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Honda of Owings Mills

Owings Mills, MD

Overview
Reviews
Vehicles
4.5
968 Reviews
Call Dealership (410) 363-8700
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9701 Reistertown Road

Owings Mills, MD

21117

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Showing 968 reviews

April 22, 2024

It is close to home. The greeting was a bit cold but the pickup greeting was much more friendly. The online scheduling was useless. They did not know I was coming More

by Louishogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not talk to any of the above
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Apr 22, 2024 -

Louishogan responded

Why?

Apr 22, 2024 -

Louishogan responded

Why am I in this loop?

Apr 22, 2024 -

Louishogan responded

Stop please

Apr 24, 2024 -

Honda of Owings Mills responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 24, 2024 -

Louishogan responded

No need to reply to me. I lone the truck.

Helpful
April 21, 2024

Excellent customer services and getting me Lyft service to pick up my vehicle.Greatly appreciate it. Thank you Darnell ! More

by Shantay.W20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell
Report | Print
Apr 23, 2024 -

Honda of Owings Mills responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 19, 2024

I have been getting my car serviced here for 11 years! ! I have always been satisfied. My advisor, Blake is the best. She is always positive upbeat and above all, honest!! I highly recommend this dealersh More

by Thor’s mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Report | Print
Apr 20, 2024 -

Honda of Owings Mills responded

It's fantastic to hear about your long-standing positive experience with our dealership! Getting your car serviced there for 11 years speaks volumes about the quality of service we provide. Blake is an amazing advisor, and we're glad to hear that she's been positive, upbeat, and honest in her interactions with you. Thank you for recommending our dealership for service repairs. We're here to ensure your continued satisfaction with our services!

Helpful
April 18, 2024

This dealership is a great place to buy, lease a car. Every salesperson is professional courteous. Even Finance representatives. I am telling all friends and family to come to Honda of Owings Mills. More

by kiraasia4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Jitendra, Larry Brooks, Q Sue, Jeannette Shalaby
Report | Print
Apr 20, 2024 -

Honda of Owings Mills responded

That's wonderful to hear! Honda of Owings Mills is a fantastic dealership with a great team. We appreciate your recommendation and are glad to hear that every aspect of your experience, from the salespersons to the finance representatives, was professional and courteous. Enjoy your new vehicle!

Helpful
April 17, 2024

Check out Derek B! He's super cool and knowledgeable. I trade my vehicle and got a 2024 Honda Civic Sport within my budget. More

by brittanylwlkr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek B
Report | Print
Apr 19, 2024 -

Honda of Owings Mills responded

Congratulations on your new Honda Civic! We're thrilled that Derek provided you with a cool sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
April 16, 2024

Their sales staff was very helpful throughout the buying process. They answered all my questions and were clear in their explanations and answers. Financing was easy and straightforward. I did not feel pres More

by astrifem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Kesar, Rashad Powell , Larry Brooks, Kean Thompson, Derek Gould, Q Sue, Mark Honkofsky, Melvin Ross, Guillaume Mimoun, Jeannette Shalaby
Report | Print
Apr 17, 2024 -

Honda of Owings Mills responded

It's wonderful to hear that you had such a positive experience with our sales staff! Providing clear explanations, easy financing, and a pressure-free environment are top priorities for us. Thank you for choosing us, and we're delighted that you're happy with your purchase. Enjoy your new vehicle!

Helpful
April 05, 2024

Great guy was very honest with me. Anybody in need of an car should come to this guy More

by Micah.e.nowlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillaume Mimoun
Report | Print
Apr 16, 2024 -

Honda of Owings Mills responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Honda of Owings Mills responded

I see you are not happy with us, but cannot tell me why in your review. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Sudip Gupta, General Manager sudipgupta@hondaofowingsmills.com

Helpful
March 21, 2024

I had a good sales experience with Mark & Q for a 2024 Honda HRV lease. More

by Steven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Q Sue, Mark Honkofsky
Report | Print
Apr 09, 2024 -

Honda of Owings Mills responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Honda of Owings Mills responded

Thank you for your feedback about your experience with the Manager because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Sudip Gupta, General Manager sudipgupta@hondaofowingsmills.com

Apr 18, 2024 -

Steven responded

Mark & Q took care of my needs. Thank you very much

Helpful
March 21, 2024

Terrible business! Sudip, the manager hung up on me during a phone call on 3/21/24 at 5:28PM.. They owe me $711 for a HRV deal and repeatedly gave me stories of why it More

by Steven
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sudip, Q Sue, Mark Honkofsky
Report | Print
Apr 09, 2024 -

Honda of Owings Mills responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Honda of Owings Mills responded

Thank you for your feedback about your experience with the manager because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Sudip Gupta, General Manager sudipgupta@hondaofowingsmills.com

Helpful
March 19, 2024

Exceptional service and hospitality. Guillaume, Bo, Brandon and Rashad were extremely helpful and got us the right vehicle for the right price. Could not be happier with my experience More

by themancalledkp
Recommend Dealer
Yes
Employees Worked With
Brandon Locke, Guillaume Mimoun
Report | Print
Apr 16, 2024 -

Honda of Owings Mills responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

Helpful
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