Honda of Ocala

Love the service! After my great experience purchasing a used car from Honda of Ocala & the excellent treatment from the service department, I began taking my other veh After my great experience purchasing a used car from Honda of Ocala & the excellent treatment from the service department, I began taking my other vehicles there for service. The service department is so easy to get into and my service advisor, Tony, goes above & beyond to assure a great experience every time! I always feel that the "health" & safety of my vehicle is taken seriously and since I travel frequently, it is a comforting feeling. More

The best ever! All I can say is that this was the best car buying experience I've ever had! My salesman, Emilio was absolutely awesome! Down to earth, straight forwa All I can say is that this was the best car buying experience I've ever had! My salesman, Emilio was absolutely awesome! Down to earth, straight forward, and overall honest guy. More

There Is Excellence In Town It's my good fortune to have service advisor Kristen Lewter to help with four tire replacement recommendations. Kristen knew what I wanted in a tire, It's my good fortune to have service advisor Kristen Lewter to help with four tire replacement recommendations. Kristen knew what I wanted in a tire, did the research for me, wrote up a quote, ordered my tires, scheduled my appointment, and personally interacted with maintenance to see that everything was completed as expected. I had arrived early, but my car was taken in right away. I was very pleasently surprised when Kristen announced that my tires were mounted & balanced, the wheel alignment completed, a 27 point safety check was done, the car had been washed, and I was ready to ride away in just half the time predicted for my appointment. Everything was done correctly the first time. Thanks Kristen, Honda Of Ocala, and the entire service department for a job well done. Ben Mathews More

excellent friendly service I have worked with Kristen for my 2014 CRV over the years. She is always friendly, explaining everything very clearly and correctly. Thank you, Kri I have worked with Kristen for my 2014 CRV over the years. She is always friendly, explaining everything very clearly and correctly. Thank you, Kristen More

A nice little scam they have. Recently I took in my 2007 CR-V for the recall replacement of a door lock actuator (the second one to fail in a year, but that's another story). I on Recently I took in my 2007 CR-V for the recall replacement of a door lock actuator (the second one to fail in a year, but that's another story). I only go to this dealer when I have to for any warranty work (which has only been twice). Of course, they always do a "complete courtesy" check. Well, they "found" a list of about 7 items that needed to be done--at a cost of about $5,700. I told them I was going to get a second opinion, but if it were all true, I was not going to spend that kind of money on a car with 117,000 miles on it. Well, obviously the sales people know this, because in the lounge area they had a very friendly marketing rep come talk to customers and try to get them to meet with a salesman to see what kind of an "upgrade" they can work out. I did drive a new CR-V to see what they are like, but I told them I couldn't afford it right now. So a couple of days later I went to two different mechanics I know and they both told me that there was noting wrong with the car. And they BOTH told me that they get people from dealers all the time who do this. It's a nice scam, isn't it? They both also said that the CR-V's last forever and virtually never need the kind of work that the dealer had told me. More

Gabriel Valenzuela and our new 2016 Honda Civic So I walked into Honda of ocala after a really long day of going from dealership to dealership from Orlando all the way to Gainesville. I as greeted b So I walked into Honda of ocala after a really long day of going from dealership to dealership from Orlando all the way to Gainesville. I as greeted by Gabe V and told him exactly what my girlfriend and I wanted. After a short test drive and an hour or two of negotiations we drove out with our new car. The whole process could not have been so easy and simple. Gabriel was the most accommodating salesman I have ever encountered. Responsive, helpful, and informative. It was a complete difference from the Honda of Gainesville experience where we test drove three cars and the salesman didn't even take down our info or ask our name. 110% would go back again to Gabe and Honda of ocala. More

Very dissapointed My wife tried to trade in her car to get in a bigger vehicle. The salesman she dealt with, William Castaneda did not work with her at all on lowering My wife tried to trade in her car to get in a bigger vehicle. The salesman she dealt with, William Castaneda did not work with her at all on lowering the price on the vehicle or giving a fair price on the trade. The vehicle she wanted was a 2015 CRV which he kept claiming was brand new. Even if it was never driven, 2015 is already a year old. She left feeling insulted and said he was very disrespectful. I tried to contact the general manager via email with my concerns, and was replied to by another salesman who clearly didn't read the whole email. I responded again and never received a response from the GM. I do not appreciate the disrespect and recommend anyone else to drive to Gainesville or Orlando for your Honda More

Mike Ramon Honda Tinter. I brought my 2015 Honda Civic to have the windows tinted. That is where I met Mike Ramon , a true expert in his class. I was amazed at the quality of I brought my 2015 Honda Civic to have the windows tinted. That is where I met Mike Ramon , a true expert in his class. I was amazed at the quality of workmanship and the pride he took in it. When he applied the film to the window he would check it over and over. If something was off in any way shape or form, he would re do it . It had to meet his standards. It goes to show you that ALL service reflects on the Dealer. The service Mike provides definitely contributes to the 5 stars of, Quality of work, Friendliness, and Price. Kudos Mike Ramon. More

Sales Man Jeremy is AWESOME Salesman Jeremy at Honda of Ocala made our car buying exsperance easy and stress free!! He went above and beyond in making sure the price was fair! Salesman Jeremy at Honda of Ocala made our car buying exsperance easy and stress free!! He went above and beyond in making sure the price was fair! More

Mike sales person Oh yes I well help you??But all he can think of is his big award.Well I hope you are happy.. I am so mad at myself at 73 to trust car dealers. Jud Oh yes I well help you??But all he can think of is his big award.Well I hope you are happy.. I am so mad at myself at 73 to trust car dealers. Judy Cox More