
Honda of Staten Island
Staten Island, NY
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730 Reviews of Honda of Staten Island
Unprofessional dishonest service Horrible experience. We came with a personal invitation from Honda because we've leased from this dealership before. It was promised to us to pay al Horrible experience. We came with a personal invitation from Honda because we've leased from this dealership before. It was promised to us to pay all charges from out previous lease to Toyota. But after we got a car - we got a bill from Toyota for $381 disposition fee. We've talked to Vladimir K and his manager Elias Ashkar - but they said they cannot do anything. We were leasing cars many times but never paid a disposition fee from previous dealer. Liars - don't go there. VS More
Worst service May 20, 2019 I brought my Honda Pilot 2019 For the first replacement of engine oil. My car spent the whole day on the service. When I came to pick up May 20, 2019 I brought my Honda Pilot 2019 For the first replacement of engine oil. My car spent the whole day on the service. When I came to pick up the car and asked you changed the oil, they said yes. The next day, I checked the engine, oil was black half of the level. No one has changed the oil and filter I will never use this service. More
Horrible shopping experience. Unwilling to match the prices of other dealers. Get a price at Honda of Staten Island as a benchmark, but do not buy from them. Expect a lower price Unwilling to match the prices of other dealers. Get a price at Honda of Staten Island as a benchmark, but do not buy from them. Expect a lower price somewhere else. Sales Manager, Elias, is extremely dishonest. Although I wanted to lease from them, I was able to lease a more equipped model at Bay Ridge Honda for a significantly less amount of money. General Manager, Randy Milejski is unreachable. He does not return telephone calls. More
Great Car Experience John Gilani was amazing. He helped me get the best deal and he worked with me. He made sure I got the car with everything I wanted in it. Made sure i John Gilani was amazing. He helped me get the best deal and he worked with me. He made sure I got the car with everything I wanted in it. Made sure i knew the features. I went in not expecting to buy a car but he presented the best deal. And what he couldn’t finish he finished up the next day. He did a amazing job. You couldn’t tell he was exhausted. More
So Happy! My uncle and aunt were in search of a new 2019 CRV and I wanted to help them. After reading reviews of Edyta on Dealer Rater, I scheduled a test driv My uncle and aunt were in search of a new 2019 CRV and I wanted to help them. After reading reviews of Edyta on Dealer Rater, I scheduled a test drive appointment on behalf of my uncle. Upon entering the dealership, everyone was very friendly. My uncle and aunt test drove the car and immediately loved it. We sat down with Edyta and she was able to give them a fantastic price. Between the test drive and the paperwork, we were in and out of the dealership in under 1.5 hours. The specific car color was not in stock, but Edyta called my uncle immediately when the car became available. She was very knowledgeable, kind, and helpful. They just picked up the car and could not be happier by the wonderful experience provided by Edyta and Honda of Staten Island! Thank you so much!! More
great experience with john gilani i like to deal with john Gilani he has too much knowledge. he is very helpful. and love to go to him in future too. i like to deal with john Gilani he has too much knowledge. he is very helpful. and love to go to him in future too. More
Great experience overall at Honda of Staten Island We just a few days leased a brand new 2018 Honda CRV EX at this dealership and we are very happy with how everything went. The sales associate Nelly M We just a few days leased a brand new 2018 Honda CRV EX at this dealership and we are very happy with how everything went. The sales associate Nelly Moreno was very informative about all aspects of the vehicle and went out of her way to make us feel very comfortable during the process. We were able to negotiate a price that we were very comfortable and satisfied with and felt no pressure. Nelly then brought us over to the finance manager, Yuri Miyakawa who also made us feel comfortable and we were able to work out a few more details with him that ultimately made us go ahead with the deal. Yuri was very professional and understanding of our needs and we walked away with a good feeling. Nelly showed us all the features in the CRV and even set up my wife’s phone and radio stations. She was a true pleasure. I recommend Nelly Moreno if you need to go there but it seemed like all the associates were very cordial as well. We recommend Honda Of Staten Island based on our very good experience there. More
Mercdes Working with John Gilani has been a wonderful experience. He is very patient and helpful, and I got the perfect car for me. I highly reccomend John G. Working with John Gilani has been a wonderful experience. He is very patient and helpful, and I got the perfect car for me. I highly reccomend John G. to anyone looking for the perfect car! Thank you John! More
Easy and complete Salesman, John, was friends, knowledgeable, and not pushy. All questions were answered, all promises kept, delivery was timely. Support staff was also Salesman, John, was friends, knowledgeable, and not pushy. All questions were answered, all promises kept, delivery was timely. Support staff was also very helpful and friendly. More
Extremely bad experience I had a very bad experience dealing with these guys. On the phone I was told a certain price for leasing a new Honda CRV, but when I came in the sales I had a very bad experience dealing with these guys. On the phone I was told a certain price for leasing a new Honda CRV, but when I came in the sales person gave me a totally different price. Typical bait and switch. And beside that the sales person was very unpleasant to deal with and he was talking to me like he was doing me some kind of favor. I leased with them my current car, but the guy said that he can't find me in their system... What??? Really??? Additionally they calculated taxes for the new CRV lease according to the MSRP price, not the lease period... That's a HUGE difference! I won't be dealing with them again... More