Honda of Tenafly

Read this and do what you like I bought a used 01 Honda Civic from Honda of Tenafly...on the ride home I realized the front shocks needed to be replaced because the car was bouncing I bought a used 01 Honda Civic from Honda of Tenafly...on the ride home I realized the front shocks needed to be replaced because the car was bouncing up and down like crazy...Once I got home and had a chance to take the car to a mechanic he clarified that it indeed needed new front shocks and that the dealer must have known before selling it...ok...fast forward 3 weeks...after getting married and driving up for our honeymoon to Cape Cod, out of nowhere to transmission slips and low and behold, I have to get my new used car towed to the nearest garage and then they do confirm that yes, I need an entire new transmission...at this point I called Honda of Tenafly to notify them of the two major mishaps that have just occurred to my newly purchased vehicle...Because the shocks needed replacement asap, they told me they would reimburse me for the cost of the new parts, which they did...However they did nothing to rectify the cost of the transmission, which they no obligation to, but what have been really nice seeing that it partially ruined my honeymoon, and set me back a huge amount. Take it for what its worth... More

I'll highly recommend Anold to my family and friends. I want to compliment Arnold for his job done in an excellent and professional manner. Arnold already had a good reputation among my friends. He has I want to compliment Arnold for his job done in an excellent and professional manner. Arnold already had a good reputation among my friends. He has a great knowledge of his area, really reliable sales man. When my family visited Honda of Tenafly, there was no sales push. He listen carefully what I'm saying and tried to understand which car my family needs. I'll highly recommend Arnold Bang to my family and friend who is considering buy a car. Thank you Arnold. My family really appreciate you, and I'll visit again for a 2nd car. Thank you. More

John made the whole experience so smooth! The minute John greats you with a smile, you know you are going to have a great experience. He went over everything, giving us different options. We The minute John greats you with a smile, you know you are going to have a great experience. He went over everything, giving us different options. We were never rushed or pushed into making a decision. When we picked up our new car, John sat in the car going over everything and even programmed my phone into the car. D and C are lucky to have him. More

Could not have been a better experience. John was wonderful, answering all questions and facilitating requests most efficiently. The entire staff was accommodating, making the experience of John was wonderful, answering all questions and facilitating requests most efficiently. The entire staff was accommodating, making the experience of purchasing the right car and make for our family an entirely pleasant one. I would not hesitate to recommend to friends. More

Great salesperson - Herbie Rosario, but business office slow Just the way a sales experience should be. Herbie was very knowledgeable, nice, and easy going. There was no crazy sales push, and everything was str Just the way a sales experience should be. Herbie was very knowledgeable, nice, and easy going. There was no crazy sales push, and everything was straightforward. Was fair with my trade in. The 2016 Pilot was brand new, but he made sure to learn all he could and gave me a very detailed presentation of how to use everything. And he followed up after the sale. The business office was another story. Sitting outside the business office for 2 hours waiting to sign papers was unacceptable. Thankfully when I eventually got in there to sign - she was apologetic and nice, and all of the numbers were as I had agreed on. Their follow up with getting my registration was not timely. Although they got the registration within a week or so, they did not send it to me for another week and a half, at which point my temp. plate had expired. When I called, Herbie had it overnighted. More

Herbie Rosario: Well done. Hat's off to Herbie; he knows his stuff. Definitely a car guy in the nuts-and-bolts, under-the-hood way, but he's got much more going for him. Her Hat's off to Herbie; he knows his stuff. Definitely a car guy in the nuts-and-bolts, under-the-hood way, but he's got much more going for him. Herbie's got a genuine, friendly manner and intuitive skills that keep it real from the get-go. Virtually nonexistent BS factor -- saves customer wear-and-tear and annoyance. Herbie took care of it all. He really shone, with lots of info on the vehicle, a fair, quick negotiation, and he came through big-time on his assurance of proper prep of the car (including some pre-delivery shop work that needed to be done). A tip of the hat to the dealership (and their myriad departments) for doing solid work throughout. Got in, got out, scored a car I'm pleased with, and I ain't bankrupt. What more can one ask for? More

Great experience I just wanted to thank Mr. Jerry Holmes so much for helping me out with my new lease. I still had 7 months left on my prior lease, and I thought he wa I just wanted to thank Mr. Jerry Holmes so much for helping me out with my new lease. I still had 7 months left on my prior lease, and I thought he was able to come up with very reasonable numbers considering the circumstances. Great job Jerry. More

Best experience Amazing staff! I was shown options that fulfilled my needs and wants. Everyone was super helpful. When I walk into any place, it's always great to fee Amazing staff! I was shown options that fulfilled my needs and wants. Everyone was super helpful. When I walk into any place, it's always great to feel like you are priority and that's exactly how I felt. I drove out of there extremely happy with my car :) More

Excellent Customer Service I bought a used car in, June 2015, from Honda of Tenably and I highly recommend them. My salesperson, Herbie Rosario, should teach "customer service" I bought a used car in, June 2015, from Honda of Tenably and I highly recommend them. My salesperson, Herbie Rosario, should teach "customer service" because he is the best. He always goes above and beyond to ensure customer satisfaction. Thanks Herbie Susan D, More

Herbie Rosario Herbie is a pleasant, professional, knowledgeable, informative salesperson. Because of my positive experience with him, I was comfortable and satisf Herbie is a pleasant, professional, knowledgeable, informative salesperson. Because of my positive experience with him, I was comfortable and satisfied with leasing a car from Honda of Tenafly for the third time! More