Honda of Ocala

Worst Service Ever They serviced my 95 Civic. Repairs only temporary. I had to bring my car to them 3 times to have the same repairs made. They performed work I did not They serviced my 95 Civic. Repairs only temporary. I had to bring my car to them 3 times to have the same repairs made. They performed work I did not authorize. They supposedly fixed my air conditioner and an oil leak. The air conditioner still does not work properly and the oil still leaks. When I spoke to Charles Blakely about my concerns, he was rude and abrasive. I sent a letter to management regarding the poor service I received, and no one bothered to respond to my letter. As expensive as the service was, you would think they would do a good job. They did not. Now I have to pay another mechanic to fix the problems you claimed to have repaired. WORST SERVICE EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Thank you Frank for going the extra mile! Thank you Frank Maiorino, for going above and beyond with our new 2019 Honda Odyssey Touring. Living in Tampa and driving to Ocala was a challenge for Thank you Frank Maiorino, for going above and beyond with our new 2019 Honda Odyssey Touring. Living in Tampa and driving to Ocala was a challenge for my wife. She had just had surgery and was not able to drive up there. Thank you for driving it to our home and taking the time to show her all the features of her new van. You took the time to make sure she was comfortable with it and you even helped to program the van to her liking. You are a superstar and we really appreciate you going the extra mile. You and the team at Honda of Ocala are awesome! More

Excellent service, easy car buying experience I was heavily upside down on my vehicle which I was not happy with. They were able to help me get into a much better car, at a great price. Highly rec I was heavily upside down on my vehicle which I was not happy with. They were able to help me get into a much better car, at a great price. Highly recommended. Bari Barlow Jr was my sales rep and he was fantastic. I also worked with a few other associates in different areas and to to bottom had great service. More

Kristen Lewter is an amazing Service Advisor. Thank you Honda of Ocala for having such an excellent Service Advisor as Kristen Lewter. She is very knowledgeable in all aspects of her job: always p Thank you Honda of Ocala for having such an excellent Service Advisor as Kristen Lewter. She is very knowledgeable in all aspects of her job: always professional and patient. Kristen pays particular attention to providing a superior service experience. Thank you again for having such a wonderful service associate. More

Surprisingly good buying experience Let me start by saying that some of my past experiences with car dealerships were not very good. So, you might say that I was somewhat apprehensive. L Let me start by saying that some of my past experiences with car dealerships were not very good. So, you might say that I was somewhat apprehensive. Little did I know that I would be pleasantly surprised by Kevin Cash. He was extremely informative, straight forward and most importantly kind, which I greatly appreciated. Thank you, Kevin. More

Great Service; Great Advisor, ALWAYS Great Experience My car was due for an oil change and Auto Butler service. Your AWESOME service advisor Doug McKee made my appointment when I wanted, notified me of o My car was due for an oil change and Auto Butler service. Your AWESOME service advisor Doug McKee made my appointment when I wanted, notified me of other service needs, and delivered car on time and under price quoted. Had lunch while I waited (only one gluten-free option, but she tried) and hot coffee too. Visiting your Service department is always a pleasant experience. Always. Doug makes it so, the technicians do a great job, and my car runs great and looks great. I can't imagine anyone not being pleased with Honda Of Ocala based on my experience there. More

Fantastic dealership, awesome salesman Saw the car online and called Larry. Met with him on Saturday, July 6th, and drove it home. It was a flawless experience that far exceeded my expectat Saw the car online and called Larry. Met with him on Saturday, July 6th, and drove it home. It was a flawless experience that far exceeded my expectations. The dealership even bought my breakfast. I give them a 10, and my salesman an A++++. I'm a lifetime customer now. More

A very pleasant buying experience with Kevin Cash. This was our first experience buying from Honda of Ocala and it was a great one. Our salesperson was Mr. Kevin Cash and he was awesome. He was very he This was our first experience buying from Honda of Ocala and it was a great one. Our salesperson was Mr. Kevin Cash and he was awesome. He was very helpful, informative, patient, funny, and yet straight to the point and didn’t waste our time like other salespeople do in other dealerships. We were also welcomed by Manager Rick. He was very cordial and professional. He also gave us a discount on the vehicle. I also want to mention that we went there to see two vehicles and both of them were immaculate inside and outside, including the engine, plus both vehicles had brand new tires. Kudos to Honda of Ocala for their high standards. We will most definitely go back to Honda of Ocala for our future purchases. Thank you! More

Class Act Texted to inquire about the Honda HR-V, chatted with Frank earlier in the week.... ended up visiting the dealership at the end of the week and hit it Texted to inquire about the Honda HR-V, chatted with Frank earlier in the week.... ended up visiting the dealership at the end of the week and hit it off with Ryan and Frank. Ryan worked hard to get us the match we wanted and with Frank helping out , we bought two Honda HR-Vs all at once! Very pleased with the sale and the two greatest sales guys ever! Troy helped explain the value of extended warranties which was very helpful. Thanks and will recommend you to others. More

Frank takes great care of his customers Frank was upfront and honest about the entire sale. He was very understanding and very calming which is very refreshing. Buying a new vehicle can be s Frank was upfront and honest about the entire sale. He was very understanding and very calming which is very refreshing. Buying a new vehicle can be stressful and Frank let us take all the time we needed. He wrote information down so we could take that with us, talk it over, and make a decision we felt comfortable with. We're very happy we returned to the dealership and purchased from Frank. He's the best! More