Honda of Pasadena
Pasadena, CA
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Fantastic people great customer service if going to shop for a car ask for Benito Molina his fantastic and shows you exactly what you want and also Fred Kabrite is fan great customer service if going to shop for a car ask for Benito Molina his fantastic and shows you exactly what you want and also Fred Kabrite is fantastic worked with us and helped us get something we wanted on our budget the best thing was that they weren't pushy and weren't trying to sell you something you didn't want. More
AMAZING STAFF David Petrosyan was awesome helped us buy our 1st new car ever and he was very patient with us. He honored the Internet price & gave us 15% off on David Petrosyan was awesome helped us buy our 1st new car ever and he was very patient with us. He honored the Internet price & gave us 15% off on all accessories, Veronica helped us explain all the options. Thanks guys More
Now that's customer service! Jeff Kabrite was extremely helpful. I was very taken care of. He went above and beyond my expectations. I was able to find the car that was exactly wh Jeff Kabrite was extremely helpful. I was very taken care of. He went above and beyond my expectations. I was able to find the car that was exactly what I was looking for. I wasn't given the run around. They listened to what my needs were. It was the best car buying experience ever. More
Think twice I was in contact with Kenny La via email for a week about the price of honda odyssey EX 2015. We closed at 32K via email. He emailed me that they will I was in contact with Kenny La via email for a week about the price of honda odyssey EX 2015. We closed at 32K via email. He emailed me that they will give me the vehicle i wanted at that price if i will visit their dealership the next day. The next day January 20, my family and i got to the dealership, the sales manager told us that they made a mistake and can not give us the vehicle at that price and the vehicle was not even available. This dealership totally wasted our time. The sales manager was not courteous and did not even apologize for wasting our time. Kenny La was professional enough call me back to apologize. It gets worst. Last January 23, three days after i bought the same vehicle at the same price from a different honda dealer, a sale agent Alex Sanchez called to follow up with me if i'm still interested to purchase a vehicle. As i explained to him that i already purchased a vehicle and the bad experience with their dealership ( Honda of Pasadena). He slammed the phone and hanged up on me. That was very unprofessional. I thought Honda agents are helpful and courteous? I know that you are desperate for sales and just trying to earn a living. But you don't need to treat people that way. I hope this Alex Sanchez will change the way he interacts with client or/ and people for his own sake. I' m glad you did not earn my business. Shame!!! More
A+ For David Petrosyan internet/fleet manger My best car buying experience ever. No bs games or additional accessories, fast easy and friendly what alse can I ask for. THANKS DAVID PETROSYAN & HO My best car buying experience ever. No bs games or additional accessories, fast easy and friendly what alse can I ask for. THANKS DAVID PETROSYAN & HONDA OF PASADENA WILL Definitely recommend More
Chuck is an excellent professional and easily establishes a connection with his clients. He was very good in that he had all the info I needed when asked and never pressured me into buying. He was quick and a connection with his clients. He was very good in that he had all the info I needed when asked and never pressured me into buying. He was quick and helpful with everything from test driving to finding a car with the color we wanted. Before we left the facility, he took the time to review and show again all the features of the new car we were unfamiliar with, The whole experience was positive and pleasant. More
Chuck was very good in that he had all the info I needed when asked and never pressured me into buying. He was quick and helpful with everything from test driving to finding a car with the color we wanted. when asked and never pressured me into buying. He was quick and helpful with everything from test driving to finding a car with the color we wanted. More
My overall experience was greatly satisfied. Everything was done in a professional and friendly manner. Our time standards was satisfied as well since time is so crucial nowadays. We appreciate the service was done in a professional and friendly manner. Our time standards was satisfied as well since time is so crucial nowadays. We appreciate the service we received and will definitely visit again due to your world-class service. More
We knew we wanted a basic Civic and I requested quotes from local dealers via edmunds.com. Chuck from Honda of Pasadena responded quickly with a very good quote and we purchased the car that evening. Ch from local dealers via edmunds.com. Chuck from Honda of Pasadena responded quickly with a very good quote and we purchased the car that evening. Chuck was courteous, helpful, and not pushy. He allowed us each to test drive a civic and then showed us different colors. Once we selected the color, he started the paperwork while getting a Civic of our chosen color ready. Before we drove home, he took the time to explain all the features, such as bluetooth setup. More
I went in to purchase a Honda Civic and with the help of Victor I was able to do so. He was a great help. He was also very friendly and an amazing person. I highly recommend this dealership as well as Victo Victor I was able to do so. He was a great help. He was also very friendly and an amazing person. I highly recommend this dealership as well as Victor. More