Honda of Staten Island

My wife and I had a deal with sales person of Honda Staten Island. He called her a few times, at work, come in and take advantage of the deal they made. My wife grabbed me and we went in to get the Ho Staten Island. He called her a few times, at work, come in and take advantage of the deal they made. My wife grabbed me and we went in to get the Honda Accord Hybrid 2024. He was waiting for us, handed over the keys, and asked us to contact our insurance to make the change. My wife was so excited to get the new car and I was so happy for her. We sat there for a couple of hours until finally sales person came over with the finance manager who told us, “ we can’t do this deal”! I thought it was a joke. He repeated it and said there is nothing that could be done and if we wanted the car we would have to come up with more money. I couldn’t believe the underhanded, unprofessional way Honda of Staten Island handled this. My wife and I got up and left and they didn’t care one bit. WORST EXPERIENCE EVER. My wife was upset, I was angry, and they made no attempt to help us after wasting our time, made us change our insurance, handed us the keys, etc etc. there is no reason to treat people like this. They were not only unprofessional, but they lacked empathy and had no regard for the customer, at all. AVOID THIS DEALERSHIP More

Organized, efficient, excellent customer service. A comfortable waiting area. An overall good experience. Will return. A comfortable waiting area. An overall good experience. Will return. More

Great service and staff. The location provided fast service and a place to wait for the car. The location provided fast service and a place to wait for the car. More

My representative Will Torres in the service department was excellent in manner as well as professionalism. I have always been happy with Staten Island Honda's service department. Their saies department is was excellent in manner as well as professionalism. I have always been happy with Staten Island Honda's service department. Their saies department is the worst, if you walked out happy it’s because you didn’t realize they cheated you More

I must say my overall experience was great! I am really looking forward to going back soon. I am really looking forward to going back soon. More

Great customer service . Samer, from the service department was very helpful and got me in and out without any issues. Samer, from the service department was very helpful and got me in and out without any issues. More

SI Honda made leasing a new car quick and painless. Darien Perez was a pleasure to work with. Darien Perez was a pleasure to work with. More

I strongly advise against using the Honda Service Center of Staten Island. My recent experiences there left me feeling taken advantage of. They insisted on additional services that seemed unnecessary and po of Staten Island. My recent experiences there left me feeling taken advantage of. They insisted on additional services that seemed unnecessary and potentially illegal. It's deeply disappointing to encounter such dishonest practices in automotive service. On top of that, their customer service was rude and unprofessional. I recommend finding a more trustworthy service center where honesty and professionalism are priorities More

Mr. Torres was very helpful and humble. He did not appear to be bothered and looked like he enjoyed helping customers. to be bothered and looked like he enjoyed helping customers. More

I arrived on time was taken care of on time, left my car for the oil change went to the cafe for a coffee and pastry, and came back my car was serviced and I was done. Everyone was nice and polite. for the oil change went to the cafe for a coffee and pastry, and came back my car was serviced and I was done. Everyone was nice and polite. More