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Honda of Owings Mills

Owings Mills, MD

4.6
1,835 Reviews

9701 Reisterstown Rd

Owings Mills, MD

21117

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Showing 1,835 reviews

October 06, 2026

Mr. Ellery has the best customer service and is very friendly. He called a couple of times to update me on the service for my car. The service I received was top-notch. More

by echumo2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellery
Oct 08, 2026 -

Honda of Owings Mills responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

October 05, 2026

I am a customer at Honda of Owings Mills. I had my oil changed to day they did a great job. I will keep going to them. Thanks for getting me in and out really fast. Ms. Williams. More

by Elvera Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the name
Oct 08, 2026 -

Honda of Owings Mills responded

Elvera, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

October 03, 2026

Service was great and performed in a timely manner I would recommend Honda of Owings Miills to friends and family More

by bevcarter007
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Oct 04, 2026 -

Honda of Owings Mills responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Honda Owings Mills. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

September 30, 2026

Long wait time even though an appointment was scheduled . Courtesy calls were made to provide updates during wait time More

by Grace
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ross
Oct 06, 2026 -

Honda of Owings Mills responded

Thank you for your feedback. We apologize for the extended wait despite having a scheduled appointment. We’re glad our team kept you updated and appreciate your patience during your visit.

September 30, 2026

Terrific! The service rep explained to me the services that were necessary and also the recommended ones that could wait until my next visit. More

by Ronald Gartenhaus
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon
Oct 04, 2026 -

Honda of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

September 28, 2026

The representative was professional, courteous, knowledgeable and friendly. He kept me informed on the status of my vehicle. More

by cherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Queen
Sep 30, 2026 -

Honda of Owings Mills responded

Hi Cherry, we're happy you found our staff to be so supportive during your experience here at Group 1 Honda Owings Mills. Feel free to reach out to us if you need anything. Have a wonderful day.

September 27, 2026

Very good service from Joshua Shaikh. He is always helpful and knowledgeable. and with a sweet attitude More

by luzmarinavalencia7
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joshua Shaikh
Sep 29, 2026 -

Honda of Owings Mills responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joshua here at Group 1 Honda Owings Mills! If you have any further questions, please don't hesitate to reach out!

September 26, 2026

Assistant Tyrus was very helpful and professional in getting me processed upon my arrival. He also kept me informed about the process of my vehicle. More

by DANIELBOYD1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Sue, Jeannette Shalaby
Sep 27, 2026 -

Honda of Owings Mills responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 24, 2026

Mimie Karowich, my Service Advisor, was exceptionally pleasant and extremely helpful in making sure that my vehicle received the service I requested. She is a great asset to your Hinda dealership. More

by lpg21136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mimie Karowich
Sep 25, 2026 -

Honda of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Honda Owings Mills. Feel free to reach out to us if you need anything. Have a wonderful day.

September 23, 2026

Mimie karowich awesome advisor she was very nice, helpful , polite and answered all my concerns.. 1care was very affordable which i was very surprised to see.. the mechanic fixed my wheel cap without even as More

by Kshetriaaditya
Recommend Dealer
Yes
Employees Worked With
Mimie
Sep 25, 2026 -

Honda of Owings Mills responded

Thank you for your feedback and for recognizing Mimie’s outstanding service. We’re glad she was helpful, courteous, and attentive to your concerns, and that our technician took the extra step to address your wheel cap. We also appreciate your comments regarding the wait time and hope to provide a quicker experience next time.