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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,228 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,228 reviews

November 07, 2023

Brought car in for recall. Check. Car wasn't affected by the recall. However, I had another issue. Will patiently drove my car with me to try and observe the problem More

by stuartbirns1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

November 07, 2023

My first time visiting Honda Service of Valley Stream. It seemed very well run but if I had stayed I would have been there for over 5 hours. More

by mblack32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
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Nov 08, 2023 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again. Please reach out if there is anything else we can assist you with.

November 07, 2023

Ms Torres always listens to my needs and and always does her best to meet them. More

by jcesde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

November 07, 2023

Clean Accommodating Friendly staff Service was fast and reliable. Drop car off at 8am for maintenance. It was done by 1 More

by kvinston07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

November 06, 2023

Great service and very knowledge. I would recommend then to friends,.family and to.total.strangers. More

by NEWYORKPSYCHIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

November 06, 2023

The recent service I received was very good. Appreciate the service staff and manager's efforts to ensure the service I received was efficient. More

by MINKIE.ENGLISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Nov 06, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

November 04, 2023

Waited 3 hours for an oil change. The car was ready and representative didn't come notify me. I loved going here but with new staff, the place has changed. More

by MONIABEGUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
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Nov 28, 2023 -

Honda of Valley Stream responded

At Honda of Valley Stream Service our goal is the highest quality service in as reasonable amount of time possible for each day. That will vary depending on multiple factors. In this case, the client did not have an appointment and her vehicle was taken back for service at 9:55 am and was returned to her at 11:54. We feel an approximate two-hour turnaround is not a bad time when there is not an appointment booked for the service. We work on non-appointment vehicles as quickly as possible making sure to give preference to appointments all while not compromising our quality of work. If there are further questions or concerns, please feel free to reach out to us at Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

November 03, 2023

EXCELLENT EXPERIENCE AS USUAL. I NEVER DEALT WITH MARK BEFORE. HE WAS PLEASANT AND ATTENTIVE. More

by CAROLMARIECARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARK
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Nov 06, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

November 03, 2023

Car is having same issue with warning lights ! ! Third time for service. And happening again !! Not a happy person. And was charged 3 times for diagnostics 😡. 2019 Honda insight. Under 60k miles. More

by EFILLS63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Honda of Valley Stream responded

We would like to be able to discuss this with you further. However, we are unable to locate you in our system with the screen name used to submit the review. Please reply privately with your name and contact info so that we may contact you. Thank you!

November 03, 2023

Unorganized no one cares rip off on repairs no manager to speak to long wait for appointment worst experience More

by jjosie53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
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Nov 09, 2023 -

Honda of Valley Stream responded

We apologize that your experience was less than satisfactory. We are glad that we got to speak with you to apologize over the phone. If you need any further assistance on this matter, please reach out to us at Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

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