Honda of Staten Island

Best vehicle buying experience in many years We have brought and leased many cars over the years. This has been the most satisfying experience of all. Checked KBB.com, decided on a CR V. Wanted t We have brought and leased many cars over the years. This has been the most satisfying experience of all. Checked KBB.com, decided on a CR V. Wanted to shop local. Found this dealer, got the color, features and deal we wanted all in a couple of hours. This is a one stop shop. Registered, insured financed and we drove away. Andre, in sales, Anthony in management, Steve in insurance and the Finance guy(sorry can't remember his name) all were great. More

car lease excellent dealer , very helpful , we got a good deal . i recommend him highly . very gentle too . he had all process done at the spo excellent dealer , very helpful , we got a good deal . i recommend him highly . very gentle too . he had all process done at the spot . we drove the new car after one hour of the deal . More

Go somewhere else I went to have my water pump and timing belt replaced, two days later my alternator and battery died. The manager said it was a coincidence. The car I went to have my water pump and timing belt replaced, two days later my alternator and battery died. The manager said it was a coincidence. The car was running fine before this service. Everything cost me $2850 for a 2002 Odyssey. I noticed in the past whenever I had service there something would always go wrong a few weeks afterwards. Even when I'd go for an oil change, they'd always find something that needed fixing. The last few times I went back was only for an air bag recall. I just don't trust this place, was always skeptical, but this is the final straw. My advice to anyone who reads this, avoid this place like the plague. More

Great experience, wonderful customer service I am now a proud owner of a 2015 Honda Accord Ex-L V6 thanks to SI Honda! It was a great experience dealing with the staff, especially Murphy- he was I am now a proud owner of a 2015 Honda Accord Ex-L V6 thanks to SI Honda! It was a great experience dealing with the staff, especially Murphy- he was helpful, easy to work with and kept his word! Very satisfied customer! More

Dealership does not back up cars! Sold me a lemon and wont back up their car! They can not duplicate problem, nor doing anything to help me. Lifein danger everytime incar. Sold me a lemon and wont back up their car! They can not duplicate problem, nor doing anything to help me. Lifein danger everytime incar. More

A great experience at Honda of Staten Island My experience at Honda was a terrific one. Everyone was so helpful especially Arkady Abromovich. He helped with my lease and answered all my questions My experience at Honda was a terrific one. Everyone was so helpful especially Arkady Abromovich. He helped with my lease and answered all my questions. He made the process very easy and smooth. Thank you so much. Would definitely recommend Honda of Staten Island and Arkady Abromovich! More

EXCELLANT SALESMAN--- Raymund Valenzuela great experience dealing with Raymond for a 2015 honda accord lx, friendly ,very professional, great price, down to earth , NOT pushy at all, no high great experience dealing with Raymond for a 2015 honda accord lx, friendly ,very professional, great price, down to earth , NOT pushy at all, no high pressure sales pitch. would def. refer people in the future. a real pleasure, and buying a new car can be a major problem, but not here !!!! thank you very much Richard and Maricar 10/21/2015 More

Great Experince Everyone was very helpful,professional ,and kind. They helped answer our questions and concerns . Our salesmen Arkady was very helpful and caring . It Everyone was very helpful,professional ,and kind. They helped answer our questions and concerns . Our salesmen Arkady was very helpful and caring . It was an overall great experience ! More

They need the consumer not the other way around Went there last Sunday and began the paperwork to purchase a 2013 Civic. I asked the salesman Phil to run it past the finance manager on Monday and Went there last Sunday and began the paperwork to purchase a 2013 Civic. I asked the salesman Phil to run it past the finance manager on Monday and if it came in at my price range I would pick it up on Tuesday. I got a call on Monday from Phil stating it came in from finance in my price range and I could drive home with it on Tuesday- awesome right? Tuesday arrives, and I get to the dealership. Phil the salesman wants me to wait and sit with their finance manger "it'll be five minutes". 5 minutes turns into almost 2 hours with Phil the salesman giving me tours of the car that I'd already decided on buying. I finally get in to see the finance manager and the price" is is literally $120 more than what I was quoted 24 hours before so I walked out! Of course, the sales manager Greg Samborski follows me out quoting a price that's only $60 more than than what I was originally quoted. Why? Because I was lied to? Because I was walking out? Why are they playing games? I was understandably uncomfortable with the situation at that point so I told Mr.Samborski to call me on Wednesday if he wants to make the sale. Wednesday comes, no call from Mr. Samborski (of course) but he does have the on site insurance broker ( who is insuring my current vehicle) call me with quotes on the car price!!! Lmao !! Of course I was not comfortable with this.... If I like the quote am I gonna buy the car from an insurance broker ? I requested from the broker that whoever gave him those quotes give them back to him and tell him to man up and call me himself. Of course, I never received a call. These guys don't understand that they need the consumer not the other way around! I'll just go to the dealership across the street. More

Neve buy a Certified named used car Here is my updated review after 4months of buying the " Certified" used car. " I RECOMMAND NOT TO PURCHASE any kind of used car from THE STATAN Here is my updated review after 4months of buying the " Certified" used car. " I RECOMMAND NOT TO PURCHASE any kind of used car from THE STATAN ISLAND HONDA dealers. " my fellow consumers dont waste your time and money at SI HONDA because they are fraud and not legit Dealers. First of all As per Honda of America certification process -- there need to be 182 point inspection as per their process. A car cannot be certified if there is a problem with any of the parts before selling to customer like bumper with repaints, and visible scratches, bad rotors, break pads, after market parts, bad lights, bad AC condition, etc .. what ever comes under 182 point. But SI Honda did not do any such After few days of writing the previous review, with all sale team drama finally they convinced me to purchase the car as a great car. Intact i had waited many days to find a good coupe with v6 engine for many days, so couldn't wait much long so purchased the car. Where they have not provided the 182 point inspection and Honda warranty documents. The SI Honda charged me( the customer) for the certification fee in the purchase order and they didn't do changes in the car parts as per Honda 182 point inspection process before they sell that to me(customer). Current issues with my pre owned Certified : 1. With in First 2 weeks after purchasing the car, i had serious problem with front whell rotors and breaks. I immediately called them and ran to SI Honda paying "15$ toll" with 2 hours traveling in traffic to show the problem i am facing to SI Honda Dealers. "They said sorry my friend its our mistake, we will resurface the rotors of the car" and they resurfaced it, Here they made me wait for 4 hours to complete the resurface the rotors. 2. All the tires are not same brand/make, one of the tire is after market brand tire -- because of the bad tire i hear a lot of noise inside the car -- usually when dealers certify as Certified car with Honda of America, they need to be diligence to make sure all the tires are same make , and if there is any bad tire they need to replace with same brand tire before certify. 3. One of The front light is a aftermarket parts (not a honda parts). -- I got issue with the front light after few months, i been to one of the Honda Service center thinking my car is covered bumper to bumper for the first year on all the parts. the Service guys opened and said, the honda warranty doesn't cover the after mark parts present in the car. So again SI Honda didn't do changes on the car before certified. 4. AC is not working properly --- Its not cooling my car. 5. Front bumper with all scratches and repainted - should not be certified as per Honda of America certification process. 7. Front bumper popping up at front hinges when we drive on highway at 60/70 miles speed - should not be certified as per Honda of America certification process. 8. They charged me for preparing and detailing the car from inside and outside in the purchase --- but they didn't do that before handing over the car keys to me, all they did is just water cleaning from outside and vacuuming from inside. I raised a compliant/case with Honda of America about my following issues. They said "you purchased the car from the privately owned Honda Dealers, so you need to work with them and we have no control on them". But Honda of America are helping me to work with SI Honda Dealers if they can do any thing on these issues. Currently due to work reason, i couldn't go back and ask the dealers to address the issues as i am 1000 miles away from SI Honda. -------------------- Old review: Very bad attitude, no good English speaking sales person, worst behavior and sneaky people. They hided the extra charges until i sign on documents and give downpayment. When i see the actual price after all signing they tired to rob me around 3000$ extra on actual internet price. Luckily I cancelled deal with them but my money got stuck with them untill i get them. NEVER NEVER GO TO THIS DEALER. This is not SINHONDA. More