Christian and it was a good experience. He was very blunt and honest and kept the "dealer pressure" to a minimum. I liked a different set Worked with Christian and it was a good experience. He was very blunt and honest and kept the "dealer pressure" to a minimum. I liked a different set of tires/rims they had on another similar car on the lot and they switched it out for the ones on the car I bought for no charge and no hassle. Now for the "but"; it came time for the financing portion of the deal and signing all the paperwork. Everything was going fine until the dreaded, but surely will be brought up "GAP insurance" pitch along with other warranties and extended coverages. The guy couldn't get it through his head that I wasn't paying approx $30 a month for GAP coverage. Tried to use a lot of pressure and kept letting me know I was "rolling the dice" and taking on too big of a risk by not buying THEIR coverages. I kept a teling him over and over and over and over that I was not buying it from them and that I don't disagree with the necessity of the coverage depending on your situation but that I would do my own research and then purchase the coverages at a later date if I wanted. Again, kept with the scare tactics and saying "you have to do it now" type crap. Well..... I called my insurance company and got the EXACT same coverage they tried to pitch to me for $1.60 a month, nearly 20 times less than what they were offering. I know it's his job to pitch it and create worst case scenario's because they make ALOT of profit on this but don't sit here and argue numbers with an engineer. More
by JeepTJ
Employees Worked With
Christain Calle
March 21, 2016
Help With New Car Electronics Tony Bursey made my day! I was running late for an appointment and needed some help setting up the electronics in my new CRV such as navigation and t Tony Bursey made my day! I was running late for an appointment and needed some help setting up the electronics in my new CRV such as navigation and the syncing of the phone. Please remember I am older (HA HA) and not very tech savy. Tony came out from whatever he was doing in the Service Dept. and gave me his undivided attention while he walked me through everything and answered my questions. He was very patient. Tony is a low key guy and very friendly. I really appreciated his help. He spent a considerable amount of time with me. Anyhow, I am off and running now. Thank you, Tony, for your capable assistance. Karen Silk More
by Kneesgone
Employees Worked With
Tony Bursey
March 09, 2016
Best salesman in town! I had a price and my awesome salesman Jeremy W. really came through. Without his expertise and help I probably would have ended up somewhere else. Tha I had a price and my awesome salesman Jeremy W. really came through. Without his expertise and help I probably would have ended up somewhere else. Thanks a lot. I love my new Accord! More
by Marshallb8
Employees Worked With
Jeremy Wachtler
March 08, 2016
Always a GREAT EXPERIENCE!!!!!!!! Having purchased a brand new Honda HRV the day they were released, I have been more than impressed with the overall service from MIke and Kristen. Mi Having purchased a brand new Honda HRV the day they were released, I have been more than impressed with the overall service from MIke and Kristen. Mike just recently sold a new car to my daughter and her experience was superb. I was up there this morning for a minor recall and it is like a social event. Everyone stops to say hello, from the mgr to the salespeople!!! Lucy is a riot! Even though I was quoted 2-3 hours I was done in two hours!! Don't forget the movies and complimentary meal while waiting!! More
by villagegirl13
March 08, 2016
Service with a Smile Hard to get Tony to smile but when he does as he hands you your keys you know it's because he's given your vehicle the very best personalized attentio Hard to get Tony to smile but when he does as he hands you your keys you know it's because he's given your vehicle the very best personalized attention to detail when it comes to service! Thanks Tony! More
by dhendersonm
Employees Worked With
Tony Bursey
March 08, 2016
Love the service! After my great experience purchasing a used car from Honda of Ocala & the excellent treatment from the service department, I began taking my other veh After my great experience purchasing a used car from Honda of Ocala & the excellent treatment from the service department, I began taking my other vehicles there for service. The service department is so easy to get into and my service advisor, Tony, goes above & beyond to assure a great experience every time! I always feel that the "health" & safety of my vehicle is taken seriously and since I travel frequently, it is a comforting feeling. More
by OR Nurse
Employees Worked With
Tony Bursey
March 06, 2016
The best ever! All I can say is that this was the best car buying experience I've ever had! My salesman, Emilio was absolutely awesome! Down to earth, straight forwa All I can say is that this was the best car buying experience I've ever had! My salesman, Emilio was absolutely awesome! Down to earth, straight forward, and overall honest guy. More
by JRains1217
Employees Worked With
Emilio Perez
March 03, 2016
There Is Excellence In Town It's my good fortune to have service advisor Kristen Lewter to help with four tire replacement recommendations. Kristen knew what I wanted in a tire, It's my good fortune to have service advisor Kristen Lewter to help with four tire replacement recommendations. Kristen knew what I wanted in a tire, did the research for me, wrote up a quote, ordered my tires, scheduled my appointment, and personally interacted with maintenance to see that everything was completed as expected. I had arrived early, but my car was taken in right away. I was very pleasently surprised when Kristen announced that my tires were mounted & balanced, the wheel alignment completed, a 27 point safety check was done, the car had been washed, and I was ready to ride away in just half the time predicted for my appointment. Everything was done correctly the first time. Thanks Kristen, Honda Of Ocala, and the entire service department for a job well done. Ben Mathews More
by Ben
Employees Worked With
Kristen Lewter
February 27, 2016
excellent friendly service I have worked with Kristen for my 2014 CRV over the years. She is always friendly, explaining everything very clearly and correctly. Thank you, Kri I have worked with Kristen for my 2014 CRV over the years. She is always friendly, explaining everything very clearly and correctly. Thank you, Kristen More
by Carol
Employees Worked With
Kristen Lewter
