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Honda of Valley Stream

Valley Stream, NY

4.6
4,179 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,179 reviews

February 12, 2023

My experience with Honda of Valley Stream was GREAT! ! From speaking with a Ramon the sales rep on the phone to physically stepping into the dealership EVERYONE was welcoming and offered help. Nikolaos More

by Alexanderc1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Rosenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Montenegro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Peña
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikolaos Tserpelis , Ramone Watson
Feb 13, 2023 -

Honda of Valley Stream responded

Thank you for the amazing review. We appreciate you and the time you took to leave it. Please let us know if there is anything else we can do to help you and welcome to the Honda of Valley Stream Family!

February 09, 2023

The 3 1/2 hour time I had to wait for a simple oil change was far too long but I like everything else about the facility and the customer service More

by Sonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Billingsley, Jorge Ron-Suarez
Feb 10, 2023 -

Honda of Valley Stream responded

Sonny - we appreciate the feedback and assure you that we are working to improve our timing without sacrificing the high quality of our work.

February 07, 2023

This is my second time doing business with Honda of Valley Stream. The people working there do an amazing job, thank you, everybody, for the service, More

by Cupido
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Honda of Valley Stream responded

Thank you for this outstanding review!! We appreciate you taking the time to let us know how we are doing.

February 07, 2023

Everyone was efficient and provided great customer service. Clara is a gem. Thank you, Willie, for all your help! More

by lillady622
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Frank Cirillo, Jorge Ron-Suarez
Feb 07, 2023 -

Honda of Valley Stream responded

Thank you for the amazing review! We love having our employees recognized for the extra effort they put into their jobs daily.

February 06, 2023

It was quick to my surprise, having my car service there often. Before it was suffering waiting. More

by jwise36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Ron-Suarez
Feb 07, 2023 -

Honda of Valley Stream responded

Thank you for the great review! We are glad that our service was fast and that we were able to complete quality work. We hope to see you again in the future.

February 06, 2023

Ms. Torres of Honda of valley stream always takes great care of me when I need service with my suv. More

by karl763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Honda of Valley Stream responded

We appreciate your kind words and 5-star review. Thank you for recognizing Clara. We will pass this along and look forward to you next visit.

February 06, 2023

Good service, courteous customer service rep, comfortable waiting area which included free warm beverages. Waiting time was a bit too long for something so simple though. More

by ATONY813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Honda of Valley Stream responded

Thank you for the great review! We appreciate the time you took to leave us feedback and look forward to seeing you again.

February 04, 2023

Brianna was very rude and unprofessional. She is not a good customer service representative. Done More

by camiliajoseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Honda of Valley Stream responded

We apologize that you had a negative experience. Please rest assured that we review our calls regularly and make appropriate changes as needed. Please don't hesitate to reach out if there is anything else we can assist you with in the future.

February 03, 2023

I waited five hours for a plug tire I could have gotten somewhere cheaper and out within 10-15 mins. I also was there three days prior with a tire rotation so did they look at the tire the first time cause More

by kshudson83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Honda of Valley Stream responded

I apologize for the negative experience you recently had at our dealership. We are working to improve our times. Please reach out to me directly to further discuss this matter, Willie Meija, General Service Manager 516-812-5302.

February 02, 2023

The service is good they are professional and they help me to make a plate transfer a soon as possible so I can go back to work in a week .very good service and thank you More

by LUDCLAUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ada Ovalles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Honda of Valley Stream responded

Thank you for this review! We are glad that everything went smoothly and that you got the fast, efficient and quality work you deserve. Thank you for choosing Honda of Valley Stream.

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